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Liberty Mazda - Service Center

Hartford, CT

4.8
1,096 Reviews

1,096 Reviews of Liberty Mazda - Service Center

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September 09, 2022

Quick and easy repair of my recall issue. Would highly recommend to anyone needing service. More

by CSWISSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Sep 12, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

September 09, 2022

Great customer service in addition to great work on my car. They definitely have your best interests in mind. Thank you for keeping my family safe with your car service center. More

by JESSICA_MORAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Sep 12, 2022 -

Liberty Mazda responded

Thank you, Jessica We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

September 08, 2022

Jason, the service manager and his crew are very professional. Courteous, helpful, friendly, and knowledgeable. More

by BAILEYCHAMPYNE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Sep 09, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason and our team met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

September 08, 2022

I was very happy with the service except that during my service video I was shown that my brakes were yellow and would need to probably need to be replaced. But I’ve only had my new car since February. Wh More

by MGMAZUR61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Sep 09, 2022 -

Liberty Mazda responded

Thank you for your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns, we're always happy to help! We appreciate your business and look forward to serving you again.

September 08, 2022

They are always very attentive, keep me updated on the status and let me know when items are coming up in the future that should be fixed. More

by Tamara Bross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Sep 09, 2022 -

Liberty Mazda responded

Thank you, Tamara. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2022

Shannon made us feel at home. Professional clean service center with outstanding mechanics. The walk around video was very informative. More

by Odyssea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Sep 09, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Shannon delivered such a great experience!

September 06, 2022

People are friendly there, the service are fast, and good. And the reception are good. More

by Karen C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Sep 07, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Karen, for choosing Liberty Mazda!

September 06, 2022

Awesome! Per ususal. Kind and respectful. Came in and had my car completed in a timely manner! More

by Lord_Maz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Sep 07, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 06, 2022

Good people, good service, very clear on what they were doing to vehicle and made good recommendations. Accommodated me well while I waited for service to be completed. More

by C_BOMBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nye, Jonathan Martinez, Zach Apruzzese
Sep 07, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

September 05, 2022

Jason Secor is always a pleasure to work with when I come in to the dealership. More

by hlmarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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