Lincoln of Wayne

Unethical Practices PLEASE READ BEFORE PURCHASING FROM THIS DEALERSHIP. This is a real and truthful review. I purchased a certified 2015 Lincoln lease return for ove PLEASE READ BEFORE PURCHASING FROM THIS DEALERSHIP. This is a real and truthful review. I purchased a certified 2015 Lincoln lease return for over $20,000. The sales rep was Tim Cirule. Lincoln of Wayne advertised and supplied me with a CARFAX one owner, NO accidents. After purchasing the vehicle, it turns out that the vehicle was in a collision. I found out accidentally after someone recommended that I run an AUTO CHECK report after having a similar issue with the CarFax provided. And surprise!!... the Auto Check report clearly shows the car was in a collision one month before being returned to this dealership. So, the car was leased directly thru Lincoln of Wayne, serviced thru them, returned to them, certified through them, has a body shop on site, yet claims it knows nothing about the accident and washed their hands of it. The report shows the vehicle was serviced by them a week before the accident, and returned to them for sale two weeks after yet they know nothing. Unfortunately, I now have to spend the dollars to hire a private investigator and lawyer to investigate potential fraud A few things to consider... 1) DO NOT accept a CARFAX supplied by this dealership before purchasing a used vehicle. Run your own Auto Check report. 2) Find a dealership that supports its customers, is interested AFTER the sale is made, and does what is needed to make things right. I have dealt with many dealerships through my lifetime and without doubt this one has the worst 'after sale' customer support ever. A good dealership would understand why I am upset (I just lost thousands in value and will have a hard time selling), and maybe work to get some answers instead of brushing me off. There are many options as far as dealerships to find your Lincoln... do your homework. Feel free to contact me direct if you would like proof showing the CarFax supplied, the Auto Check report for comparison and would like to listen to the message the dealership left before making a choice to buy a vehicle here. More

Used Honda Bought a used Car from them. Cant speak highly enough of Tim and his team. I was in New York so Tim Face-timed me to show me closeups of the car insi Bought a used Car from them. Cant speak highly enough of Tim and his team. I was in New York so Tim Face-timed me to show me closeups of the car inside and out. Tim and his team were all very professional and sold me a GREAT CAR at a Great Price. Thank you More

Used Lincoln purchased Was treated like I was buying a top level new Lincoln while I was actually purchasing a certified used entry level 3 year old Lincoln. Patient, helpfu Was treated like I was buying a top level new Lincoln while I was actually purchasing a certified used entry level 3 year old Lincoln. Patient, helpful, friendly with no pressure, no games and no hassle. Was not looking forward to car shopping and purchasing but it turned out to be a true pleasure based on Ferdinand Edwards help. I would highly recommend him and the dealership to anyone who wants a honest and positive experience! More

Bought a used Lincoln for son This dealership is not only family owned...but they really take care of you and welcome you in. Everyone here truly wants to help you with your needs. This dealership is not only family owned...but they really take care of you and welcome you in. Everyone here truly wants to help you with your needs. From Wilton our salesman to Joe in the Finance Dept, they make the entire process easy and seamless. The owner of this dealership is top notch. This dealership makes you feel good owning a Lincoln from them. I've leased cars from other dealerships for over 30 years...never had service like this. Exceptional. A+ rating by me. I truly thank them for everything and absolutely plan on staying with them for all our vehicle needs. More

Used car purchase Chuck S. Did an outstanding job. He took time to explain all the options and answer any other questions I had. The staff made me feel special. I ho Chuck S. Did an outstanding job. He took time to explain all the options and answer any other questions I had. The staff made me feel special. I hope Mr. Spina reads this. More

Bought Lincoln MKZ 2008 for my son This is the best dealership I've ever been in. The salespeople are incredible and the service department is even better. This dealership stands behind This is the best dealership I've ever been in. The salespeople are incredible and the service department is even better. This dealership stands behind the new and USED cars they sell. My husband and I have leased vehicles for over 25 years. This is our first used car purchase for our 17 year old son. We had a problem after our 90 days were up. They stood behind this vehicle and are repairing at no charge. My husband and I know where will be leading our next cars from. Their leasing deals are amazing too! Thank you Lincoln of Wayne!! More

Ariel at Lincoln of Wayne is Excellent Ariel at Lincoln of Wayne was incredibly attentive to our wants and needs from the moment we walked into the dealership to the time we picked up our M Ariel at Lincoln of Wayne was incredibly attentive to our wants and needs from the moment we walked into the dealership to the time we picked up our MKC. In addition, Ariel was just as attentive when we had follow up questions and ordered certain accessories after we picked up the vehicle. Ariel is a true professional who is attentive and trustworthy. Go see Ariel at Lincoln of Wayne if you are in the market for a Lincoln vehicle. More