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Liberty Mazda - Service Center

Hartford, CT

4.8
1,062 Reviews

1,062 Reviews of Liberty Mazda - Service Center

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September 29, 2022

East experience dropped of car in the morning and able to pick it up in the afternoon More

by Nick.bosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Sep 30, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 29, 2022

Always excellent service. Courteous staff and service managers. The whole process is handled with ease. Great experience every time. More

by KAROLINA.SIKORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Sep 30, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2022

Overall good experience. They checked everything were friendly and everything was on time.. Also like they honesty they provided. More

by LJCAMP
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Sep 28, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 26, 2022

Professional and up to date service. I appreciate the video explaining the service being done More

by CC
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Sep 26, 2022 -

CC responded

Thanks Zac for your professional

September 23, 2022

Efficient, professionalism , friendly, and competent. It’s a pretty nice place to hang while my car is being worked on. More

by LBCOCHRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Sep 24, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 23, 2022

My Mazda 3 had the 45,000 mile service done and I am impressed with the speed, quality and workmanship involved. Even the waiting area was relaxing and clean. The walk through video was done well and I More

by CNAYLOR1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Sep 24, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 22, 2022

All the guys treat me with respect and listen to what I’m saying and that’s why I like going there More

by honestyrules1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
Sep 24, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 22, 2022

The professionalism and customer service keeps me coming back since 2004. Jason and Jon are the best!! More

by JANICE.CASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor, Jonathan Martinez
Sep 24, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Jason and Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 22, 2022

Good service and convenient. Thanks for waiting for me after hours. John was very friendly. More

by kiy.morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Sep 24, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

September 22, 2022

Alarm on my car would go off periodically from time to time .. called service department spoke with Jason ( service manager) very nice and knowledgeable .. knew the problem right away gave me a quote over More

by IACO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Sep 24, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

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