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Liberty Mazda - Service Center

Hartford, CT

4.8
1,062 Reviews

1,062 Reviews of Liberty Mazda - Service Center

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January 09, 2022

Cylinder head replaced under warranty. Gave me loaner for two months and was very gracious when it was rear-ended! More

by Alan Curto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode, Zach Apruzzese
Jan 09, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Alan, and look forward to your next visit.

January 07, 2022

The entire experience was to my liking. The service was very quick and through. Thank you More

by WOODNSPIRIT
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Jan 07, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 30, 2021

Service was wonderful. Jon,your representative was very helpful and went the extra mile for us. As always we were very pleased with your service. More

by JANGINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Dec 30, 2021 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

December 30, 2021

Staff very professional and efficient. I like how I get a video of all the checklist. More

by Carol
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jan 02, 2022 -

Liberty Mazda responded

Carol, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 30, 2021

As always great service and feels like a neighborhood service station. Staff is accommodating and efficient. More

by MSHARRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jan 02, 2022 -

Liberty Mazda responded

Ms. Harrie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

December 30, 2021

Great service and I love the video feature they send you while they service your vehicle. Very helpful in explaining what’s going on in the car since some of us don’t know that much about them. More

by benruss66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jan 02, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Zach and our team. We're glad to hear we delivered such a great experience!

December 26, 2021

Liberty Mazda has always been great to deal with - from the sale ( at a great price) to the exceptional service. The staff always take the time to explain the services needed as well as updates on upcomin More

by SSTARON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode
Dec 27, 2021 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 24, 2021

My only complaint I don’t like texting prefer talking overall great experience Happy Holiday More

by MAGGIPINTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Dec 27, 2021 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 23, 2021

Awesome service! Love the video walkthrough and my service advisor (Shannon) is the best! No surprise charges or gimmicks. More

by briguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Dec 27, 2021 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Shannon here at Liberty Mazda.

December 22, 2021

I like the service that I received when the technician is working on your car More

by DIANEEWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Micah Netherland, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Dec 22, 2021 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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