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Liberty Mazda - Service Center

Hartford, CT

4.8
1,101 Reviews

1,101 Reviews of Liberty Mazda - Service Center

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May 16, 2022

Speedy service. I’m always skeptical though about the additional service items they suggest. They’re typically costly and I usually opt out unless there’s a problem More

by CARA_WEIKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
May 16, 2022 -

Liberty Mazda responded

Thanks, Cara, for sharing your thoughts about your experience with our dealership. If you would like to discuss your visit further please do not hesitate to reach out directly. We appreciate your business and hope to see you again soon!

May 16, 2022

Great service department! The team was efficient and very informative throughout. I’ll certainly service my vehicle here again. More

by MPSAG1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 16, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

May 14, 2022

This dealership is very good at what they do The service is special timely order More

by MARVAD
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
May 16, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

May 12, 2022

Shannon is a joy to work with she’s friendly and professional! Everyone there is top notch More

by cathysalce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t no the gentleman next to Shannon but he was very nice , Shannon Rode
May 14, 2022 -

Liberty Mazda responded

Thank you for your very kind review, Cathy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Shannon here at Liberty Mazda.

May 11, 2022

Jason the Service Manager, Shannon; my Service Representative and Mike; my Technician are simply amazing people and professionals every time I go to the Liberty Mazda Service Department. I canno More

by JPNDC04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (? Spelling), Shannon Rode
May 12, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 11, 2022

This dealership is great to do business with very courteous and keep you engaged when you Show up for service. More

by MARVAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 12, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2022 -

MARVAD responded

Anthony Gilkes email marvad@comcast.net

May 10, 2022

I was having a transmission issue, they got me in within 2 days. Went through the entire car, sent me a video, which was awesome. Shannon, she was amazing. Great customer service skills, interaction was s More

by Leanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the gentleman that checked my car over and sent video but he was great. Very thorough, Shannon Rode
May 10, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review, Leanne! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

May 09, 2022

I had a great experience with my last service appointment at Liberty Mazda. Jonathan was professional and very helpful in explaining the services my car needed. I got an oil change and brakes done and they w More

by R.GLEIDYMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
May 10, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jonathan and our team met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

May 09, 2022

Shannon is the best person to be answering the phone. She’s so great at customer service!! Loved that Derek F. sent a video, so I can actually understand what’s being done to my vehicle. Even the inspect More

by TWONEWSHOES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek F., Shannon Rode
May 10, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

May 08, 2022

Dealer has always hone above and beyond to take care of my need as a customer. More

by PSEGAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
May 09, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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