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Lincoln White Plains

White Plains, NY

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Reviews
Vehicles
4.6
137 Reviews
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250 East Main St

White Plains, NY

10523

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Jay loan loaner car Amelia Reyes Lincoln payment Matthew

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Showing 137 reviews

November 17, 2024

William Mercado and Dalia Williams are so warm and engaging! I feel so welcomed when I visit Lincoln White Plains. William is informative and interesting. They make buying a car an exciting adventure. More

by Precious529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalia Williams
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August 30, 2024

Wait time for service was later than scheduled. Delay when dropping off car. Once registered, service and staff were very good. More

by Pyezzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Coughlin
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July 23, 2024

Great service department! !! Service advisor Jenine Neglia is the best!! Waiting Area is spotless!!! 5 Star service department!!! More

by Jmf2761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenine Neglia
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July 20, 2024

This dealership provided great customer service when I brought my car in for the scheduled service. More

by marylangenau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne
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July 16, 2024

Simply the best! Amelia and Angelina provided excellent customer service--fast, friendly and accommodating. They went above and beyond to make sure service was done i More

by Ljuncaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia and Angelina
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June 15, 2024

Very unprofessional sales team and bad service. Take your business to any of the other Lincoln dealers don't waste your time here. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
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Jun 18, 2024 -

Lincoln White Plains responded

Rob, I’m very sorry to hear about your recent service experience at our dealership. As you can imagine, this feedback is very concerning to me. I’d be happy to speak with you, please email me the best number and time to call you directly. I look forward to speaking with you. With service in mind, Mike Poznanski Sales manager MikePoznanski@ThePremierCollection.com

June 02, 2024

Quick, easy, and convenient. Pleasure getting the appointment and met at the door with a representative who could not be nicer. More

by phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Coughlin
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Jun 03, 2024 -

Lincoln White Plains responded

We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers! Please be sure to reach out if there is anything else we can do for you. Take care

March 05, 2024

Jen was great helping me with the service. Genuinely friendly and was accurate about the wait time. More

by Mooshik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
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Mar 07, 2024 -

Lincoln White Plains responded

We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied working with John! Please be sure to reach out if there is anything else we can do for you. Take care!

February 22, 2024

Prompt and pleasant to work. Also car came back very clean Service truck was very good More

by John.Salamone. 1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Coughlin
Report | Print
Feb 26, 2024 -

Lincoln White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

February 17, 2024

Fabulous to work with. Very polite and professional. They were always there to answer questions and keep me informed as to the location of the car. More

by pbarrack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Delmonico, Jack Coughlin
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Feb 20, 2024 -

Lincoln White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied working with John! Please be sure to reach out if there is anything else we can do for you. Take care!

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