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Liberty Mazda - Service Center

Hartford, CT

4.8
1,096 Reviews
Call Service Center (860) 240-7406

1,096 Reviews of Liberty Mazda - Service Center

Sort by
September 22, 2022

Good service and convenient. Thanks for waiting for me after hours. John was very friendly. More

by kiy.morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Sep 24, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

September 22, 2022

Alarm on my car would go off periodically from time to time .. called service department spoke with Jason ( service manager) very nice and knowledgeable .. knew the problem right away gave me a quote over More

by IACO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
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Sep 24, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

September 22, 2022

The professionalism and customer service keeps me coming back since 2004. Jason and Jon are the best!! More

by JANICE.CASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor, Jonathan Martinez
Report | Print
Sep 24, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Jason and Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 22, 2022

All the guys treat me with respect and listen to what I’m saying and that’s why I like going there More

by honestyrules1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
Report | Print
Sep 24, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 20, 2022

Good people very accommodating very knowledgeable very helpful and their price is right it is always a pleasure to do business with them More

by Ed
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Sep 21, 2022 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, Ed, we look forward to having you as one of our valued customers for many more years to come!

September 20, 2022

They are always helpful ! Zach is very patient even when I am not ! My car is always in good hands here ! More

by mazdarachael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
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Sep 21, 2022 -

Liberty Mazda responded

We are very happy to hear that Zach provides you with such positive experiences! We sincerely value your business and look forward to your next visit.

September 19, 2022

Great service will definitely go there next time. Thanks . enjoyed the free car wash. Expensive More

by RADOCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Sep 20, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 18, 2022

Over charged me. Did not inform me of coupons on the website that would have saved me 100. Never coming back. Service was terrible. More

by left_parks.0i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Rode
Report | Print
Sep 22, 2022 -

Liberty Mazda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your service visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 17, 2022

Routine servicing was completed on time, efficiently while I waited. Staff were courteous. All my questions were answered. More

by HARKINFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Sep 19, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad Jonathan was able to help, and we hope to see you again!

September 16, 2022

Very professional great customer service Since I bought my car I’ve had great customer service Took care of a and very quickly thank you again More

by BORDONARO44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Sep 17, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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