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Lilliston Ford Inc.

Vineland, NJ

4.7
277 Reviews
Lilliston Ford is proud to serve Cumberland County drivers from the local communities of Millville, Bridgeton, Hammonton, Pittsgrove and beyond with a great selection of new Ford cars, trucks and SUVs that are meeting and exceeding your expectations with award-winning excellence. The overwhelming popularity of new models like the Bronco and Bronco Sport should come as no surprise to our customers that appreciate the iconic styling that gives a nod to Ford's heritage while looking forward in performance, safety and technology advancements that make driving a new Ford an exhilarating experience. Our large inventory of new Fords, including the Escape, Edge, Explorer, and Expedition SUVs, as well as the exciting new F-150 Lightning and Mustang Mach-E electric vehicles, gives you the wide range of choices you're looking for to find just the right model to suit your unique profile and our team of Ford Sales Professionals will use our expertise to help you navigate the car buying process with ease and simplicity, without the usual hassles and headaches you might experience at other dealerships. Lilliston Ford is here to deliver the right combination of price, selection and service. Come visit us today just minutes from anywhere in Cumberland and Atlantic Counties and test drive a new Ford F-150 or Mustang sport coupe and experience the Lilliston Advantage for yourself!
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833 N Delsea Dr.

Vineland, NJ

08360

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Showing 277 reviews

August 05, 2020

Completely dishonest dealership! Misrepresented the vehicle, vehicle is worthless, unsafe, and doesn't run consistently. Dealership should issue a full refund for this purchase. The entire suspension, More

by paulgrant.speedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha
Aug 05, 2020 -

Lilliston Ford Inc. responded

Hello Mr. Grant, we are sorry to hear about any disappointment in regard to the vehicle purchased and it is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. From our investigation, we were transparent about the state of this nearly 25 year old vehicle. The 1996 Bronco was advertised as a project car, because we received so many inquiries we made sure our team sent over additional pictures of all the rust as well as a video where our internet manager started the truck so you could hear it run. (https://quickpageapp.com/p/vDNXSF6czKdsZAoh5 and https://quickpageapp.com/p/WctvWwKhTKuGfTy5t) We’re sorry for any inconvenience we may have caused you. Someone will be reaching out to you shortly to discuss your complaint. Thank you for your patience.

Aug 06, 2020 -

paulgrant.speedy responded

This vehicle was not presented as a project as this dealership would have me believe. I asked about the rust as it was NOT highlighted, and I received no photos or descriptions outlining any of the extensive rust issues. This vehicle isn't even a project vehicle. This is a scrap vehicle. Ive taken it to 2 mechanics who won't even work on it as it is need of a full frame off restoration and the frame is so rusted that it is unclear if it is even worth saving. The undercarriage of this vehicle was spray painted black to hide these issues. I have contacted my attorney as well as Ford so please do plan to buy this vehicle back. This is not an inconvenience by the way. This is flat out criminal behavior on your part and you know it.

July 20, 2020

Super nice people, very accommodating, Dennis my service guy is really one of the nicest people I know, the touchless service pickup and drop off is awesome! More

by aspeedychick
Recommend Dealer
Yes
Employees Worked With
Dennis A.
Jul 20, 2020 -

Lilliston Ford Inc. responded

Thank you for leaving us a great review! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs in the future.

July 14, 2020

Absolutely delightful to work with.Very informative will always refer folks to them. It's a shame sales folks aren't as sincere as the maintenance folks. More

by Ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Casario
Jul 15, 2020 -

Lilliston Ford Inc. responded

Thank you for allowing us to maintain your vehicle. Please come back again soon and we wish you safe travels.

July 09, 2020

good service helpful personell very good service would recommend to others try not to make these reviews with needless stuffl like 25 words if you can't keep them simple I will More

by ecsjks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lynda ?
Jul 10, 2020 -

Lilliston Ford Inc. responded

Thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

June 28, 2020

Horrible service... if you didn’t purchase your ford vehicle from them they will not assist you. Sad that they run their business that way. More

by F150 guy
Recommend Dealer
No
Employees Worked With
Dennis
Jun 29, 2020 -

Lilliston Ford Inc. responded

Hello, I am concerned to learn about your dissatisfaction regarding our level of service. Please feel free to reach out to me directly so that we can address your concerns. I look forward to connecting with you. Best, Ivan Nelson (856) 691-2020

June 24, 2020

Good experience! Sales rep. Angelo was recommended to my dad from the service department. We showed up on a Saturday seeking information about a new 2019 Ranger Lariat More

by bruce_edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo, Sales Manager
Jun 25, 2020 -

Lilliston Ford Inc. responded

Hi Bruce, thank you so much for your feedback in regards to our level of customer service. We are so glad to know that Angle has provided you with a great level of care. Congratulations on your father's 2019 Ford Ranger Lariat. Thank you for your feedback that is beyond spectacular. Please have a great day!

June 19, 2020

I am happily pleased 😀 every time I make a visit to Lilliston Ford. GREAT service & such helpful Friendly staff!!!! 👍 Love 💕 Lilliston Ford! Fantastic Dealership, Go there, you’ll see for yourself More

by ET
Recommend Dealer
Yes
Employees Worked With
Lynda
Jun 22, 2020 -

Lilliston Ford Inc. responded

Thanks for such a delightful rating. We truly appreciate it and hope to work with you again, ET!

June 10, 2020

Towed Had to have my truck towed to the dealership Sunday evening. Started went bad. They had the part and fixed it on Monday. Picked up the truck on Mond More

by Rross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 11, 2020 -

Lilliston Ford Inc. responded

Thank you for the 4.5-star review! We are so glad that we could provide you with quick and efficient service.

June 01, 2020

Great experience. Comfortable waiting room with coffee and snacks available. Very satisfied. Always come here for service of both my vehicles Ford F150 and Lincoln MKS! More

by Tiffany Lilly
Recommend Dealer
Yes
Employees Worked With
Dennis Ackley
Jun 01, 2020 -

Lilliston Ford Inc. responded

Thank you for the great review, Tiffany. We appreciate your support and five star rating. Please come visit us again, for all of your car needs, whether is be service or sales.

May 26, 2020

F250 Service Great service. They even offered to pick the truck up and drop off free of charge. Staff could not have been any nicer or more professional. Thank More

by plipshultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
May 26, 2020 -

Lilliston Ford Inc. responded

Thank you for sharing your five-star experience with our team! We appreciate your feedback, and we hope to serve you again for your future vehicle needs.

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