Lindsay Chrysler Dodge Jeep Ram

Bought 2 2018 ram trucks It was simple and fast.. I was able to get approved for 2 2018 ram 1500 and the process was fast and they explained everything.. it was great and a qu It was simple and fast.. I was able to get approved for 2 2018 ram 1500 and the process was fast and they explained everything.. it was great and a quick experience. More

The Way I Was Treated Was Appalling In my opinion, Bahram Shakeri should be fired. So here's the deal. I purchased a Jeep there on 5/5/18. The price was great and my sales associate In my opinion, Bahram Shakeri should be fired. So here's the deal. I purchased a Jeep there on 5/5/18. The price was great and my sales associate Jennifer Bryce was also great. They took very good care of me. Upon arriving, Jennifer had mentioned that the low pressure gage light had been on earlier that day. She assured me she had her shop guys put in on the lift and check for nails. They didn't find anything, so they summed it up to the changing weather patter making the tire pressure fluctuate. This seemed reasonable to me. I felt comfortable. They put air in the tire and sent me home with the car (3+ hours away). The next morning, I turned the car on and the light was back on. My dad checked the pressure and it was low again. The weather was no different than the day before. So he put more air in it so that I could make it to Charlottesville (where I go to school) and told me that he suspected a leak and that if the light came on again to go get it checked out at the Charlottesville Jeep dealership. Low and behold, the light came on again when I was on my way to Charlottesville, so I took it to the Jeep dealership here. They found a hole in the tire, but couldn't patch it because it was too close to the outer wall. So I needed a new tire... on a CPO car that I had just bought 4 days prior... Although Lindsay looked for nails, they didn't do a soapy water test on the tire. The light was on while the car was on their lot, so the leak was also there on their lot. i.e. They should pay for the new tire because they never should have sold it with that tire on the in the first place. This was when I called and talked to CUSTOMER SERVICE MANAGER BAHRAM SHAKERI. I explained to him the situation. In the rudest attitude I've ever experienced, he told me that I probably ran over something, that his guys checked it out and didn't find anything, that if I wanted help, then I'd have to come up to the dealership in Manassas. I told him I would not drive 2+ hours from Charlottesville to Manassas on a faulty tire, that it could literally blow or go flat at any moment, potentially endangering me and the other drivers on the road. He responded, "Well you drove from Manassas to Roanoke, and then from Roanoke to Charlottesville, and you were fine... weren't you...?" I laughed at him for this insanely absurd comment. Because, no, I wasn't fine. Within 3 days, I had to put more air in the tire twice. And the only reason I drove it from Manassas to Roanoke, and then from Roanoke to Charlottesville, is because YOUR dealership told me the tire was okay. Well it wasn't. I told Mr. Shakeri that driving that far on a faulty tire was out of the question. And he said that me getting a new tire in Charlottesville and then Lindsay reimbursing me without his shop seeing the damage was out of the question. So I asked what I needed for when I came up there. He told me, a letter signed from the technician explaining the problem and what he did, my receipt, and the faulty tire so that his shop guys could investigate. I asked in clarification that he needed all these things and for me to be in his dealership just to tell me something that this Jeep dealership already knew. He said yes. So then I asked him, so if I do all this, you can guarantee me this will get taken care of when I get there. He told me he couldn't guarantee anything, which made me irate, considering all he was going to make me do. I told him to put a note in my file and said goodbye. After I had calmed down, I called again and got Phil. I explained everything to Phil, again, and he took care of everything just like that. They're sending me a check. Super happy with Phil. But whoever reads these, you need to listen to the conversation I had with Bahram Shakeri, and report it to a general manager, because it honestly needs to be heard, and someone needs to review it with him. This treatment was completely unacceptable, especially when I'm trying to correct a mistake that was made by your dealership. And if you notice, MANY of the 1 star reviews has his name attached to it. Probably not a coincidence. The tire was $165 and some change by the way. Literally NOTHING to this dealership, as well as NOTHING compared to how much I gave them for the car, and NOTHING compared to the problem he was making it. Completely unacceptable. My mom was in the market for a new Jeep, and I'd love to recommend this place because initially I had a very positive experience. But if Bahram Shakeri is still working there at that point, I can promise you we will take our business elsewhere. More

Positive Sales Experience We were looking for a low mileage Pacifica Touring L van. Lindsay Chrysler's website provided several at a very competitive cost. After driving the 10 We were looking for a low mileage Pacifica Touring L van. Lindsay Chrysler's website provided several at a very competitive cost. After driving the 100+ miles, the selections were no longer available. Instead of "bait & switch", they offered alternatives at the same price as those that were no longer available. Thank you for backing your sales commitment to an out-of-town customer. More

Courteous and capable We came in at 8:00 p.m. on a Friday night. We found a vehicle to purchase. We took a while to make up our minds and it was at least 9 p.m. by the time We came in at 8:00 p.m. on a Friday night. We found a vehicle to purchase. We took a while to make up our minds and it was at least 9 p.m. by the time we committed. Everyone stayed late to complete the purchase and were all very courteous. More

Car Buying Experience Jimmy Byrd was excellent to work with. Very friendly and knowledgeable.This is the third vehicle we have purchased here. We always come back.Excellent Jimmy Byrd was excellent to work with. Very friendly and knowledgeable.This is the third vehicle we have purchased here. We always come back.Excellent Value. More

Best buying experience Today I went to Lindsay Jeep in Manassas with my daughter and purchased a Jeep Renegade. My salesman was Eric Eberhardt. He was the very thorough, f Today I went to Lindsay Jeep in Manassas with my daughter and purchased a Jeep Renegade. My salesman was Eric Eberhardt. He was the very thorough, friendly and knowledgeable. He listened to our thoughts and desires for the vehicle we were looking for. He steered to the correct one, got us a great trade in value and helped us get a good financing deal. He patiently helped my daughter in showing her the vehicle and setting up her phone and SiriusXM radio. We arrived at 11;30am and were out the door with a new Renegade by 3:30 pm. There was no playing around with numbers. Everything checked out with the info which I received from Eric over the phone. This was much appreciated since we drove 2 hours for our appointment. We were treated honestly and with respect. I highly recommend Eric and Lindsay Jeep if you are considering a purchase. Oh by the way the deal we got was $2000 under the price our local Jeep dealer was offering on exactly the same Renegade. They were going to arrange having this vehicle transferred to them to sell to me. Getting this deal was easily worth the drive as well as seeing my daughter happy and pleased. More

Awesome experience! I had a great experience with Jimmy Byrd. He was very helpful and patient. He truly helps you find what best fits your needs. I would highly recommend I had a great experience with Jimmy Byrd. He was very helpful and patient. He truly helps you find what best fits your needs. I would highly recommend him to friends and family. More

2018 JKU purchase I researched 2018 wrangler unlimited for months. Lindsay had the best on line prices. There was no "Well you didn't qualify for this discount" stuff I researched 2018 wrangler unlimited for months. Lindsay had the best on line prices. There was no "Well you didn't qualify for this discount" stuff. I am 2 hours away and was able to secure a deal before I made the trip. Dealership is very nice and very professional. Overall I had a good experience. More

Fast, professional experience I did some research online and found this place had the best deal. I had a 1215 appointment with Luis; he was there ready and waiting. Did a test driv I did some research online and found this place had the best deal. I had a 1215 appointment with Luis; he was there ready and waiting. Did a test drive, then went back to make the deal. Drove out three hours later with my new truck.I have bought a lot of cars in m y time, this was the best experience. More

Fast and willing to work with you Great people that worked with me and was able to do everything in one day. While i got paperwork done the vehivle was getting nice and cleaned. Great people that worked with me and was able to do everything in one day. While i got paperwork done the vehivle was getting nice and cleaned. More