Libertyville Chevrolet - Service Center
Libertyville, IL
312 Reviews of Libertyville Chevrolet - Service Center
After many years of myself and other family members puchasing Chevrolets at another Chevrolet Dealership I noticed as well as another member of my family changes in the attitude of the sales department puchasing Chevrolets at another Chevrolet Dealership I noticed as well as another member of my family changes in the attitude of the sales department and the service department. I purchased a car that had window weather stripping problems. This dealership replaced it 4 times and my drivers side window was still coming out of it. It was recommened to me that I go to Libertyville Chevrolet. I got to Libertyville Chevrolet at about 3:45PM where I was greated by Giaco Fuentes and he told me that I should go into there waiting room and he woulg get back to me. Giaco Ruffolo asked Danny their Technician if he would stay because his shift was over and look at my car because he was very knowledgeable on Chevrolet Cobalts. What they found was terrible. The entire fix from the other dealership was wrong and make shift. When they had everything apart they should me what they did and I was shocked. They gave me a loaner car which was even equipt with an I pass!!!! Rigo told me that he would call me by 10:00AM the next morning and let me know what was going to happen with my car. Before 10:00AM the next day I received a call that my car was ready! I was in shock and so happy. What they did is over nighted the needed parts and fixed the window the way it was meant to be done from the factory. I WILL NEVER GO TO ANY OTHER DEALERSHIP THAN LIBERTYVILLE CHEVROLET!!!!!! More
Bought a brand new Chevy Truck from them. They put swirls in my truck from their "scratch removal" technique. Also ripped out my carpet to replace a speaker and failed to put it back the way it was before. E in my truck from their "scratch removal" technique. Also ripped out my carpet to replace a speaker and failed to put it back the way it was before. Ended up having to replace the carpet because the old piece was stretched and would not fit properly. The irony? The punk kid who went to get my new truck from Wisconsin for the dealership cranked the bass up to the max. I had no idea the settings had been messed with and played music for a few months, which made me have to get the speaker replaced...and then the carpet replaced. I would not recommend. More