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Liberty Mazda - Service Center

Hartford, CT

4.8
1,133 Reviews
Call Service Center (860) 240-7406

1,133 Reviews of Liberty Mazda - Service Center

Sort by
May 28, 2022

Fair pricing and good work. The available time frames could be better, but they got me in in a reasonable amount of time. More

by SERP6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 31, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 27, 2022

Prompt excellent service. John was able to get me in quickly to get me a new tire after a blowout. More

by LYNNEROMANO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 30, 2022 -

Liberty Mazda responded

Lynn, Thank you! Jonathan and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

May 27, 2022

Staff friendly and lots of amenities like water bottles, snacks and coffee. Beautiful renovations and the video of service was cool! More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
May 30, 2022 -

Liberty Mazda responded

Andrea, Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

May 27, 2022

Quick efficient service. Good wifi in waiting area. Like the coupons. My second Mazda 3, have been coming to Liberty Mazda for service for 10 straight years. No reason not to More

by LOUOSZALZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
May 30, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Shannon and our team, and don't hesitate to let us know if we can be of further assistance.

May 26, 2022

Very friendly and helpful. They send a video of what they are seeing as they check the car. I asked for the free carwash and Zach said it didn't look clean so he ran it thru More

by ETHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
May 30, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2022

Prompt courteous and helpful folks from check-in to done. Great to deal with each visit More

by RPOIRIER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 30, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 25, 2022

Jason and Jonathan are the best! Always accommodating and kind. Highly recommend Liberty Mazda service. More

by patsyg0664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor , Jonathan Martinez
Report | Print
May 26, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 25, 2022

Always try to get me in and out as soon as possible. Great customer service and follow up. Keep me informed and up to date on status of repairs and maintenance. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 26, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, Ann, and for taking the time to leave us this wonderful feedback!

May 24, 2022

Good service, nice accommodations, strange to pay a diagnostic fee when you spend $400 to pay for the issue they find on the car they sold you More

by GRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
May 25, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

May 22, 2022

Very friendly and knowledgeable, did exactly what they said they would do and pleasantly surprised by the video at the end. More

by JCOMEN
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 23, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

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