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Liberty Mazda - Service Center

Hartford, CT

4.8
1,133 Reviews
Call Service Center (860) 240-7406

1,133 Reviews of Liberty Mazda - Service Center

Sort by
July 05, 2022

Professional and courteous. They work hard to get you in and out. Service representatives ensure you understand what is recommended for you vehicle and why. More

by GILLIANCOLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Jul 06, 2022 -

Liberty Mazda responded

Gillian, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

July 04, 2022

Painless drop off and pickup. Very professional. Car always well taken care of. Easy appointment booking process. More

by Mkhapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Jul 05, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

July 04, 2022

Such nice people and they did a great job with my car. I love the video they send explaining what they did to your car and showing your car in the video! More

by TKELLY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
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Jul 05, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 04, 2022

I continue to get great service from Liberty Mazda, and will continue to frequent them for my automotive needs. More

by SPERRYTUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Report | Print
Jul 05, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 02, 2022

Service team is excellent. They really take care of their customers and Jason’s customer service is excellent. More

by Rolandamjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Report | Print
Jul 04, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

July 01, 2022

They did a really good job on diagnosing my car and giving me the best advice on what to do next. More

by Antanayh17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Jul 04, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 01, 2022

Excellent service, thorough, prompt, and very organized. Staff is friendly and professional from top to bottom! More

by MEHUPFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Jul 04, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2022

Accommodating, friendly and reasonable. Nice waiting area and they try to get you out as quickly as possible. Prices are fair for the most part. More

by CONCEICAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Jul 04, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

July 01, 2022

Waited for my car to be serviced they got it done quickly and we’re very pleasant More

by RONSTA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Jul 04, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 01, 2022

Professional and thorough service. Good availability of shuttle so I was able to drop the car off at a convenient time. Good, clear communication of service items More

by snehalvvyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
Jul 04, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

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