Liccardi Chrysler Dodge

I RATHER PAY EXTRA $$$ AND BOUGHT A CAR SOMEWHERE ELSE If I could give this dealership a negative star, I would. I drove from Virginia to buy a car. The test drive went smooth, the car is great (that's why If I could give this dealership a negative star, I would. I drove from Virginia to buy a car. The test drive went smooth, the car is great (that's why I'm giving them one star). When, it was time to finance the car, they said I had to finance through their bank (Bank of America) or they would charge me a $1500 dealer fee. The bank rate was higher than what I would've gotten. They also said I had to get GAP insurance since it was a bank requirement and I can't refinance until 3-4 payments or there would be a prepayment penalty through the bank. Two weeks later, I got my statement. I called Bank of America. They said there was NO prepayment penalty and they never required a GAP purchase. YES, I WAS LIED TO. So, I've started the process of refinancing for a lower rate. I called the dealership to remove the GAP insurance. They yelled and said, WE AGREED THAT YOU WOULD KEEP THIS GAP AND NOT REFINANCE. HOW ELSE ARE WE GOING TO GET OUR MONEY? IF YOU"RE NOT GOING TO HELP US, I'M NOT GOING TO HELP YOU. Then, he hung up. Moral of my experience, this dealership is very dishonest with their intent. They lack social and customer service skills. Where's my salesperson, Jim, is all this? USELESS, all he does is "sell cars", any problem after the sale is not his. He couldn't help me getting a status check on my registration and plates. Also, he lied and said there was two keys. Then the sale was made and gave me one key and said, "is that going to hold up the sale?". Later, I found out that a key cost $700. I hope everyone that is looking to buy at this dealership has a more positive experience. I can only tell you about mine. In hindsight, I would've paid the extra $$ at another dealership to not go through this. They're basically SHARKS. Liccardi - do not reply with a "sincere" apology so everyone thinks you're customer oriented. Until, you can remove an optional GAP purchase, do not bother. I will be writing to the BBB and other websites so other consumers can be aware. More

Sales consultant was Aquil Malik Our sales consultant was a pleasure to do business with. He was very patient and professional when he explained the whole process with us. He went a Our sales consultant was a pleasure to do business with. He was very patient and professional when he explained the whole process with us. He went above and beyond great personality and a very sincere person. More

Most Personable and Helpful Sales Staff Just bought a new Pacifica from Liccardi Motors. Roy Elliot was our salesperson. He was very supportive without putting on the pressure. He was a t Just bought a new Pacifica from Liccardi Motors. Roy Elliot was our salesperson. He was very supportive without putting on the pressure. He was a true gentleman. The team at the dealership was also wonderful. Would highly recommend it. More

Service Area just SUPER! Service are Director Robert Ventura and Service Manager Scott are first class professional employees who totally tend to he customers needs and issues Service are Director Robert Ventura and Service Manager Scott are first class professional employees who totally tend to he customers needs and issues. I am so satisfied that I bring my vehicle in for general maintenance such as oil changes and tire rotation because of these two guys. Always very pleasant, communicate whatever issues I may have with my vehicle and always return my calls whenever I have any inquires. JOB WELL ONE GUYS!!! THANK YOU BOTH! More

ABSOLUTELY HORRIBLE! I want to preface this review with the fact that if I cannot write a positive review, then I will not write a review at all. However, I HAVE to make a I want to preface this review with the fact that if I cannot write a positive review, then I will not write a review at all. However, I HAVE to make an exception here because of what happened to my husband and I a couple of weeks ago. Liccardi did not live up to their promise to us that when we turn in my husband's pick-up, we would not be charged any fees as we were PURCHASING the car from the very beginning as we did not want any of the customary easing fees. I personally have leased in the past and the fees were always very high at the end. The finance guy (I will not mention his name) talked us into leasing for the first two years as the rate was extremely low, and then buying it at the end of the two years. His reason was, why tie up your money when the interest rate was less than 1/2%, and we agreed with that. However, he promised that we would NOT have to pay any fees if I buy it at the end, and I wrote it down in my notes and brought that with me, along with the residual amount that was due. Well, two years later in June 2016, when we went to purchase the truck, this same man conveniently "forgot" he made that promise, and actually questioned my integrity, that I could have "made it up!" and then went on to say that because I was paying cash and there was no financing, he was not going to be making any money on the truck (BTW, this is almost a $38,000 Dodge Ram Pick-up fully loaded) so they made plenty of money off of us. So, one of the fees was $350.00, which is the fee that I had a real problem with. Why should we pay $350.00 just to BUY the car? We already paid two years of a lease, and then was purchasing the truck outright, so why do you have to bang us over the head with a $350.00 called "purchase option???" They lied, they nickeled and dimed every single cent they could get from us, screwed up our registration (we wound up paying twice for my registration because of it at $86.50 each) and had to pay a lot more than we should have at the end with all of their hidden fees. Because of the much higher amount that we were told it would be, my home equity check wound up bouncing because we unknowingly went $300 over our limit!!! Anything that could go wrong with this deal, went wrong. We were also given one amount from the leasing company and told to write them a check, and then Liccardi told us a completely different (much higher) amount and we were forced to make the check out to Liccardi, who waited until the last minute to send the payment out to Chrysler, so we kept getting calls stating that our payment was overdue, even though we turned the truck in. As I said, this was a horrible experience, and frankly, the finance guy is just plain rude and insulting to top it all off. Bottom line -- I WILL NEVER BUY A VEHICLE THERE, I will tell my friends not to, and NEITHER SHOULD YOU! Buyer beware! More

Very pleasant purchasing experience with Anthony Robinson I had a great experience with Anthony Robinson and his team at Liccardi Motors in Green Brook, NJ. Anthony was very knowledgeable and easy to work wit I had a great experience with Anthony Robinson and his team at Liccardi Motors in Green Brook, NJ. Anthony was very knowledgeable and easy to work with. I was able to get the exact truck that I wanted at a very reasonable price, all in one night! Anthony worked with me throughout the entire process and I am looking forward to working with him again on my next vehicle purchase. I would highly recommend Anthony. More

Buying experience and service A + to all sales and service The buying experience was beyond amazing at Liccardi at green book 👍Up to all And the excellent service department they have OMG. Service they The buying experience was beyond amazing at Liccardi at green book 👍Up to all And the excellent service department they have OMG. Service they give you is unbelievable More

Great expierence I went into the dealership and met Aquil Malik, who did a great job by showing me and helping me choose the best value for my money. He was very plea I went into the dealership and met Aquil Malik, who did a great job by showing me and helping me choose the best value for my money. He was very pleasant, kind and helpful in his responses. I went to get a used vehicle and Aquil helped me in getting something new for a reasonable price. I would recommend Aquil to my friend and family who is interested in getting a vehicle for a good price. More

Pleasant car shopping experience The car selection was outstanding as well as the customer service. Mr. Elliot came to our assistance so we can find the right car for myself and soon The car selection was outstanding as well as the customer service. Mr. Elliot came to our assistance so we can find the right car for myself and soon after I left with my BMW 650i. Would recommend this dealer to family and friends without question. More

Easiest Car Sale I ever had I bought a year old Lamborghini Huracan from John and Michael and living in Florida I expected a lot of hassles but it was fantastic. I bought a year old Lamborghini Huracan from John and Michael and living in Florida I expected a lot of hassles but it was fantastic. More