Lincoln of Coconut Creek

I bought a Cadillac Escalade from these people, paid $14,500 down and signed my life away, to the tune of $22,690, and couldn't even make it home before it started to have problems restarting it while w $14,500 down and signed my life away, to the tune of $22,690, and couldn't even make it home before it started to have problems restarting it while warm. Two days later it was in the shop and is still there. I have had nothing but trouble trying to get them on the phone, or to get a quick response to this issue, although they did tell me the warranty would cover it. Yet they were so nice, yet insistent, while trying to sell me the car. So far the warranty company has done nothing, so there it sits, in the service department in Daytona Beach, by where we live. Meanwhile my wife does not have a means to drive our 6 year old and new baby in. This has been nothing but a nightmare so far. I was told I would be reimbursed for what I already spent out of pocket, but now when I call or text to ask about that, I get the sound of crickets. They have me back on ignore status. If I could go back in time to Saturday the 4th of November, and start over, I would not buy a car from them. Hopefully though, the warranty company WILL cover the cost to repair it eventually, and I can just chalk it up to a bad experience, and learn from it. The finance man, Kavir, I think actually cares and has tried to be somewhat supportive, but he's not the management and can only do so much. More

Marvin was the most kind and caring person we have ever bought our Lincolns from. Very knowledgeable and helpful in getting us to understand all the bells and whistles of our new car. Recommend him highly bought our Lincolns from. Very knowledgeable and helpful in getting us to understand all the bells and whistles of our new car. Recommend him highly. More

Purchased my first Lincoln with salesman Marvin. He was very helpful, knowledgeable and friendly! I would highly recommend him to anyone looking to purchase a Lincoln 😊 He was very helpful, knowledgeable and friendly! I would highly recommend him to anyone looking to purchase a Lincoln 😊 More

The service was excellent although it took three plus hrs. I was a walk in so it’s except hrs. I was a walk in so it’s except More

I signed a purchase agreement with this dealership to buy a late model used vehicle in early March, 2023 and paid a $1,000 deposit. I was to travel three hours from my home to pick up the vehicle two days l a late model used vehicle in early March, 2023 and paid a $1,000 deposit. I was to travel three hours from my home to pick up the vehicle two days later. The night before I was to travel the sales manager called me and said I shouldn't come as they had sold the vehicle to another buyer. My sales person told me the decision to sell to another buyer was made by the dealer owner and general manager. As of today, more than six months later, they have still not returned my $1,000 deposit. Avoid this dealer! They are completely unethical! More

convenient, professional, speedy service with caring service management and staff. would recommend the business to anyone. service management and staff. would recommend the business to anyone. More

True professionalism by my representative. My only complaint is that the car could’ve been washed inside and out better. My only complaint is that the car could’ve been washed inside and out better. More

Spoke to Andrew the day before we set up apt he was very professional and the vacuum and wash at the delivery was a great touch. professional and the vacuum and wash at the delivery was a great touch. More

My car was taken care of, also received a loaner for a couple of days, very satisfied. :) couple of days, very satisfied. :) More

Purchased car. Had to return the next for service. Problem was resolved after 7 hour wait. Had to return the next for service. Problem was resolved after 7 hour wait. More