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Liberty Mazda - Service Center

Hartford, CT

4.8
1,084 Reviews

1,084 Reviews of Liberty Mazda - Service Center

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July 01, 2022

Professional and thorough service. Good availability of shuttle so I was able to drop the car off at a convenient time. Good, clear communication of service items More

by snehalvvyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jul 04, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

June 30, 2022

Quick and clean. I was in out in one and a half hours. The service people were informative and nice More

by GGMICHAELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Jun 30, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. Shannon and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2022

Always great service and the service department staff are amazing. This is why we have been going to Liberty Mazda for years More

by CLHARTWIG42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Shannon Rode, Zach Apruzzese
Jun 30, 2022 -

Liberty Mazda responded

We appreciate your business and our service team looks forward to serving you again soon!

June 28, 2022

Zach always the best ! I’m comfortable enough to come in because my car is old and needs service every month and it’s always flawless I don’t wait long either . He is consi More

by mazdarachael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jun 29, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad to hear that Zach was able to help, and we hope to see you again!

June 27, 2022

Shannon was a pleasure to work with and the service team was through and careful. More

by Susan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach was friendly , Jonathan Martinez, Shannon Rode, Zach Apruzzese
Jun 28, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

June 27, 2022

Service department is excellent. They work very hard to accommodate your schedule, without compromising the quality of their work. More

by Hathaway6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jun 28, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

June 27, 2022

My tech, Jonathan was wonderful as usual. He got me in right away to fix an issue that I had been putting off when I couldn’t wait any longer. When I arrived, he was friendly and welcoming as More

by BLACKBERRY136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jun 28, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Jonathan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 25, 2022

Always great service and a pleasant experience. Professional, clean environment and quick in and out. Highly recommended! More

by RSHEELEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jun 27, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2022

I always feel well taken care of at Liberty Mazda. I feel respected and consulted with and I appreciate the video that the technician takes prior to working on what needs to be done and I always get More

by JRAMIREZ02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode
Jun 27, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 21, 2022

Very quick and efficient explained everything required and went over options for additional work required! More

by Dennis Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jun 22, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda, Dennis.

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