Back

Lincoln of Coconut Creek

Coconut Creek, FL

4.5
185 Reviews

5501 W Sample Rd

Coconut Creek, FL

33073

Directions

By Type

185 Reviews of Lincoln of Coconut Creek

February 23, 2024

Marvin was great to work with! Thank you to make process very easy!Thank you More

by nion.pinto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santos, David Lyons, Marvin Saunders
February 21, 2024

Came in last minute & these guys made it happen especially Marvin he was very understanding & made sure we were satisfied More

by Jayballa8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Wertman, Marvin Saunders
February 16, 2024

Really appreciate all the folks at the dealership, especially Marvin our salesman. He was knowledgeable, friendly, and patient as my father-in-law and I each bought cars from him at the same time. T More

by Drew.wiley
Recommend Dealer
Yes
Employees Worked With
Marvin Saunders
February 13, 2024

I was sent a $50 service credit and what do you know the oil change labor charges went up $50 from March to Dec 2023. Not coming back and just bought my last Lincoln from you, this was my second. More

by DRFEVNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maurice
February 07, 2024

Santo provided AWESOME Customer Care. He is professional, polite, knowledgeable and his follow up is excellent! I’m grateful to have him as a Service Advisor. People like him is why More

by johnippo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santo
Feb 07, 2024 -

Lincoln of Coconut Creek responded

John, Thanks for sharing about your experience with Lincoln of Coconut Creek. Santo and our team appreciate your business and hope to see you again soon! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

February 05, 2024

They were very professional. They listen to our problem and fix it. They fix it right the first time. Also provided advice how to fix other problems with the car More

by Magrisso
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 05, 2024 -

Lincoln of Coconut Creek responded

Thank you for choosing Lincoln of Coconut Creek. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

February 04, 2024

My oil change light came on after it was serviced with an oil change. Which was an inconvenience and scary situation for me. I texted Fernando, and he told me that it was the Recall(which I originally brough More

by dwells
Recommend Dealer
Yes
Employees Worked With
Fernando
Feb 04, 2024 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with Fernando and our team. We're glad to hear we delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

February 04, 2024

Insanely expensive oil change and tire replacement. Over $600. I felt scammed to be honest. I will never return to this location. Service guy was nice though. At these prices you could offer a muc More

by jennijimenez78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Feb 07, 2024 -

Lincoln of Coconut Creek responded

Jenni, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

February 04, 2024

My experience with my Lincoln purchase was top notch. I found the car that I wanted and the transaction was very fair and competitive. I want thank salesman Colin Byrne for his help and Sales Manager C More

by PETEANSELMO76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Byrne (Sales), Gary Wertman (finance), Carlos Santos
Feb 04, 2024 -

Lincoln of Coconut Creek responded

Pete, Thank you so much for choosing Lincoln of Coconut Creek! Please let Carlos, Colin, and Gary know if we can be of any more assistance! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

February 03, 2024

The staff was helpfull and cordial. Well informed of the options available to me that day. More

by JHNREMODELING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Feb 04, 2024 -

Lincoln of Coconut Creek responded

Thank you for your business and this review. We're happy to hear Fernando and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

2
...