
Lindsay Chrysler Dodge Jeep Ram
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Ripped off ***This is a service review*** I took my son's car to here for a recall. The recall was related to the transmission control module. Ironically, the c ***This is a service review*** I took my son's car to here for a recall. The recall was related to the transmission control module. Ironically, the car had been "jumpy" with the transmission in stop and go traffic so I reported that as well...thought the two would coincide as anybody else I would think. I dropped the car off in to their fancy drive thru service lane and was greeted by the service representative holding an ipad/tablet of sorts. He and I walked around the vehicle noting any body damage or anything out of sort so there wouldn't be any disputes when I picked up the car. He then typed out his narrative of what I said was wrong as well as the recall notice. He flipped his finger and scrolled the ipad/tablet page to the bottom so that I could sign with my finger. Thought to myself...that was easy and good for them for looking out for themselves. I get a phone call the following day from the same service rep stating that the tech had to jump start the car to get it in to the garage. He further stated it needed a new battery. So he told me 180 bucks for a battery ! I of course was in a position where I couldn't do anything myself as I was at work so I swallowed it and said to replace it. The day goes on and I don't hear a thing. I get a phone call the NEXT day stating that the recall had been performed and the "jumpy" transmission was due to the same part that was under recall (the transmission control module)....pretty important part of the vehicle if you ask me. Luckily it was covered under powertrain warranty. He then proceeded to tell me my final bill was 344 dollars !! Where's the extra cost do you ask? They charge 129 bucks to diagnose problems ! So yes, the part that was recalled, was replaced, and fixed the transmission jump issue as well, was all the same thing ... the transmission control module. Since I reported the problem, they had to "diagnose", and charged me. I was livid ! Remember that ipad/tablet in their fancy service drive thru? Yeah, on the same page that he scrolled down and had me sign with my finger...it states they charge a flat rate of 129 bucks to diagnose....not once did the service rep tell me that when I dropped off the vehicle. I went around and around with him and his manager to no avail. They even tried to tell me that the "bad battery"...which I now question...could have caused the transmission to jump. REALLY ? Bottom line, after such a simple item that was recalled and replaced AND corrected a pre existing condition related to the recall ... and was covered under warranty !!! Cost me over 300 bucks. I will never take any of my cars to this place again and advise you not to as well. If you are forced to...I suggest you get all the facts and fees up front. More
Their internet prices are not what they are selling for They are selling for MSRP not internet prices so if your looking at their website that is not what you will get tell them about internet prices first They are selling for MSRP not internet prices so if your looking at their website that is not what you will get tell them about internet prices first get it in writing I bought a 2017 ram November 12 Beware l told the manager 3 times he kept avoiding to look at the internet prices it is a bait and switch tactic More
Great buying experience Excellent buying experience--no hard sell--very professional team--answered all my questions and the follow up was amazing--I will definitely establis Excellent buying experience--no hard sell--very professional team--answered all my questions and the follow up was amazing--I will definitely establish a long-term relationship with this dealer More
Above and beyond We purchased a 2016 Chrysler 200 , we had I saturn view 08 , didn't think we would be able to trade out of it . Our sale man was Robert Jays , We purchased a 2016 Chrysler 200 , we had I saturn view 08 , didn't think we would be able to trade out of it . Our sale man was Robert Jays , we talked for about 3 days before we even went to the dealer , we had a appointment at 2:00 PM but my husband was late getting off work ..we were 2 hours late .. let me tell you , everybody at the dealership said no problem glad you made it .. Now Robert Jays was with another customer , so he asked the other salesman to help us out till he was finished .. long story short , our sales team was Robert jaye , Parker ( he was so patient with us , and was not pushy . We test drove 3 cars ) Mr. Bryan . And our finance person Victor. .. the whole team was great !!!!!!! More
Chad Lynch was a Excellent Salesperson and very honest. We purchased a 2016 Ram 1500 on October 4 2016. There was some confusion on where the vehicle was when we got there and we too were told by a Manager We purchased a 2016 Ram 1500 on October 4 2016. There was some confusion on where the vehicle was when we got there and we too were told by a Manager it was Sold. I must say they tried their BEST to help us find the perfect truck with more options for same price but we wanted this certain color. The person that bought the truck decided to purchase another vehicle so we were able to get the one we came for. We was very happy with the price but we ended up paying for the freight in the MSRP and also added on extra. I mentioned to the Manager we shouldn't have to pay for the freight and I couldn't argue cause it was still a very good price. Chad Lynch made sure we knew everything about the truck and worked way over his quitting time to help us. He contacted me numerous times to answer my questions days before we arrived He was very honest, kind and very helpful. When the Dealership hired Chad they found a Jewel ! There was another guy I believe his name was Bo he was very helpful in trying to make sure we wasn't missing any rebates that we qualified for. Our Credit score was 869 and still didn't qualify for low interest rate through Chrysler (4.99%)so we didn't get 500.00 rebate for financing under Chrysler. 2.99% interest was what we got through another Bank. Overall we was very satisfied with our experience and everyone was very nice ,helpful and respectful to us and we are enjoying our Ram Truck. I had priced many Dealership before hand and they definetly had the Best prices on the Ram Trucks! I would definetly recommend this Dealership! More
Bait and Switch 10/29/16 Advertised on Autotrader.com (2015 Jeep GC Summit Eco-Diesel). Negotiated deal over phone as dealership was over an hour away. Went to deal 10/29/16 Advertised on Autotrader.com (2015 Jeep GC Summit Eco-Diesel). Negotiated deal over phone as dealership was over an hour away. Went to dealership next day and was told a mistake was made and the pricing was for another vehicle. Dealership did not honor the price quoted and I never saw the vehicle which they claimed had been prepped for the sale. Very shady. Bait and switch tactic wasted my time and energy. More
Felt dirty just viewing cars We went yesterday to see if we would like the Dodge Durango or the Chrysler Pacifica as we are in the market for a new vehicle. We had stopped for lun We went yesterday to see if we would like the Dodge Durango or the Chrysler Pacifica as we are in the market for a new vehicle. We had stopped for lunch since we had been out all morning. We were going to eat in the car and then walk the lot. Literally pulled in, got our lunch out and one of the vultures came right up to our window and asked what we wanted to see! Are you kidding me? So terrible that if I do decided to buy Dodge, I will never consider going here to get it. Ugh! everyone there just felt slimy. And although we stated several times we were at the research phase the guy just kept going at it. Not the case at any of the other ones we visited, they were all helpful and no pressure. More
BAD PEOPLE I visited this dealership on October 22nd 2016 to buy a used Toyota prius v , I agreed the price and I signed and finished all the process including t I visited this dealership on October 22nd 2016 to buy a used Toyota prius v , I agreed the price and I signed and finished all the process including the finance. By the time when I was waiting for to receive the car key,finally they informed me that the car was sold to another customer just a moment ago while I was in the process of the paper work.( I drove one hour to get there and wasted three hours with them because they are very slow). I tried to talk with the head manager to find out the reason, he is very rude and a very disrespectful person, he doesn't have any clue about how to handle a customer and has no ethics. I'm really sorry for that huge dealership managed by that rude and ignorant person . I have saved some of the documents and I'm talking with lawyers to sue the company. Please whoever has a plan to go there to buy a car, don't give your personal information specially social security number unless you are sure the purchase. More
Beyond brand loyalty I found the truck online and was attracted by competitive pricing. My representative was Woodson Saint-Cyr, a bright young professional. I know becaus I found the truck online and was attracted by competitive pricing. My representative was Woodson Saint-Cyr, a bright young professional. I know because I saw that my deal was treated with the same handshake and attention to detail as any other - no matter that I was buying a used Chevy from a Chrysler dealer. Thanks team. More
It was a fun trip from Michigan to Manassas,VA! Terry Fant was an awesome salesperson from the moment we talked to him at 9:45a.m. Saturday. We saw the 2012 Jeep on Auto Trader and our brother stopp Terry Fant was an awesome salesperson from the moment we talked to him at 9:45a.m. Saturday. We saw the 2012 Jeep on Auto Trader and our brother stopped in drove and put down some cash, we rented a car from Lansing, MI, drove on a Saturday at 4:00 in the afternoon to arrive at 12:15p.m. Sunday and drove away at 2:15pm with our dream jeep we had spent 5 months looking for. Terry was a fun great guy to work with and would strongly recommend him. Thank you again Terry, we are having so much fun with our Jeep, we love it!! More