Lindsay Cadillac of Alexandria

My family has purchased many Cadillacs at Lindsay and it is always a very pleasant experience. The sales staff is very knowledgeable and very easy to work with. Jasper Fazio sold me my most recent Cadillac and she was a joy to work with.

We were initially told by Scott Hamlin that he would hold the car keys until we were able to come back and test drive the vehicle because it was so late when we arrived. We had a scheduled appointment and when we arrived we were told another buyer came in 15 minutes before us to purchase the vehicle. They kept flipping back and forth telling us the car was sold then not sold then sold and finally not sold. The three employees who we worked with gave us three different reasons for why the deal with the other customer didn't go through. Once we were able to do a comprehensive review of the vehicle, we determined that the driver's side mirror and the rear passenger window didn't work. We were willing to fix the window ourselves, however, we requested that the dealership fix the mirror because of safety concerns. They weren't willing to work with us to fix the mirror. Leigh Voglezon told us that it would cost the dealer more to repair it by their own service department than it would a customer off the street. The salesman Scott Hamlin was the most respectful of the three employees. The two management staff members, Leigh Voglezon and Chris Eader were very disrespectful and the epitome of a used car salesperson. I strongly recommend against buying a vehicle from this dealership; huge disappointment.

My wife and I went in to look at a 2015 SRX and Jay Emejuru took great care of us. We purchased the vehicle that evening and he made sure everything was right before we left the lot. Jay knows the cars backwards and forwards - seek him out if you are in the market for a vehicle. Also, his customer service didn’t end when we left the dealership. We left some things in our trade in that he FedEx’d to us the next day.

I would like to thank Mickey for working with me and Lizzy in Finance who took great care of me in getting my deal done quickly before taking off for the Caps home opener. Much appreciated!

Had a great buying experience with Lindsay Cadillac. Jay was knowledgeable and very helpful with the details of my XTS purchase. He has followed up to check on how I'm becoming acclimated to my new car--much appreciated!

I appreciate the kindness of Jasper Fazio. Also Jim the manager was great. I believe they gave me a good deal. I like to thank Tim Robinson as well. My only concern was finance department. I realize everyone was doing their joh. Yes I would recommend othrrs. And fact I've already spoke to two of my members

The people in the finance office and even the sale representatives only want to make a deal. The service was poor and they run your credit illegally.

Great team, I enjoyed the experience every time. Jasper was very knowledgeable and explained the nuances very well. Made the buying experience trouble free. Very good products.

First I would like to say that every person at Lindsay Cadillac was customer service oriented from the time we walk onto the lot. Our sales representative Jasper had already pulled the vehicle out and taken the time to actually learn some of the intricacies of how it operates so when we asked questions she was aware of how things functioned, I thought this was a nice touch since it was a used Range Rover and not the Cadillac’s they sale daily. My buying experience was just as impressive no long drawn out negotiations agreed price in less than 30 minutes, It took longer to prepare the necessary paperwork. The bottom line is that Lindsay Cadillac provided the best customer buying experience I’ve had when purchasing a vehicle.

Just a few words to commend Nick Hupp, Service Consultant. When my car failed inspection in Maryland, Nick gave me a loaner, but my car was repaired the same day from a leaking shock. Nick had someone to bring my car around for pick up, but it was dirty with bird poop. He had it washed right away, but some poop was still visible. Nick went and got some wet paper towels and wiped away the problem. He was very efficient, friendly, courteous and quite knowledgeable about the whole process of getting my car serviced. I would definitely love to work with him again.