Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lindsay Cadillac of Alexandria
Alexandria, VA
468 Reviews
As if the large selection and low prices were not enough! Other important considerations in car buying: Positive ratings and low finance rates all conveniently located inside the Beltway. We are easy to reach from the I-95 Corridor and over the Woodrow Wilson bridge. We serve customers from Fort Washington, MD throughout Alexandria, Annandale, Woodbridge, Arlington, McLean, and Tysons Corner. Come find out why so many of your friends and neighbors, Love It At Lindsay.
Need your vehicle serviced? Let us pick up and deliver to your home or office. Want to buy at home? No problem. We offer off-site test drives and purchases. Prefer to visit us? Lindsay Cadillac has a beautiful, clean, showroom with exceptional detail and care put into your entire experience. Rest assured knowing that your car will be handled with care; sanitized and serviced by expert, Master Certified employees and assistants.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 468 reviews
June 03, 2022
Donna continues to be thoroughly professional, helpful, and courteous. Thanks again for the outstanding timeliness and service. and courteous. Thanks again for the outstanding timeliness and service. More
by it/it
Employees Worked With
Helpful June 01, 2022
The service department needs to improve and pay attention to the customer request in regards to when you need your car picked up and returning your call when you leave a message for adviser. (Michelle Perez) to the customer request in regards to when you need your car picked up and returning your call when you leave a message for adviser. (Michelle Perez) More
by R Pitts
May 31, 2022
Craig was amazing kept me up to date on the process with my vehicle. Johnathan was awesome too very accommodating. my vehicle. Johnathan was awesome too very accommodating. More
by dctwinz
Employees Worked With
May 31, 2022
Excellent service As always. Thank you. Never disappointed with the advise and service. Great mechanics. Thank you. Never disappointed with the advise and service. Great mechanics. More
by danielassefa
May 05, 2022
took care of my problem… all good, professional staff…. will recommend as usual.. nice facilities.. will recommend as usual.. nice facilities.. More
by litogut
Employees Worked With
April 22, 2022
Professional, Prompt and Friendly my last service appointment was easy and timely. I recommend their quality to anyone seeking a new or used Cadillac. appointment was easy and timely. I recommend their quality to anyone seeking a new or used Cadillac. More
by DHeffernan
Employees Worked With
April 18, 2022
Lindsey body shop/collision center is excellent, work was done as promised and the quality was extremely good. Lindsey automotive service center has been just adequate at best. Today's oil change and state i done as promised and the quality was extremely good. Lindsey automotive service center has been just adequate at best. Today's oil change and state inspection took three hours, which is unacceptable. A part it was ordered a year ago which was broken by a service technician was still not in, so they had to take one from another vehicle but at least I don't have to return to get that put on. More
by cswan
Employees Worked With
Do not know the name of the service technician
April 13, 2022
If zero stars were possible that is what this rating would be. We have never experienced such poor service both from the service department and sales department. We have owned a Cadillac for 3 years and would be. We have never experienced such poor service both from the service department and sales department. We have owned a Cadillac for 3 years and routinely used Lindsay for service prior to the pandemic. Last week we took our car in for service and to check a few maintenance concerns and were ghosted for the remainder of the week. No returned calls, no updates, no notification that they would be keeping the car over the weekend. Today, our car is finally ready, and not only did I have to wait 45 minutes for a returned phone call to book a Lyft so that I can come get the car, but then when I called back concerned about the ride not showing up for 30 minutes (which is a very long time for a Lyft) I was treated like I was an idiot and like it wasn’t their problem - directly from the Sales Director himself. I expressed my disappointment with the experience and said I didn’t think we would be coming back and he said “okay no problem” so clearly they do not care about their customers experiences. Don’t waste your time, there are too many other dealerships nearby to deal with this sort of treatment. More
by Stephen.Cheyenne
Employees Worked With
April 05, 2022
Service advisor excellent professionalism great mechanics can trust my vehicle will be fixed correctly outstanding service can trust my vehicle will be fixed correctly outstanding service More
by Eapeebles
Employees Worked With
