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Liberty Mazda - Service Center

Hartford, CT

4.8
1,062 Reviews
Call Service Center (860) 240-7406

1,062 Reviews of Liberty Mazda - Service Center

Sort by
October 28, 2022

No complaints. I bought my car from Liberty Mazda over five years ago and always go there for service! More

by DLAST1
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Oct 30, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 27, 2022

Friendly knowledgeable staff. Work completed on time and ride to/from dealership provided. Felt car was in good hands. More

by JBARRY2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Oct 27, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. Jonathan and our team appreciate your business and hope to see you again soon!

October 26, 2022

I was treated extremely well and very satisfied with the outcome. This Mazda dealership is great More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Oct 27, 2022 -

Liberty Mazda responded

Tim, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

October 26, 2022

Friendly professional nice waiting room helpful good informing easy making appointments make good jobs thanks More

by MALGORZATSERAFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Oct 27, 2022 -

Liberty Mazda responded

Thank you! Zach and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

October 26, 2022

Great service team; respect for customer. Valued from the time of purchase through service needs More

by LECONCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor 5 star rating, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Oct 27, 2022 -

Liberty Mazda responded

We are very happy to hear Jason, Zach and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 25, 2022

You have the best people. They are all very friendly and the service Manger is wonderful. I wouldn't bring my car anywhere else. More

by maryann.muscillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Oct 25, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, Maryann. Thanks for your feedback and five-star rating. We appreciate your business and hope to see you again soon.

October 25, 2022

From me scheduling my appointment to me picking up my car, the experience was the best I have ever had. They were very kind, great listeners, informative and very helpful. Amazing customer service. I hig More

by Kdynder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Oct 25, 2022 -

Liberty Mazda responded

Thank you for taking the time to leave us a five-star rating. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

October 25, 2022

In person was great when checking out, but very odd to beforehand get a text estimate well over $600 for maintenance, that then quickly turned to $90 when I asked for oil change and tire rotted More

by ANNMIKE3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Report | Print
Oct 26, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We do apologize for the confusion over your final bill. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

October 25, 2022

Staff was very professional. They let me know how long I would be waiting for my car to be done. Customer waiting area was comfortable. More

by DOUG.LESCARBEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Oct 26, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

October 24, 2022

Great customer service, always satisfied with service at this dealership. Will continue to be a customer. More

by KALBIACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Oct 25, 2022 -

Liberty Mazda responded

Thank you so much for choosing Liberty Mazda over the years. We appreciate the five-star rating. Please don't hesitate to reach out if you need anything else. We're always happy to help.

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