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Liberty Mazda - Service Center

Hartford, CT

4.8
1,087 Reviews

1,087 Reviews of Liberty Mazda - Service Center

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June 01, 2022

Liberty Mazda has Great customer service. Very timely service and kept me updated every step of the way. More

by DIANE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jun 01, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Diane, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

June 01, 2022

Everyone is nice except from Shannon sometimes she have attitude but definitely I recommend mazda More

by CHANGAB_BONDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson , Jonathan Martinez, Zach Apruzzese
Jun 01, 2022 -

Liberty Mazda responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

May 30, 2022

Went to Liberty Mazda because my engine light came on. They took me in right away and found the problem and suggested a couple of other things that needed to be done. Was in and out with less time than th More

by JOAN.SALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Fucci, Shannon Rode
May 30, 2022 -

Liberty Mazda responded

Thank you, Joan. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 29, 2022

Very professional customer service and very thorough and capable mechanics, as always. Only suggestion I would have is to let customers who have not been there in a while know in advance about price increas More

by RICHARD.MASIELLO
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
May 31, 2022 -

Liberty Mazda responded

Richard, Thank you for your very kind review. Zach, Jason, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

May 28, 2022

Fair pricing and good work. The available time frames could be better, but they got me in in a reasonable amount of time. More

by SERP6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 31, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 27, 2022

Prompt excellent service. John was able to get me in quickly to get me a new tire after a blowout. More

by LYNNEROMANO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 30, 2022 -

Liberty Mazda responded

Lynn, Thank you! Jonathan and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

May 27, 2022

Staff friendly and lots of amenities like water bottles, snacks and coffee. Beautiful renovations and the video of service was cool! More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
May 30, 2022 -

Liberty Mazda responded

Andrea, Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

May 27, 2022

Quick efficient service. Good wifi in waiting area. Like the coupons. My second Mazda 3, have been coming to Liberty Mazda for service for 10 straight years. No reason not to More

by LOUOSZALZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
May 30, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Shannon and our team, and don't hesitate to let us know if we can be of further assistance.

May 26, 2022

Very friendly and helpful. They send a video of what they are seeing as they check the car. I asked for the free carwash and Zach said it didn't look clean so he ran it thru More

by ETHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
May 30, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2022

Prompt courteous and helpful folks from check-in to done. Great to deal with each visit More

by RPOIRIER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 30, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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