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Liberty Mazda - Service Center

Hartford, CT

4.8
1,101 Reviews
Call Service Center (860) 240-7406

1,101 Reviews of Liberty Mazda - Service Center

Sort by
May 03, 2022

Very easy to schedule service, always on time and provide updates regarding status and needed services. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 04, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Ann. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 03, 2022

The main reason I like this service department is trust in the people that work there. Everything is always done in a timely fashion and workers are polite. More

by ROBINTIEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 04, 2022 -

Liberty Mazda responded

Thank you, Robin! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

May 02, 2022

Elana and Jonathan were AMAZING! I was in such a jam and this team helped me solve a problem, no other Mazda even tried to. Dream Team! More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elana, Jonathan Martinez
Report | Print
May 02, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 02, 2022

The best dealership ever! They always provide excellent service and that is what is important! More

by Kpastrana260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
May 02, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

May 02, 2022

Really good customer service. Love the fact that they show you a video of your car. Comfortable waiting area as well. More

by MAIR05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Report | Print
May 02, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 30, 2022

Friendly enough staff. However, I often struggle during my visits with tasks being incomplete or forgotten. Work appears to be quality. They do partner on upcoming mainte More

by TIFFANY.SECONDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
May 01, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Tiffany, and hope to see you again soon!

April 29, 2022

I love the video about the car and service was very quick, I like the Whitney area it was very clean and very airy More

by Puffggraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 01, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

April 29, 2022

Shannon Rode is the reason I keep bringing my vehicle to Mazda for servicing. I know everything will be taken care of properly and timely! More

by ALLENNIELSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
May 01, 2022 -

Liberty Mazda responded

We are very happy to hear that Shannon always provides you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 29, 2022

Very pushy promoting their services and did not like that at all. Of I say no then its no. More

by kwtwsv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Rode
Report | Print
May 04, 2022 -

Liberty Mazda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 29, 2022

Pleasant, clean and smiling faces upon arrival. Clean wAiting area and a nice chat with the salemen. More

by SGREGORY03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeon, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
May 01, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

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