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Lilliston Ford Inc.
Vineland, NJ
279 Reviews
Lilliston Ford is proud to serve Cumberland County drivers from the local communities of Millville, Bridgeton, Hammonton, Pittsgrove and beyond with a great selection of new Ford cars, trucks and SUVs that are meeting and exceeding your expectations with award-winning excellence. The overwhelming popularity of new models like the Bronco and Bronco Sport should come as no surprise to our customers that appreciate the iconic styling that gives a nod to Ford's heritage while looking forward in performance, safety and technology advancements that make driving a new Ford an exhilarating experience. Our large inventory of new Fords, including the Escape, Edge, Explorer, and Expedition SUVs, as well as the exciting new F-150 Lightning and Mustang Mach-E electric vehicles, gives you the wide range of choices you're looking for to find just the right model to suit your unique profile and our team of Ford Sales Professionals will use our expertise to help you navigate the car buying process with ease and simplicity, without the usual hassles and headaches you might experience at other dealerships. Lilliston Ford is here to deliver the right combination of price, selection and service. Come visit us today just minutes from anywhere in Cumberland and Atlantic Counties and test drive a new Ford F-150 or Mustang sport coupe and experience the Lilliston Advantage for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 279 reviews
January 06, 2020
Good Service as Always Good customer interaction combined with great service. I was fully informed of work performed along with details of how and why a portion of my servi Good customer interaction combined with great service. I was fully informed of work performed along with details of how and why a portion of my service request was completed. More
by rs81047
Employees Worked With
Dennis Ackley
December 24, 2019
Went in the service department for an oil change. Very fast service and service representative was professional and courteous. Went over the details of the service before I left the dealership. fast service and service representative was professional and courteous. Went over the details of the service before I left the dealership. More
by rbrj5
Employees Worked With
Randy
December 21, 2019
top notch fast service for oil change and ford recall, bill in service was friendly and fast.i will be back for my next service.bill took care of my needs even fast service for oil change and ford recall, bill in service was friendly and fast.i will be back for my next service.bill took care of my needs even though I did not purchase vehicle from lilliston. More
by miltonsahms
Employees Worked With
bill
December 21, 2019
Multi Point Service really shines! All the people here are great. Waiting for a vehicle while it is in for service is convenient: coffee bar, internet, comfortable loungers, etc. I alwa All the people here are great. Waiting for a vehicle while it is in for service is convenient: coffee bar, internet, comfortable loungers, etc. I always feel I "get what I came for" when in the hands of this dealership. More
by herbk
Employees Worked With
All
December 20, 2019
Oil change/tire rotation Check in was easy with no waiting. The service staff had my vehicle information ready and promptly checked the bar code. They checked the outside of Check in was easy with no waiting. The service staff had my vehicle information ready and promptly checked the bar code. They checked the outside of the vehicle and prepared it for service. More
by pjkelleys7
Employees Worked With
Bill Masson, Randy Askin and technician Tim James
December 19, 2019
Excellent service very professional Dennis is always professional and gets the job done with no up selling. I would recommend anyone who need their ford repaired. professional and gets the job done with no up selling. I would recommend anyone who need their ford repaired. More
by Jimir
Employees Worked With
Dennis ackley and bill
December 06, 2019
Truly dissatisfied They only have one transmission guy, kept my car for over 2 weeks with no loaner car, very frustrating, bad customer service until supv intervened They only have one transmission guy, kept my car for over 2 weeks with no loaner car, very frustrating, bad customer service until supv intervened More
by Valencia.m533
Employees Worked With
Linda excuses, Rodney rude & indifferent, supervisor Maria made things right at the end
January 23, 2019
SERVICE APPOINTMENT I bought my Transit there and have used them for service. It's convenient arriving and driving into a check in point. The appointment was a little lin I bought my Transit there and have used them for service. It's convenient arriving and driving into a check in point. The appointment was a little ling but they went over everything it needed and I always get The Works package. They don't suggest unnecessary work and are very courteous and friendly. Everyone has an off day so I never know of one bad experience affecting my decisions. More
by djstevet
Employees Worked With
Lynda
August 10, 2018
horrible!! horrible. horrible. horrible. I went there two years ago to have the oil changed and tires rotated on my car. Two years ago I got my 2014 mustang back horrible. horrible. horrible. I went there two years ago to have the oil changed and tires rotated on my car. Two years ago I got my 2014 mustang back with an oil hand print on my hood, and their trash left inside my car. I was so upset that I stopped going there. I just went there today just because of the convenience of the location and I made it clear I needed my car back between 1pm-1:30pm because that is when my lunch break is for work. I called at 1pm and told I'd be called back. Called again at 1:30pm and got the guy who took my information (remind you, with no call back he answered a half hour later) I get there at 1:45 and waited til 2:45pm for my car to be done. After I freaked out on the guy (the first time I called) he mentions I have a nail in my tire (convenient) so I just have them patch it while it was there. Four and a half hours for an oil change. Horrible service. Won't be returning. More
by samhockeypro
Employees Worked With
n/a
March 13, 2018
Lilliston Ford is like my family I have purchased eight Mustangs from Jim Frye and intend to buy another in the near future. He is fair and a man of his word and being a sales profess I have purchased eight Mustangs from Jim Frye and intend to buy another in the near future. He is fair and a man of his word and being a sales professional all of my life I am extremely hard to impress. The service department Dennis,Linda,and Bill in particular have me coming back for any needed work. I have at no point ever felt that their estimate was out of line. Work is always done on time and to my satisfaction. Rarely do I recommend any businesses to friends and neighbors since my standards are so high but the team at Lilliston gets my approval without reservation. Keep up the great job. More
by Norbert Vondra
Employees Worked With
Jim,Dennis,Linda,Bill,Jazz,Pete
