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Lincoln of Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.5
231 Reviews
Discover a better way to experience Lincoln luxury at Lincoln of Coconut Creek, where exceptional selection, exclusive ownership benefits, and personalized service come together. Explore our extensive selection of new Lincoln Aviator, Nautilus, and Corsair models, plus Certified Pre-Owned vehicles. Enjoy flexible financing and leasing, a complimentary first oil change, and car washes for as long as you own your vehicle. With factory-trained technicians, courtesy loaner vehicles, and a comfortable lounge with complimentary refreshments, we deliver exceptional value and convenience long after the sale.
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5601 W Sample Rd

Coconut Creek, FL

33073

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Showing 231 reviews

October 02, 2023

What I have known for the past 15 years as friendly and consistently caring has turned into a behemoth of no names, no faces corporate drones. I will not be back. More

by Judybrown11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick
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Oct 06, 2023 -

Lincoln of Coconut Creek responded

Thank you for providing this feedback, Judy, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

October 02, 2023

Marvin is a great sales person. He was an asset for me with my new car. More

by reneeguza07
Recommend Dealer
Yes
Employees Worked With
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Norris, DJ Nichols
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Oct 03, 2023 -

Lincoln of Coconut Creek responded

We are very happy to have provided you with such a positive experience, Renee! We sincerely value your business and look forward to your next visit. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 01, 2023

Marvin was patient, knowledgeable, and reliable. I will send everyone to Marvin and the dealership! Thanks a lot! More

by SAUNDERS_MARGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Wertman
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Oct 02, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Marvin delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 30, 2023

Great customer service and expertise. They are will to go the extra mile to help you. More

by brandon.reich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew (service)
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Oct 01, 2023 -

Lincoln of Coconut Creek responded

Thank you, Brandon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lincoln of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 30, 2023

Marvin is exceptional. He works with every need or request and goes out of his way to accommodate. He offers an exceptional buying experience and Lincoln/Infiniti is lucky More

by bovell.dennis
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Alonzo
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Oct 01, 2023 -

Lincoln of Coconut Creek responded

Dennis, it's great to hear that Marvin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lincoln of Coconut Creek! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 29, 2023

Service was great the car was ready on time, the dealership also offered me a loner! More

by EGOL53
Recommend Dealer
Yes
Employees Worked With
Fernando Pereira
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Sep 29, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 29, 2023

After the repairs of my car were done, I visited them at the end of the day and found all the paperwork ready to complete the payment process in no time. To my surprise, instead of having to go back the nex More

by fernandoylet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet, Kenny Bazile
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Sep 29, 2023 -

Lincoln of Coconut Creek responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lincoln of Coconut Creek, we look forward to having you as a valued customer for many years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 28, 2023

Great service and the pickup/drop off service is why I use them for service. It is so convenient and everyone is so professional and nice. More

by JUDSON1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Zenobi
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Sep 28, 2023 -

Lincoln of Coconut Creek responded

Thank you, Judson! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lincoln of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 27, 2023

!Fernando made sure I had a ride (and quickly) When it tuned out the car needed to stay overnight, a loaner was provided. Great Customer Service More

by MARIANSCHNAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
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Sep 28, 2023 -

Lincoln of Coconut Creek responded

Thank you so much, Marian, for your excellent review! We are so glad that Fernando had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lincoln of Coconut Creek to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 27, 2023

Took too long to get battery. But usually service here is slow and no one lets us know the progress until they come with the big bill on what they found wrong More

by dpcnjc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Print
Sep 28, 2023 -

Lincoln of Coconut Creek responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

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