Lincoln of Englewood
Englewood, NJ
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143 Reviews of Lincoln of Englewood
This is round 2: Ends well! Last year, I bought 2021 Aviator from Lincoln of Englewood. In less than a month, it malfunctioned. It was an awful experience having to deal with F Last year, I bought 2021 Aviator from Lincoln of Englewood. In less than a month, it malfunctioned. It was an awful experience having to deal with Ford Corporate Office. I returned to Lincoln of Englewood, asking to speak to the head of the company. Long story short, Matthew Haiken listened to my experience and he took control of the situation. They bought back the car and I got on a temporary lease. They ordered me. 2022 Aviator. Matthew kept his promise, every word of it. We finally got our Aviator back this month. Although the initial situation was uncomfortable and unpleasant, it was the sincerity and altruism that Matthew showed us to correct our situation and experience that made a significant impact. Trustworthiness is a high value for us. Lincoln of Englewood showed us that. Most importantly, we adore Eric Escoto-Sanchez who kept us informed. He will work hard to get you the best package. His performance is a 10/10. More
Disappointed The worst service anyone can have. I brought a Lincoln Navigator and I paid in full and it’s been 2 months and still I haven’t received my registration. Every time I call them they say I brought a Lincoln Navigator and I paid in full and it’s been 2 months and still I haven’t received my registration. Every time I call them they says “let me call you back” and I never received any calls. I spent 120k on this car and I can’t even drive this car now since they didn’t provide me any registration. I guess if you buy car from here it has to be for show only, you can’t drive. More
I stopped by at 330pm on February 18th to inquire about getting a same day oil change or if not, setting up an appointment for one. I was told they are a union shop and the guys go home in under 1 hour. getting a same day oil change or if not, setting up an appointment for one. I was told they are a union shop and the guys go home in under 1 hour. Service is open till 6pm. The next appointment wouldn't be for 3 to 4 weeks, even though I was also told that they can't make the appointment and the best they can do is take down my name and phone number and have the receptionist call me on Monday? Are you kidding me? They said I could try making the appointment online, but they don't think that the website is working. What a joke. I won't ever be returning here for service. I can't even make an appointment. More
Great experience getting service done on my car. I worked with Claus and he was very thorough and nice. Answered all questions. Car was ready in only a few hours. with Claus and he was very thorough and nice. Answered all questions. Car was ready in only a few hours. More