Lincoln of Wayne
Wayne, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Ford Flex Fixed As always I received first class service from Lincoln of Wayne. They have a very knowledgeable team and have always been able to solve any issues that As always I received first class service from Lincoln of Wayne. They have a very knowledgeable team and have always been able to solve any issues that I have More
Excellent Car was what I want color and type it was ready when I got there. Excellent service but too much paper not dealers fault, government fault. Very go Car was what I want color and type it was ready when I got there. Excellent service but too much paper not dealers fault, government fault. Very good service on all fronts . More
Repair Great service fast and very personal.Prepared all services before i arrived. Called when service was completed.Loaner car was ready when i arrived. My Great service fast and very personal.Prepared all services before i arrived. Called when service was completed.Loaner car was ready when i arrived. My car was washed, interior cleaned. More
Excellent dealership! Wonderful service and follow up. We LOVE our Lincoln! Purchasing our vehicle was easy and straightforward. Good information and knowledgeable staff. Would buy from this dealership again LOVE our Lincoln! Purchasing our vehicle was easy and straightforward. Good information and knowledgeable staff. Would buy from this dealership again. More
The service was done right and I'm glad I went to this dealer. Also the renting options are amazing. I will really recommend this dealer for service. dealer. Also the renting options are amazing. I will really recommend this dealer for service. More
Extremely user friendly dealership who values my time and my business. Sales and service are top notch and the staff has always paid attention to even the smallest details. my business. Sales and service are top notch and the staff has always paid attention to even the smallest details. More
New MKZ When my husband and I were looking for a new car the Lincoln MKZ had just been remodeled. We went to Wayne Lincoln and spoke to Nicole Tomko. We were When my husband and I were looking for a new car the Lincoln MKZ had just been remodeled. We went to Wayne Lincoln and spoke to Nicole Tomko. We were allowed to take a new MKZ overnight and what we experienced was wonderful. The comfort, luxury, and power the car has, not to mention the technology was in line with the Mercedes Benz E350 which had been my husband's go to car for 13 years. The MKZ for the money is as good, if not better than the E350. If you choose this car please ask for Nicole. This lady makes the difficult process of leasing a car easy and enjoyable. Wayne Lincoln is lucky to have her. More
New lease I spoke with Tim one of the sales associates 2 weeks prior about my lease ending and was looking to get into a new lease for another mkz. I looked up I spoke with Tim one of the sales associates 2 weeks prior about my lease ending and was looking to get into a new lease for another mkz. I looked up on the web site and saw a reserve 2 in blue. He gave me some estimated numbers for another lease. I said I wanted to get something completed that week since I was over my miles. I ended up going to the dealer that following Week When I went to the dealer he wasn’t scheduled until 1. I ended up coming back since I knew he had all of my information for what I wanted in my new car and I dealt with him for my prior lease. When I showed up he said let me pull the car up so you can look it over to see if it has everything you wanted. He drives up in a black reserve 1 I said to him this is not the car we spoke about and why would I want a new car with less options. He said this was the car he ran the nuners on. I explained and showed him the car I was talking about on my phone and showed him prior communications. He said well that car isn’t here anymore. Well then just say the car was sold. I ended up leaving the dealershiip frustarated with the outcome. No efforts were made to say we can try and find you the car you want. 26 minutes later I get an email saying he will let me know when knew lease programs will come out. Useless. I ended up going to another dealer. Got a car I wanted with a sticker price of 5k more and a better payment. Want to thank Tim for the screw up so I could get a better deal in my favor from another dealer More
Lincoln of Wayne, NJ I called two weeks prior to my appt day to make sure I get the same car that I have as a loaner. When I entered the service center, a customer was com I called two weeks prior to my appt day to make sure I get the same car that I have as a loaner. When I entered the service center, a customer was complaining about the service. Then I heard the secretary over the phone apologizing for the “confusion” about another service. They didn’t take the time in two weeks to go over my car warranty. As a result, they were trying to charge me more for the copayment. To make the story short, I couldn’t leave the car at the center because they didn’t get the time to reserve the car I needed, even knowing that I called two weeks prior to the appt. I asked for the manager but he said to me that there’s nothing he was able to do. Completely unacceptable...! I went to that dealer to look for solutions; not to waste my time hearing apologies. Horrible service...! More
Not the nicest people I have ever met I have decided not to use Lincoln of Wayne fany longer for service on the vehicle I bought there. Nothing terrible ever happened, but I have gotten t I have decided not to use Lincoln of Wayne fany longer for service on the vehicle I bought there. Nothing terrible ever happened, but I have gotten tired of the way the service people treated me. I guess they already have all the customers they want. More



