Liberty Mazda - Service Center

No big issues and plan to keep coming back for oil changes. However, my inspection report wasn’t provided after the service. I could see the piece of paper in the video they sent and they usually prov changes. However, my inspection report wasn’t provided after the service. I could see the piece of paper in the video they sent and they usually provide it so it’s not a big deal. I’m also not a fan of being pushed for new services but I don’t hold that against them. If they took a moment to see I had a RWD car before describing the recommended service as including an AWD system service then I wouldn’t have even mentioned it here. More

Great service center. Very fast and very friendly. Always a pleasure to get service done here Very fast and very friendly. Always a pleasure to get service done here More

The dealership staff does a great job. Shannon was great despite the computer issues she was experiencing that particular day. I don't know who sets the prices for service but I felt truly Shannon was great despite the computer issues she was experiencing that particular day. I don't know who sets the prices for service but I felt truly robbed at the price for changing a cabin filter. 3 minutes to change it and the part costs under $25 yet I was charged $80! I could have easily done this myself had I know I could. Cost for changing the air filter was not as bad but still higher than a fair price. Some services were "recommended" that are NOT recommended in the Mazda owner's manual for my current milage. Pricey services. I had always felt Liberty was fair which is why I continued to bring my vehicles there for service well after warranties expired, however, I will be rethinking this. More

Since I moved to Connecticut, the services has been excellent. I recommend it and will continue doing it. excellent. I recommend it and will continue doing it. More

Everyone at the service center was extremely nice and helpful. They were a pleasure to work with. helpful. They were a pleasure to work with. More

Fantastic service! The staff are knowledgeable, friendly, and respectful of my time. They also offer options to best suit my finances, when possible. They always go abo The staff are knowledgeable, friendly, and respectful of my time. They also offer options to best suit my finances, when possible. They always go above and beyond to provide a superior customer experience. More

Everybody is helpful and friendly. Service takes a little longer then I like but they are thorough. Service takes a little longer then I like but they are thorough. More

Hi hat excellent service. Always.And Shannon is awesome so is the rest of the crew. Always.And Shannon is awesome so is the rest of the crew. More

Responsive and maintains a custom first attitude. Their mechanics, parts counter, and service advisors are knowledgeable about the Mazda line up of cars. Their mechanics, parts counter, and service advisors are knowledgeable about the Mazda line up of cars. More

Friendly, efficient, kept me in the loop during process of figuring out problem. Then fixed it! of figuring out problem. Then fixed it! More