Liberty Toyota

🚫 Terrible experience at Liberty Toyota Burlington, NJ 🚫 On August 20th, we purchased a Toyota Camry. During the process, my husband asked a simple question about how many times the credit would be ru 🚫 On August 20th, we purchased a Toyota Camry. During the process, my husband asked a simple question about how many times the credit would be run. At that moment, Rodney Bohler (the Used Car Manager, who was not even involved in our transaction) rudely interrupted and answered in a very arrogant and disrespectful way, saying the credit would be run “as many times as needed.” Completely unprofessional. On August 23rd, we returned with the intention of buying a second brand-new vehicle (Highlander 2025), trading in our Nissan 2020. Again, Rodney unnecessarily inserted himself into the negotiation. He first offered $15,000 for the trade-in only if we took a vehicle from current inventory that same day. Since the Highlander we wanted was still in transit, he dropped the offer to $12,000. Later, after the salesman Milton (who was polite and professional throughout) tried to mediate, Rodney raised the offer to $13,500. When my husband declined, Rodney rudely said “no deal” and then sarcastically lowered the offer again to $12,000. To make things worse, Rodney never came to apologize directly—he sent the salesman to apologize on his behalf. That shows a complete lack of professionalism and customer respect. We had already experienced discrimination at this dealership back in 2018, and unfortunately, nothing seems to have changed. 👉 Recommendation: Do not waste your time at Liberty Toyota Burlington, NJ. If you want to be treated with respect and transparency, go to Holman Toyota in Mount Laurel, NJ instead. The person responsible for this experience was Rodney – Used Car Manager. More

🚫 Terrible experience at Liberty Toyota Burlington, NJ 🚫 On August 20th, we purchased a Toyota Camry. During the process, my husband asked a simple question about how many times the credit would be ru 🚫 On August 20th, we purchased a Toyota Camry. During the process, my husband asked a simple question about how many times the credit would be run. At that moment, Rodney (the Used Car Manager, who was not even involved in our transaction) rudely interrupted and answered in a very arrogant and disrespectful way, saying the credit would be run “as many times as needed.” Completely unprofessional. On August 23rd, we returned with the intention of buying a second brand-new vehicle (Highlander 2025), trading in our Nissan 2020. Again, Rodney unnecessarily inserted himself into the negotiation. He first offered $15,000 for the trade-in only if we took a vehicle from current inventory that same day. Since the Highlander we wanted was still in transit, he dropped the offer to $12,000. Later, after the salesman Milton (who was polite and professional throughout) tried to mediate, Rodney raised the offer to $13,500. When my husband declined, Rodney rudely said “no deal” and then sarcastically lowered the offer again to $12,000. To make things worse, Rodney never came to apologize directly—he sent the salesman to apologize on his behalf. That shows a complete lack of professionalism and customer respect. We had already experienced discrimination at this dealership back in 2018, and unfortunately, nothing seems to have changed. 👉 Recommendation: Do not waste your time at Liberty Toyota Burlington, NJ. If you want to be treated with respect and transparency, go to Holman Toyota in Mount Laurel, NJ instead. The person responsible for this experience was Rodney – Used Car Manager. More

We worked with Andrea to purchase our new Rav Prime. She was knowledgable and efficient with our time. She worked with us to get a fair price on our trade in (2010 Rav 4). I would definitely recommen She was knowledgable and efficient with our time. She worked with us to get a fair price on our trade in (2010 Rav 4). I would definitely recommend her and this dealership to others. More

What a scam car dealership! Since they weren’t going to be making money off of my lease buyout they decided to push for a warranty. We were told Toyota financial makes you have Since they weren’t going to be making money off of my lease buyout they decided to push for a warranty. We were told Toyota financial makes you have a warranty. Ok cool we will come back with a check and they refuse to do the paperwork for us without buying a warranty! After being loyal to this dealership we won’t come back ever again. More

I have no trouble getting a service appointment. Your reminders keep us on track for service and any specific opportunities to do the ounce of prevention process rather than have a potential nightm Your reminders keep us on track for service and any specific opportunities to do the ounce of prevention process rather than have a potential nightmare when traveling and need service somewhere on the road. More

Got me in early, work appeared t be done well, kept informed, overall great experience. Thank you informed, overall great experience. Thank you More

Filming of the service lets customers understand better the type of work that is being done and helps to inspire confidence that the work was both necessary and done perfectly the type of work that is being done and helps to inspire confidence that the work was both necessary and done perfectly More

Service was great. Easy check-in with status updated texted throughout my wait. Very polite and informative staff. No compaints! Easy check-in with status updated texted throughout my wait. Very polite and informative staff. No compaints! More

My service rep is always good as usual. I'm happy with the service and complimentary car wash. I'm happy with the service and complimentary car wash. More

This dealer is amazingly proficient at what they do. They had me in and out within a half an hour. I definitely recommend to anybody that needs service. They had me in and out within a half an hour. I definitely recommend to anybody that needs service. More