Lindsay Chevrolet

My husband and I experienced excellent service at Lindsay Chevrolet of Woodbridge. First of all, the welcome when we arrived made us feel so much at home. The courtesy here rivals only the courtesy I have ex Chevrolet of Woodbridge. First of all, the welcome when we arrived made us feel so much at home. The courtesy here rivals only the courtesy I have experienced when shopping in Japan (the "irrashaimase" welcome). Then meet Daniel Mattison and I assure you, you will drive away with the car of your dreams! He is extremely professional, totally friendly and well-versed. He will openly explain all about the vehicle of your interest with much ease. You might even forget and think you are having a conversation with an old friend. A look at his desk which is loaded with excellence awards explains it all. Long story short, while my husband drove in the car we had come in, I drove away with my newly acquired beautiful Chevy Volt 2017 and I just love it. I highly recommend this dealer and if I could give more than 5 stars, they deserve it. More

If I could give a lower review I would. I have bought several cars from different dealers over the years and this may have been the worst experience I have ever had. We went in to look at 2017 Equinox a several cars from different dealers over the years and this may have been the worst experience I have ever had. We went in to look at 2017 Equinox and we had an appointment and the salesman we were supposed to meet with was with another customer and we were handed off to another salesperson. We may it abundantly clear when we came we had a budget and we needed to stay within it. So we took the vehicle out for a test ride and we liked it. So we decided to go through with the sale. Up until this point everything seemed fine. Then they took our information and came back with numbers that were over a hundred dollars a month outside of the budget we gave them. That's when the dance begun. Back and forth and they came back still $50 over our high end limit. Again we said that was out of our budget and they asked us to wait a minute. Did I mention they only wanted to give us $100 for our trade in for 2007 car when I traded another car a 2003 and got $500 6 months earlier. The 2003 was in far worse shape and mileage. Back to the main story. At this point my wife left and went outside to call our kids since we already been there 3 hours. When they came back again over budget I said thank you but no thank you and can I have my car keys back and tell me where our $100 trade in was. I was asked what it would take to get us to buy the car and again I reiterated our budget. The salesman left and I assumed was to get my keys but he sent the finance guy to speak with me. All of a sudden they found $400 extra for my trade and they were able to get the payment to my top end budget. We liked the vehicle so we reluctantly agreed. Then we spend another two hours waiting. Now comes the really great part. When we were finally ready to leave the dealership in the Equinox they did not show us how any of the new features worked. As we were driving home we noticed they never showed us the CarFax for the vehicle. Now I should have remembered to ask but I forgot. Then we realized they did not put the updated warranty information in the envelope since it was a certified pre-owned vehicle the warranties get extended. Nothing on that anywhere in our paperwork. Then we noticed the owner's manual packet they gave us was for the wrong vehicle. At this point I was ready to turn around but we discussed that we could call and get the information and manual we needed easily. So after numerous emails and calls that went unreturned. We realized we were never going to get the information. You would think that was the end of the story but its not. Since we did not get the CarFax we did not know the vehicle was a leased vehicle before. Why is this important you ask? Well, a leased vehicle will not allow you to connect to mychevy app which allows for navigation and music in the infotainment system. So, we now have a vehicle with basically no navigation and the only way to stream our music is to attach via bluetooth. We called another dealer and they said we should have been told and the only way to fix the problem would be to replace the radio. That's $2000. Again, the other dealer told us that we should have been told and it was not right. So, I am not dumping another $2000 to fix this. I doubt the dealer we bought this from will take care of it nor do I trust them to do so. So, Lindsay Chevrolet of Woodbridge should be avoided at all cost. More

I went in with exactly what I wanted in mind. I saw a car on TrueCar and the price was truly great. The service was great. I never felt pressured into making a decision which is huge for me and Terrence made on TrueCar and the price was truly great. The service was great. I never felt pressured into making a decision which is huge for me and Terrence made my first time buying experience much, much easier than I expected it could be. More

Excellent experience and customer service. Ali was thorough, knowledgeable, professional, and friendly from the beginning when we talked by phone to the completion of the sale!! He took time to make s thorough, knowledgeable, professional, and friendly from the beginning when we talked by phone to the completion of the sale!! He took time to make sure I understood and had working understanding of the vehicle. Highly recommend!!! More

Gabriel,Thank you for the excellent service you provided Gabriel, Thank you for the excellent service you provided while selling me my new car last month. Your customer service started with a pre-visit call Gabriel, Thank you for the excellent service you provided while selling me my new car last month. Your customer service started with a pre-visit call with you answering all of my questions honestly, and making the car buying process not as painful as it otherwise could have been. I never thought I would buy a car in the middle of a pandemic. The dealership provided quick service and sanitized waiting areas. After buying my car, you continued your personable service with follow up calls to make sure that I was happy with my purchase and to thank me. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Lindsay Chevrolet, and telling them to ask for Gabriel. Thanks again Quiana More

I had a terrible experience with Lindsey Chevrolet. I was going back and forth in negotiations on a truck and finally sales manager agreed to selling the truck to me on a 84 month , no payments for 4 months going back and forth in negotiations on a truck and finally sales manager agreed to selling the truck to me on a 84 month , no payments for 4 months at 585 a month. Go to financing and they tell me 84 months through Apple Federal Credit Union at 3.44apr. I was in shock then I was told that I did not qualify for the GM deal. After acknowledging that they screwed up and agreeing to a lower gap rate I agreed to a biweekly payment plan. A few weeks later I receive the payment plan from Apple Credit Union and the payment is a monthly payment that i did not agree to. I will be taking this experience straight to the top. More

Thank you Ed Smith for selling me the car of my dream! Ed was very knowledgeable on the car that he sold to me! Helped me with getting everything together to make it possible! Answered all my questions to he was very knowledgeable on the car that he sold to me! Helped me with getting everything together to make it possible! Answered all my questions to helping me put my new mats in! Thanks again Ed! More

This place is terrible! A salesperson, over the phone, assured me I could get the advertised internet price for a truck. Once I drove an hour and a half to get there, test drove the truck I finally was ab assured me I could get the advertised internet price for a truck. Once I drove an hour and a half to get there, test drove the truck I finally was able to see the real number. $5,000 was added to the internet price because I did not qualify for these so called incentives. I don’t think anyone possibly can. IT’S A SCAM! More

rude and disrespectful I attempted to buy a car for my daughter. The Finance Manager Hamza Aziz was very rude and disrespectful. I will never buy the car for my daughter or I attempted to buy a car for my daughter. The Finance Manager Hamza Aziz was very rude and disrespectful. I will never buy the car for my daughter or any future cars from this dealer. More

Excellent Experience The sales team I worked with at Lindsay was exceptional. Vincent and his trainee TJ were wonderful to deal with. I appreciate there desire and patienc The sales team I worked with at Lindsay was exceptional. Vincent and his trainee TJ were wonderful to deal with. I appreciate there desire and patience working with me throughout the entire buying process. their professionalism and knowledge of the Chevy product was excellent. The entire buying experience was 5 star. More