Limbaugh Toyota
Birmingham, AL
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After, 6 times they finally called a specialist for the humming/roaring noise & seems to have fixed this. However, there is still a rattling in the rear end, shaking in dash/seat. I took it to another body humming/roaring noise & seems to have fixed this. However, there is still a rattling in the rear end, shaking in dash/seat. I took it to another body shop between the 5th and 6th time at Limbaugh to make sure I wasn't hearing & seeing things. The body shop, saw the bow in the passenger door near the b pillar and said yes, that is very noticeable & should be fixed. He also drove it for the roaring & said he heard it at 30 mph. Limbaugh refuses to fix the bow in the b pillar. Says they are done with me and told my insurance they will NOT fix anything else. They have repaired it to the best of their ability. The Collision Center does not return calls/emails.. Limbaugh's Customer Service Rep doesn't return phone calls, if you continually have issues. I would definitely reconsider if you are planning to use this place. Especially, since Limbaugh employees, I ran into at Limbaugh stated how bad it was to work with the Collision Center Manager and rolled their eyes and says "yep sounds like him" when I mentioned his name Initial Review: 1. I took it to Limbaugh, because I was initially told the 2022 Rav 4 frame would be checked for damage, no matter if it looked like it was damaged.. I was told later that unibody can't be put back together if frame is damaged and can't be put on a frame machine. 2. They had my car for a month so and I started calling to check on progress. I was told my car was going to be ready "hopefully in a week" for at least 4 weeks. Finally, I was told it was being put back together and will be in clean up the next day (Tuesday). My husband took off Friday so we could get it. Waited, until Thursday, to find out they were still waiting on a trim part (no ETA or ship date - out of stock) 3. I called the manager, Pat, as I was upset that I was told it would be ready, my husband took off a full day that now was wasted and I was lied to. Told it would be ready 100% to find out we are still waiting on a part. Pat proceeded to tell me I wasn't lied to at all, and he got extremely ugly with me. Telling me that me telling him I was being lied to was not Constructive in anyway. And that in fact I was probably never told that to begin with. 4. Finally 2 weeks later, I was told the car was ready with the trim piece (remember no ETA and out stock) was attached & ready to go. There were several paint spots with trash. The welding looked back on 3 spots, there were welding pin hole burns in my headliner (apparently when sparks flew up). There was a whistling sound (like my window was cracked open) anywhere over 40+ miles per hour. There was still a grinding in my back end & a roaring coming from somewhere. They missed the protective pieces on my doors. Found out Pat blamed the Service Dept for me bringing it back. 5. Pick it up the 2nd time, Where Pat signed off on each issue above saying it was corrected. I immediately notice the headliner pin burn holes were glued -looked dirty. They say they will order me a new headliner but since it will take a couple of days to get it in, go ahead & drive it home. The other items seem to look so much better initially. On the way home, I see what I believe are 50 + paint specs on the inside of my windshield.. & underneath my seatbelt are major scratches and scuffs. The roaring is also. As I try to scratch off the paint specs, I now realize in the sunlight these are chips in the windshield apparently from sand blasting the bad welding spots. There is a rattling in the passenger side (when no weight is on it). Which wasn't there before the wreck/body shop. (again remember the headliner and whistling was signed off of by a manager saying it was fixed) I was even told Pat drove it to double check the noise. 6. It is now in their hand off for the 3rd time. 65 miles away from this "Certified Toyota Collision Center". the rattling/shaking of the front seat is happening (even if road is uneven) this shouldn't happen, at 15,300 miles. More
My name is Anthony Riley, and I purchased a $50,000 vehicle from you guys, that I end up having issues with 2 weeks after getting, I spoke to the sales mgr (Mike) about it and he said by it being a Ben vehicle from you guys, that I end up having issues with 2 weeks after getting, I spoke to the sales mgr (Mike) about it and he said by it being a Benz that I would have to take it to Mercedes, my first question was would I have to pay for this and he said give them your warranty and if they have any other questions, tell them to call me. Which I did and they couldn't get in contact with him for 2-3 days, which I know is true because I tried myself and still haven't spoken to him. But my problem is if the vehicle was pre-checked out, why is it that after 2 weeks I'm having issues with it that I can't get anyone to talk to me about, and I'm having to come out of my pocket to pay for, why and the xxxx would I want to pay $50,000 for a vehicle and have to put money into it after 2 weeks. I see all the bad rating that's posted on here, only to see them too late and I believe everyone of them because it have happened to me. I'll never buy from your dealership again, nor would I recommend anyone to buy from you. If I could give you a minus I would. Sales person was great but the service after you buy SUCKS!!!!!!! More
I just purchased a new Venza Limited from Limbaugh Toyota. I had the pleasure of dealing with Daulton Green. He listened to exactly what I was looking for and within a couple weeks, called me back t Toyota. I had the pleasure of dealing with Daulton Green. He listened to exactly what I was looking for and within a couple weeks, called me back to let me know he found our car. He was easy to work with to iron out the details of the purchase. We are so glad to have met Daulton and I'm sure we will be calling him back for our next purchase. More
I purchased a 2019 Toyota Camry 6 months ago in the winter. I just started using the air and it is not working. I took it in today and they said that I had to come up with $900 they will not fix it. Th winter. I just started using the air and it is not working. I took it in today and they said that I had to come up with $900 they will not fix it. They were very rude he told me I better hurry and get it fixed because it going to get hit this weekend. More
Be Careful! We sold our vehicle (outright) to this dealership (Limbaugh Toyota). There was a loan balance on the vehicle that was paid up to date. However, we wer We sold our vehicle (outright) to this dealership (Limbaugh Toyota). There was a loan balance on the vehicle that was paid up to date. However, we were owed the difference between the loan balance and sale price of the the vehicle. The vehicle was sold to Limbaugh on September 12 and as of October 2 we have not been paid. They have sold our vehicle but have not paid us a dime. Also, the response from this dealership has been arrogant and rude. Please be careful with this dealership. More
Helpful...pamb Mama Tee was very helpful and friendly. A comfortable experience and process. Found the life time warranty to be a selling tool in our decision. Wo Mama Tee was very helpful and friendly. A comfortable experience and process. Found the life time warranty to be a selling tool in our decision. Would recommend checking out. More
Great Mama T was excellent. She was friendly, comfortable to talk to and professional. I felt like I was talking to an old and trusted friend. Doris Gregory Mama T was excellent. She was friendly, comfortable to talk to and professional. I felt like I was talking to an old and trusted friend. Doris Gregory More

