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Lincoln of Wayne
Wayne, NJ
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 311 reviews
October 25, 2014
Excellent! My overall experience at this dealer was great. The sales staff was very knowledgeable and helpful. I was greeted as soon as I walked in the door and My overall experience at this dealer was great. The sales staff was very knowledgeable and helpful. I was greeted as soon as I walked in the door and was immediately shown the car I was interested in. I would recommend this dealer. More
by mlodato1
Employees Worked With
Chuck Schoenfeld
August 03, 2014
Repairs I'm an older man who's been coming here for years. I heard Cindy laughing that they charge seniors for unnecessary repairs. I am disgusted. I'm an older man who's been coming here for years. I heard Cindy laughing that they charge seniors for unnecessary repairs. I am disgusted. More
by Joe124
Employees Worked With
Cindy
March 31, 2014
Loss of trust Brought in vehicle for fuel pump recieved vehicle back with with compressor problems. Brought back to dealer to fix swaybar links and address compress Brought in vehicle for fuel pump recieved vehicle back with with compressor problems. Brought back to dealer to fix swaybar links and address compressor issues. Suspenssion was up and compressor was working. Received vehicle back with compressor not working and rear suspension low to ground. I spoke to service rep he said it cost $2300.00 and he didn't want to hear my complaint. Too many coincidences I just wanted an answer. Rep didn't want to hear it. I have been a loyal customer for 11 yrs and now I question the integrity of this dealership does anybody have similar problems with this dealership. Now I have a vehicle I can't use and being forced to pay for repairs that is questionable. More
by carlitolpz
Employees Worked With
Nick
January 14, 2014
I had the best experience this dealer is the best they treat you nice.i went for oil change and their service was great..Their employers were so nice..lincoln of wayne is better than other dealers ..I hig treat you nice.i went for oil change and their service was great..Their employers were so nice..lincoln of wayne is better than other dealers ..I highly recommend lincoln of wayne..++++++ More
by Ney
Employees Worked With
char and others
November 16, 2013
Carmine was fantastic he accommodated me and addressed all of my concerns regarding the MKZ. The entire visit was pressure and stress free. Michelle C all of my concerns regarding the MKZ. The entire visit was pressure and stress free. Michelle C More
by Michelle's Lincoln
Employees Worked With
Carmine
September 26, 2013
As I was driving home from work, my tire pressure light came on and I stopped at Lincoln of Wayne. I was immediately greeted by Scott from Sales and he escorted me into service where I had my tire fixed. I came on and I stopped at Lincoln of Wayne. I was immediately greeted by Scott from Sales and he escorted me into service where I had my tire fixed. It was convenient, they were friendly, and they even washed my car. I have recommended Lincoln of Wayne to my family and friends. I will be going back soon for an oil change. More
by Nikkinak
Employees Worked With
Scott
September 21, 2013
Sloppy reception; long wait for service; unable to provide payments details until finance free at 4pm - this was 10am! Computer system slow. Wait at start because staff were in a meeting at 9.15. Why provide payments details until finance free at 4pm - this was 10am! Computer system slow. Wait at start because staff were in a meeting at 9.15. Why not have meetings out of office hours rather than keep customers waiting? More
by Rhowells
Employees Worked With
Tim
May 29, 2013
I brought my new MKT in for its first service, the experience was outstanding and weeded my expectations. I was greeted within the first 2 minutes by a friendly and knowledgable service representative experience was outstanding and weeded my expectations. I was greeted within the first 2 minutes by a friendly and knowledgable service representative who ask me some qualifying questions concerning my visit and then escorted me onto a service advisor who was also courteous and helpful. I was in a loaner car within no time and when I returned to pick up my car it was clean! I was also impressed with the emails keeping me abreast of the progress of my service. I LOVE my MKT....one of the most amazing cars I have ever known. It was Peter, jr that recommended that model for me and helped with all my questions, they have a greAt team there with Scott, Nicole, Robin and the entire sales and service team. More
by Jsmurano
Employees Worked With
Peter Spina, jr.
April 13, 2013
Excellent experience! Everyone was helpful, courteous, and friendly. Work was done efficiently. I was very happy with the service, the car wash, and the relatively short wait. and friendly. Work was done efficiently. I was very happy with the service, the car wash, and the relatively short wait. More
by Cdb12
Employees Worked With
Cindy
April 06, 2013
I was in the dealership for service and was greeted by Wilton, I had an MKZ test drive promotion for him to fill out and he helped me even though I wasn't ready to buy. My current Lincoln MKZ is only 2 ye Wilton, I had an MKZ test drive promotion for him to fill out and he helped me even though I wasn't ready to buy. My current Lincoln MKZ is only 2 years old but when I am ready to buy I will be back. The service was as usual excellent. More
by malcolmd
Employees Worked With
Wilton Estrella
