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Lilliston Ford Inc.

Vineland, NJ

4.6
238 Reviews

833 N Delsea Dr.

Vineland, NJ

08360

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238 Reviews of Lilliston Ford Inc.

November 09, 2023

Sales experience was excellent. I had a couple issues due to miscommunication but all in all everything was or is being resolved. Bruce Tim and Marty were excellent More

by Timk2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Bruce and Tim
Nov 14, 2023 -

Lilliston Ford Inc. responded

We appreciate your feedback and are glad to know that Bruce, Tim, and Marty provided great service. We apologize for any communication issues you encountered working with us and will certainly address this with our team. If there is anything more we can do to assist you, please contact me directly. Best, David Nelson - General Sales Manager - 856-691-2020

November 02, 2023

Bruce worked to obtain the vehicle I wanted, and was very helpful in setting up Ford Pass and syncing my phone to the vehicle. The process was quite easy. And Tim handled the financial transactions, making i More

by Karl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Hayes, Tim Carragher
Nov 02, 2023 -

Lilliston Ford Inc. responded

Karl, it's great to know that Bruce and Tim made your experience at Lilliston Ford smooth and easy. We're glad you found the vehicle you wanted! Thanks for sharing this positive feedback.

October 30, 2023

Friendly, prompt service, clear instructions. Good experience. Thank you very much. Yadda yadda yadda yadda More

by daniel.d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob snelwood
Oct 31, 2023 -

Lilliston Ford Inc. responded

We are honored to receive your support, Daniel. Thank you! - Lilliston Ford Team

October 20, 2023

Excellent customer service and always very pleasant to deal with. Very difficult situation with my car that they handled with expert professionalism. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle and Maria
Oct 20, 2023 -

Lilliston Ford Inc. responded

Jeff, we're glad to know our team at Lilliston Ford was able to assist you with your car situation. We always aim for top-notch customer service and professionalism. Thanks for the feedback!

October 18, 2023

Great experience at Lilliston Ford. Gabrelle kept me informed every step of the way during my service appointment. More

by bluebox54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrelle
Oct 19, 2023 -

Lilliston Ford Inc. responded

We're glad to know that Gabrelle kept you updated during your service appointment at Lilliston Ford! Thanks for sharing this great experience with us!

October 15, 2023

Great service always has the latest information in regards to the vehicle. Also let you know what u will need next time. More

by Steve Mal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
Oct 16, 2023 -

Lilliston Ford Inc. responded

Steve, we're glad to know you appreciate our proactive approach at Lilliston Ford. We always aim to keep our customers informed about their vehicles. Thanks for the positive feedback!

October 10, 2023

Traded in a 13-year-old work Van with some rusty spots on it. Salesmen was Jim Frie made sure I got a fair trade in value. Picked out a new truck and made a good deal. Went in the office with Tim Carragher t More

by Tbuilder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Frie, Tim Carragher
Oct 11, 2023 -

Lilliston Ford Inc. responded

We're delighted to know that you had a positive experience trading in your van for a new truck at Lilliston Ford! It's great to see Jim, Tim, and the rest of our team provided excellent service throughout the process. We appreciate your continued support!

October 09, 2023

Thank you Jacob for getting me in and out on time. ... Your professionalism and attitude was above par......Thanks again.......And Thank you for your military service.......Lilliston Rocks!!!!! More

by spbchester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 10, 2023 -

Lilliston Ford Inc. responded

We're so glad to know that Jacob's professionalism and timely service made your experience at Lilliston Ford a great one! Thank you for recognizing his military service as well. We appreciate the support. Happy driving!

October 09, 2023

Jacob was a great help. I took my car in for a recall and was able to get new tires and an oil change. He got me prices and I was able to decide which tire would be best for More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 10, 2023 -

Lilliston Ford Inc. responded

Sharon, it's fantastic to know that Jacob was able to assist you effectively at Lilliston Ford. We're glad we could help with your recall and other car needs!

October 08, 2023

A very good experience for an oil change. I don’t now why they need 15 words More

by ef3068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
Oct 09, 2023 -

Lilliston Ford Inc. responded

Thank you for taking the time to leave us a review! We hope to see you at Lilliston Ford down the road - drive safely!

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