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Liberty Mazda - Service Center

Hartford, CT

4.8
1,119 Reviews
Call Service Center (860) 240-7406

1,119 Reviews of Liberty Mazda - Service Center

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October 21, 2022

Fast service Courtesy Responsable On time Good communication Nice setting Great location Good staff Good hours More

by EJCALDERON421
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Oct 23, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

October 19, 2022

Very professional and thorough. I will continue to have my 2020 Nissan Murano serviced at Liberty Mazda in Hartford. More

by lpiretti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Oct 19, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 19, 2022

Excellent service, they resolved my issue in a timely manner very professional..... thanx mazda team. More

by Cmat27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Oct 19, 2022 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda!

October 18, 2022

I just moved to CT from Florida and after a long drive, definitely needed to take advantage of my remaining oil change. I called ahead to ensure they could locate my plan, Zach was able to pull it up and a More

by gangsterkathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Report | Print
Oct 19, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach and the team met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

October 18, 2022

Prompt service. Employees are friendly and are well trained.. waiting area is clean and comfortable. More

by d_wilkesman
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Oct 19, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2022

Always welcoming, courteous and willing to work with you on timing or any of your auto needs. More

by MoniqueLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Oct 17, 2022 -

Liberty Mazda responded

Thank you, Monique, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2022

I was getting 4 new tires which they didn’t have on hand! I had to leave and come back so ended up wasting several hours. The second set of tires were not immediately available either! More

by Dennis Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
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Oct 17, 2022 -

Liberty Mazda responded

Thank you for bringing this to our attention, Dennis, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 15, 2022

Very helpful with all my needs ! I will definitely be back when need more services More

by reginascovill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nye
Report | Print
Oct 16, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Regina, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 13, 2022

Very clean, professional and they really seem to care about their customers. Definitely a great company More

by ROHANMORRIS77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Oct 16, 2022 -

Liberty Mazda responded

Thank you, Rohan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

October 12, 2022

Very thorough and professional. My car had a few problems but Zack and those guys at Liberty Mazda was very accommodating More

by Stephanalderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Oct 13, 2022 -

Liberty Mazda responded

We are very happy to hear that Zach and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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