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Lincoln of Bloomington

Bloomington, MN

Overview
Reviews
Vehicles
4.1
266 Reviews
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7801 Dupont Ave S

Bloomington, MN

55420

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Showing 266 reviews

November 09, 2026

Great service! Lincoln of Bloomington went above and beyond what was expected. Highly recommend and we will be a repeat customer. More

by drkorstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 10, 2026 -

Lincoln of Bloomington responded

Thank you for the wonderful review! We truly appreciate you choosing Lincoln of Bloomington and are glad our team went above and beyond your expectations. Providing an exceptional experience is what we strive for every day. We look forward to earning your business again and welcoming you back!

November 09, 2026

The “manager” Marcus and service writer Matt were so unprofessional. Both caused delays (30+ days) we well as extra fees expected to be paid by customer for their several mistakes. I will never go back. More

by tmcjohnson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus, Matt
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Nov 10, 2026 -

Lincoln of Bloomington responded

Tanya, we’re sorry for the frustration you experienced during your recent service visits. We appreciate the relationship we’ve had with you since 2021, and we regret that these visits left you disappointed. We acknowledge that the Enterprise rental coverage was not explained clearly. To address that mistake, Lincoln of Bloomington reimbursed you for the rental cost. Regarding the continued vibration, further diagnosis identified an additional driveline issue requiring parts and a specialized repair tool. We ordered the required tool right away and continued following up, but its delivery was delayed for reasons outside our control. We’re sorry for the inconvenience that delay caused. Our team went above and beyond to find a way to shorten your wait. When the tool still had not arrived, we contacted dealerships throughout the area to locate one we could borrow. We ultimately found one in Duluth, and one of our service advisors traveled there to personally retrieve it so we could move forward with your repair. Once we had the tool, we contacted you to arrange the work, at which point you let us know you had already traded the vehicle. We understand how frustrating the length of this process was. Our team remained committed to resolving the issue and took additional steps to get the equipment needed to complete your repair. We regret the delays and the loss of your confidence after several years of serving you.

November 09, 2026

Mark did great Lincoln let me down Need to come up with solutions for there problems they know about More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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November 06, 2026

Mark was great to work with for my oil change. Got everything done within the time frame he indicated and helped to address an issue with my seat cover. More

by Schjws10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Nov 06, 2026 -

Lincoln of Bloomington responded

Thank you for the great feedback! We're glad Mark took good care of you and made sure everything was completed within the promised time frame. It's also great to hear he was able to help with the seat cover issue. We appreciate you choosing Lincoln of Bloomington and look forward to seeing you again!

November 04, 2026

Very helpful and informative. Reasonably priced and the service department was very professional and friendly. More

by Tchristensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Nov 06, 2026 -

Lincoln of Bloomington responded

Thank you for the kind words! We're happy to hear you had a great experience with our service team. We appreciate you trusting us with your 2024 Lincoln Aviator for its oil change and tire rotation. Providing professional, friendly service at a fair price is what we strive for every day. Thank you for choosing Lincoln of Bloomington!

November 04, 2026

Great customer service, friendly and courteous staffs and advisors always ready to assist and support with a quick turnaround and delivery on time with a smile. 🙌 More

by TD
Recommend Dealer
Yes
Employees Worked With
Carlos and Matt along with their technicians
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Nov 06, 2026 -

Lincoln of Bloomington responded

Thank you for the wonderful feedback! Our team takes pride in making every visit as easy and enjoyable as possible. We're glad to hear our advisors and staff took great care of you and delivered everything on time with a smile. We truly appreciate your business and look forward to seeing you again at Lincoln of Bloomington!

November 02, 2026

The maintenance manager Mark was very helpful and listened to all my concerns and worked on them until they all solved. Great service. More

by Remon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Nov 03, 2026 -

Lincoln of Bloomington responded

Thank you for the kind words! We're glad Mark took the time to listen to your concerns and make sure everything was addressed. We appreciate you trusting Lincoln of Bloomington with your 2025 Lincoln Nautilus recall work. We're also happy we could make the process more convenient by providing pickup and delivery all the way to South xx. Paul. Thank you for choosing Lincoln of Bloomington. We look forward to taking care of you and your Nautilus for years to come!

November 02, 2026

The dealership has always treated me wonderfully! From the moment you walk in the door, people are so nice & welcoming. I have never felt pressured. They truly are an excellent dealership! 10/10 reco More

by JessMesich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali, Billy, Mark, Jer Horn
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Nov 02, 2026 -

Lincoln of Bloomington responded

Thank you so much for the kind words and 10/10 recommendation! It means a lot to our entire team to know that you consistently feel welcomed, appreciated, and never pressured when working with us. We’re happy we could make servicing your 2024 Lincoln Nautilus easy and convenient with our pickup and delivery service for your oil change and tire rotation. Thank you for being part of the Lincoln of Bloomington family. We truly appreciate your continued trust!

November 02, 2026

Great customer service. Easy to work with and have our vehicle picked up and delivered back to us. More

by mddoede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark G.
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Nov 02, 2026 -

Lincoln of Bloomington responded

Thank you for the wonderful feedback! We're glad you enjoyed the convenience of our pickup and delivery service. We know your time is valuable, and we're happy we could make servicing your 2023 Lincoln Aviator easy and hassle-free, even from Inver Grove Heights. Thank you for trusting Lincoln of Bloomington with your vehicle. We look forward to helping you again!

November 01, 2026

My service advisor was great to work with. The waiting area was pleasant and comfortable. More

by tmalm70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Wiseman
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Nov 02, 2026 -

Lincoln of Bloomington responded

Thank you for the great review! We're glad to hear Matt took excellent care of you during your visit. We appreciate you making the trip from Rochester to Lincoln of Bloomington for your 2022 Lincoln Corsair's recall and 30,000-mile service. It's wonderful to know you enjoyed our comfortable waiting area as well. Thank you for choosing us for your Lincoln's service needs. We look forward to seeing you again!

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