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Liberty Mazda - Service Center

Hartford, CT

4.8
1,132 Reviews
Call Service Center (860) 240-7406

1,132 Reviews of Liberty Mazda - Service Center

Sort by
June 03, 2022

Good quality service. Very professional staff. Office with new renovations looks and feels very pleasant. More

by Jonyejekwe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Jun 06, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 03, 2022

The parts department was able to expedite delivery of parts and service was completed quickly and fully. More

by dgarfinkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Netherland, Shannon Rode
Report | Print
Jun 06, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

June 02, 2022

Excellent customer service, nice people, very clean area to wait in. Quick and easy service More

by STRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Jun 03, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Shannon or our team know if we can be of further assistance.

June 02, 2022

Professional, excellent service. I appreciate that the service representatives don’t try to upsell me on extra services. More

by AMYLBF67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Jun 03, 2022 -

Liberty Mazda responded

Amy, Thank you for your business and this review. We're happy to hear Jonathan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2022

The work was done well, in a reasonable amount of time, while I waited comfortably in the dealership. More

by QUANTUM17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Jun 03, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

June 01, 2022

Liberty Mazda has Great customer service. Very timely service and kept me updated every step of the way. More

by DIANE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Jun 01, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Diane, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

June 01, 2022

Everyone is nice except from Shannon sometimes she have attitude but definitely I recommend mazda More

by CHANGAB_BONDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson , Jonathan Martinez, Zach Apruzzese
Report | Print
Jun 01, 2022 -

Liberty Mazda responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

May 30, 2022

Went to Liberty Mazda because my engine light came on. They took me in right away and found the problem and suggested a couple of other things that needed to be done. Was in and out with less time than th More

by JOAN.SALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Fucci, Shannon Rode
Report | Print
May 30, 2022 -

Liberty Mazda responded

Thank you, Joan. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 29, 2022

Very professional customer service and very thorough and capable mechanics, as always. Only suggestion I would have is to let customers who have not been there in a while know in advance about price increas More

by RICHARD.MASIELLO
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
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May 31, 2022 -

Liberty Mazda responded

Richard, Thank you for your very kind review. Zach, Jason, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

May 28, 2022

Fair pricing and good work. The available time frames could be better, but they got me in in a reasonable amount of time. More

by SERP6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 31, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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