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Liberty Mazda - Service Center

Hartford, CT

4.8
1,095 Reviews

1,096 Reviews of Liberty Mazda - Service Center

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October 06, 2022

Very thorough, love the video. Shannon is friendly and concerned about the details for my cars maintenence. More

by sandieballard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Oct 07, 2022 -

Liberty Mazda responded

Sandie, Thanks for sharing your experience with Liberty Mazda. Shannon and our team appreciate your business and hope to see you again soon!

October 05, 2022

They were very professional and thorough in their estimate of work to be done. I was given the chance to pick and choose the work I wanted done. Shannon was very understanding and helpful with pickup More

by JUSTIN k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Oct 05, 2022 -

Liberty Mazda responded

Justin, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shannon met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

October 05, 2022

The people always ready to help you with any of your Questions. The dealership is clean and they the show room it’s also nice and accessible to all To view the new cars. More

by JMOUGIAS
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Oct 07, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2022

Jason Secor, the Service Manager, has shown excellent customer service in helping me keep my car on the road. He is thoughtful and answers my millions of questions. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Oct 05, 2022 -

Liberty Mazda responded

Karen, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

September 29, 2022

East experience dropped of car in the morning and able to pick it up in the afternoon More

by Nick.bosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Sep 30, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 29, 2022

Always excellent service. Courteous staff and service managers. The whole process is handled with ease. Great experience every time. More

by KAROLINA.SIKORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Sep 30, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2022

Overall good experience. They checked everything were friendly and everything was on time.. Also like they honesty they provided. More

by LJCAMP
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Sep 28, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 26, 2022

Professional and up to date service. I appreciate the video explaining the service being done More

by CC
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Sep 26, 2022 -

CC responded

Thanks Zac for your professional

September 23, 2022

My Mazda 3 had the 45,000 mile service done and I am impressed with the speed, quality and workmanship involved. Even the waiting area was relaxing and clean. The walk through video was done well and I More

by CNAYLOR1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Sep 24, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 23, 2022

Efficient, professionalism , friendly, and competent. It’s a pretty nice place to hang while my car is being worked on. More

by LBCOCHRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Sep 24, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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