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Liberty Mazda - Service Center

Hartford, CT

4.8
1,119 Reviews
Call Service Center (860) 240-7406

1,119 Reviews of Liberty Mazda - Service Center

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September 18, 2022

Over charged me. Did not inform me of coupons on the website that would have saved me 100. Never coming back. Service was terrible. More

by left_parks.0i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Rode
Report | Print
Sep 22, 2022 -

Liberty Mazda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your service visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 17, 2022

Routine servicing was completed on time, efficiently while I waited. Staff were courteous. All my questions were answered. More

by HARKINFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Sep 19, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad Jonathan was able to help, and we hope to see you again!

September 16, 2022

Very courteous, professional staff, with neat and clean amenities - great service! Can’t complain. Will recommend & return. More

by jlab0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Millett , Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Sep 17, 2022 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 16, 2022

Work was completed on time and done right. The truck was clean. Thank you guys More

by JULIORIV66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Sep 17, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 16, 2022

Very professional great customer service Since I bought my car I’ve had great customer service Took care of a and very quickly thank you again More

by BORDONARO44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Sep 17, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2022

Great service. ..didn't try to sell me or offer anything not needed. Free car wash and also love the coupons. More

by dawndeedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Sep 17, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 15, 2022

Handled 5k service while I waited. Helped by answering some of my questions. Courteous and efficient. More

by Tomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Sep 15, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2022

The customer service is so amazing - always friendly and helpful. I know my car is in good hands here and I always appreciate their honesty and trustworthy to approach with recommendations for maintaining m More

by Mazda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Sep 15, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2022

I have been going to Liberty Mazda for a long time. They are always pleasant, and I am always satisfied with their work. I will continue taking my business to them. I just hope their prices don't More

by MARTHASHEEKASJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Report | Print
Sep 15, 2022 -

Liberty Mazda responded

Thank you, Martha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

September 14, 2022

Always a positive service experience. Kept me informed of progress. I value their honesty about my brake fluid and that it can wait toll next service. More

by richarddavis195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Sep 15, 2022 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, Richard, we look forward to having you as one of our valued customers for many more years to come!

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