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Lilliston Ford Inc. - Service Center

Vineland, NJ

4.6
177 Reviews

177 Reviews of Lilliston Ford Inc. - Service Center

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January 20, 2023

My service advisor was excellent. She kept me informed of what was going on. I got the car back the same day as promised More

by Dharmer19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Jan 23, 2023 -

Lilliston Ford Inc. responded

Hi Dharmer19, Thank you for your 5-star review. We are glad to hear our service team was excellent. We hope to see you soon. Have a great day. Have a great day. Sincerely, Stacey Lilliston - President

December 23, 2022

Great service. Took care of recall and preformed routine maintenance. Vehicle ready for pickup when promised. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Cambrelen
Dec 27, 2022 -

Lilliston Ford Inc. responded

Hi JW, Thank you for your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We hope to see you on your next visit. Take care. Sincerely, Stacey Lilliston - President

December 19, 2022

Great service, knowledgeable, and I could always count on the Lilliston name for affordable pricing More

by ida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael mechanic
Dec 19, 2022 -

Lilliston Ford Inc. responded

Hi ida, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Stacey Lilliston - President

December 19, 2022

Lilliston Ford in Vineland is the #1 place to purchase or service a vehicle. Friendly, knowledgeable employees that have your best interests at heart. More

by mzdyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 20, 2022 -

Lilliston Ford Inc. responded

Hi mzdyanne, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Stacey Lilliston - President

December 12, 2022

this is my second service and at this point i am very satisfied. when spending that kind of money for a vehicle, you have to maintain the best way you can. they keep a very close eye on things. More

by soybean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know
Dec 12, 2022 -

Lilliston Ford Inc. responded

Hi soybean, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Stacey Lilliston - President

December 06, 2022

Lynda and the entire service team at Lilliston Ford makes routine service extremely easy and efficient on a Saturday. More

by hannahscarpentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
Dec 07, 2022 -

Lilliston Ford Inc. responded

Hi hannahscarpentry, We appreciate your 5-star review. We are delighted to hear Lynda and the rest of the team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Stacey Lilliston - President

November 15, 2022

Great experience quick easy no problems reasonable price people we very friendly and helpful. Thank you! More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ackley
Nov 16, 2022 -

Lilliston Ford Inc. responded

Hi David, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Stacey Lilliston - President

October 31, 2022

friendly and helpful employees, the service is always good. I have purchased 6 vehicles from Lilliston and the service has always above and beyond. when my car was in for service and re More

by jocib40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma
Oct 31, 2022 -

Lilliston Ford Inc. responded

Hi jocib40, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Stacey Lilliston - President

October 06, 2022

Horrible service. My mustang has been in their shop since August. It's now October. My rental car fee is over $1,000. Had to file complaint with Ford corporate. More

by soshy520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Oct 14, 2022 -

Lilliston Ford Inc. responded

Hi soshy520, We appreciated that you took the time to write to us and share your concerns. We’re sorry for any inconvenience we may have caused you. Thank you for your patience and we hope to see you again in the future. Please reach out to the dealership if you have any concerns. Sincerely, Stacey Lilliston - President

August 22, 2022

Friendly and helpful employees, the service was good and the wait time was acceptable, I would definitely refer this dealership to others More

by Map694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 23, 2022 -

Lilliston Ford Inc. responded

Hi Map694, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Stacey Lilliston - President

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