Lincoln of Bloomington

Horrible. No communication, low trade value, slow, tol I would have 2nd set of keys, got charged for it ($105). Signed the deal on an "out the door price" only to find tabs expired. $196 more out of pocke would have 2nd set of keys, got charged for it ($105). Signed the deal on an "out the door price" only to find tabs expired. $196 more out of pocket. Had paint problem on roof that I was not shown and didn.t see until I got home. Had to pay 1000 for that. They gave me a loaner had completely empty tank. Paint job wasn't verygood. Wanted to bring car back after I got home and noticed thepaint damage and was told I couldnt get my old car back unless I paid the 1000 they had dinto detail and safety check. Worst experience ever, would never go back. More

I purchased a new vehicle from Rob Martin. The vehicle had three flaws that Rob assured me he would take care of. The service department was closed at the time I purchased the vehicle. The leather on the had three flaws that Rob assured me he would take care of. The service department was closed at the time I purchased the vehicle. The leather on the steering wheel was peeling off in a spot, the snap that holds the driver's floor mat was broken, and the engine bay was dusty and needed to be cleaned. Rob Martin promised that all these things would be taken care of the following Monday when the service department was open. I called the following Monday and Rob said I should wait until my license plates come in and save a trip. The receptionist called a few days later to say I should come in a pick up my license plates. I asked to speak to Rob and was transferred to him. I reminded him of the work he promised would get done, he said fine, come in. when I showed up, all I was offerred were excuses and how that isn't his responsibility and I should talk to the sevice department. I talked to the service manager, the sales manger, and of course Rob. All I got were lame excuses and a complete run around More

If you desire good customer service, DON'T GO HERE! The If you desire good customer service, DON'T GO HERE! The sales and finance dept. all had "answers (insert excuses or lies) for every question we asked If you desire good customer service, DON'T GO HERE! The sales and finance dept. all had "answers (insert excuses or lies) for every question we asked. They were rude and clearly were rushing the process in order to make the sale. I drove one block away and my spouse noticed a headlight was out, and a service button came on, on the dash. I contacted them only to hear that there is nothing they can do or some flimsy excuse to try and reason the problem away. They are ONLY INTERESTED IN THE SALE!! Will NOT go back. More

Traded in my Alero for a Ford EDGE '07 Left the lot and Traded in my Alero for a Ford EDGE '07 Left the lot and low tire pressure instantly came on. Tried to patch the tire and was told 3 of the 4 tires w Traded in my Alero for a Ford EDGE '07 Left the lot and low tire pressure instantly came on. Tried to patch the tire and was told 3 of the 4 tires were in need of replacement immediately as the tread was 2/32. The 4th tire? Brand new. They only replaced one of the 4 tires on a AWD vehicle, a big no-no. Also, less than a 4th tank of gas when purchased windshield wiper had broke and scratched the windshield, so that will have to be replaced windshield washer fluid line was broken Splash guard was damaged causing loud screeching noise Will never go back and they will not work with me. I guess a typical used car dealer...slimy More

Pushy, lied about warranty, paperwork, did not check the car keys, sent us home with an empty tank of gas. Unwilling to fix a part that is broken, did not clean car like promised. Horrible experience, pom car keys, sent us home with an empty tank of gas. Unwilling to fix a part that is broken, did not clean car like promised. Horrible experience, pompous manager, Never will deal with again, trying to return the car! More