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Liberty Mazda - Service Center

Hartford, CT

4.8
1,062 Reviews

1,062 Reviews of Liberty Mazda - Service Center

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November 17, 2022

This being an unexpected event and needing assistance from a dealership I had little hope of getting my vehicle back in the next two weeks let alone within the same week. I dealt directly with the person More

by cadoughtie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Nov 18, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 17, 2022

Best service! I have not regret to bought a Mazda, because the car and the service. Jonathan is the best! More

by Tania Rivera Concepción
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick 5 stars for him. I'll buy my next car with him., Jonathan Martinez
Nov 18, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2022

The service was very quick and seamless as it always is when I bring my car in for service at this Mazda Dealer. More

by Calexis42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Nov 15, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

November 15, 2022

Shannon was very pleasant to work with. Everything was done as needed. There was great communication from service team. More

by Dwejda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Nov 15, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad Shannon was able to help, and we hope to see you again!

November 15, 2022

I have been very pleased in my early dealings with Liberty Mazda. They have been very accommodating and professional. More

by es2javatin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Nov 15, 2022 -

Liberty Mazda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

November 15, 2022

Always feel properly taken care of here. Jason in-service is excellent. Highly satisfying experience. More

by b.portal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Shannon Rode, Zach Apruzzese
Nov 15, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 12, 2022

Professional, knowledgeable and courteous service center staff from start to finish. Sales team is also grear. Thank you More

by BADTZMARU1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Nye, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Nov 13, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 12, 2022

The Liberty Mazda service department is top notch. Shannon has always taken good care of me every time I go in. I would give 10 stars if I could. Thanks Peter S. More

by PSEGAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Nov 13, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shannon and our team, and we look forward to working with you again.

November 12, 2022

It was easy to make an appointment, I loved the detail in the inspection video, and the mechanics are always available to answer questions. I have real comfort that my car is at its best. More

by ATTYBREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Nov 13, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 11, 2022

Liberty Mazda gives great, efficient service! Sending video for customer’s review is a wonderful addition to your service! We are a “Mazda” driving family so appreciate having such a fantast More

by j.leland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Nov 11, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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