
Lindsay Chrysler Dodge Jeep Ram
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Worst Experience Ever This has been my worst car buying experience ever. I went to trade in my 2014 Dodge Avenger for the new 2015 Dodge Charger. They told me that within 1 This has been my worst car buying experience ever. I went to trade in my 2014 Dodge Avenger for the new 2015 Dodge Charger. They told me that within 10 days I would receive a payoff letter from the trade in and that I would be receiving checks from the cancelled warranties. The guy that helped me in financing called his boss and they said that usually they don't use warranty money as down payment for a new car, but in this case they would to try and get me a better deal with a financing company. $4500 was the amount that I was told I would get back and $3000 was for the down payment and the other $1500 was to be ahead on payments just in case something were to happen. So, I drove off ecstatic thinking everything was going to be taken care of. A few weeks pass by and I hadn't received the payoff letter and I just thought maybe the car company was taking its time getting it to me. Now almost a month since I purchased the new car, I decided to call Lindsay and see what was going on. They kept giving me the run around saying their computers were down and that I had to call back to talk to this person and this person. Finally I was able to get ahold of somebody who took a look into the account for me only to find out they hadn't even sent the payoff check to the car financing company. At this point, the finance company is calling me almost everyday because their records show that I am past due on my car payments, so then they get involved and say that they haven't received anything and that payment needs to be made. At this point, I am really upset because they have now MESSED MY CREDIT up and it has gone down almost 100 points. The guy I spoke with told me that they do not send payoff checks until down payment has been made which was not the deal that was made, so I start yelling at the guy because I am fed up with all of the calls and the bs. Over the next couple of weeks I was repeatedly told that the check has been overnighted, yet every time I call the financing company they say they have not received anything. So I call Lindsay back again and finally have to go up there because things aren't being resolved. At this point, it's almost two months after the purchase of the Charger and the financing company is saying I owe almost $1000 in past due payments on a car that I have not been in possession of for two months. I was told that I would receive close to $4500 back from the cancelled warranties on the trade in, but when I receive all three checks back they only equal about $2500 which isn't even enough for the $3000 agreed upon down payment on the car. Because they decided to wait to send the payoff on the car, the warranties could not be cancelled and therefore the checks were less and less each day they didn't pay it off which is why after two months and countless lies I only received back $2500 instead of $4500 like he said. They took their time paying off the trade in, but they were on top of calling me every single week about getting their money which to this day they have not received because of all the bs they put me through. I intend to send this letter to the manager of the business as well and see what they have to say for the horrible service and many lies they told me. More
Lindsay Sets A New Standard in Auto Sales!!! I recently purchased a 2015 Jeep Cherokee from Lindsay Chrysler Dodge Jeep in Manassas, VA. My salesman was Gerry Hebron, who is an absolute subject m I recently purchased a 2015 Jeep Cherokee from Lindsay Chrysler Dodge Jeep in Manassas, VA. My salesman was Gerry Hebron, who is an absolute subject matter expert in the world of auto sales. He is intelligent, courteous, patient and very honest. Furthermore, I researched all dealers within a 200 mile radius of my home in Southern Maryland and Gerry beat the best possible price I could find on-line or from any other dealership. If you want a great purchasing experience, without drama, ambiguity or deceit, , and want to get the best possible deal- then call Gerry Hebron at Lindsay Jeep in Manassas....I PROMISE YOU WILL NOT HAVE ANY REGRETS!!!! More
Jeep Cherokee 2015 TAI provided excellent service and was very polite while shopping my car 2015 Jeep Cherokee. The entire transaction was very smooth and he was very k TAI provided excellent service and was very polite while shopping my car 2015 Jeep Cherokee. The entire transaction was very smooth and he was very knowledgeable on any question I had regarding about the car. I would recommend TAI to anyone looking to purchase a Jeep. !!!!! :) :) More
Great car buying experience and great service!! I received great value for my trade in and great service! Everyone was knowledgeable and friendly. If you are just going to check them out, you will b I received great value for my trade in and great service! Everyone was knowledgeable and friendly. If you are just going to check them out, you will be riding out. Very pleased... More
Great Dealership, works with your needs I had the privilege to buy from a wonderful gentleman named Sam Rosa. He worked patiently with me for finding the jeep meant and made for me! He ope I had the privilege to buy from a wonderful gentleman named Sam Rosa. He worked patiently with me for finding the jeep meant and made for me! He opened my eyes to a lot of options which can fit in my budget. I walked in there the first time with something in my mind, and walked out of this dealership on my 4th visit with something better, something that I fell in love at the first sight, the first drive! Every single visit everyone at the dealership patiently worked with me to get me my dream Jeep. Will definitely buy my next set of wheels from here again! More
It was a great place It was a great experience going to this dealership I went 2 and a half hours of a drive for the vehicle I wanted and they were very customer friendly It was a great experience going to this dealership I went 2 and a half hours of a drive for the vehicle I wanted and they were very customer friendly especially our sales guy Sam rosa I highly recommend this place More
**Buyer BEWARE** If purchasing a new SRT Grand Cherokee I purchased a new Grand Cherokee SRT..From almost the first week after driving I noticed a dull "thumping" noise coming from the rear of the vehicle p I purchased a new Grand Cherokee SRT..From almost the first week after driving I noticed a dull "thumping" noise coming from the rear of the vehicle present during downshifting. Then it started to do it more and more and now it was present during upshifting in lower gears mostly present after I have been driving it for an extended period of time. I dropped it off at the shop at 1,000K miles..The tech said he did'nt hear anything. I contacted the higher up in the shop and made arrangements to do a test drive with him...Immediately he acknowlded the noise and said it was'nt right but they would make it right. Now we are at 2K miles and the noise is getting worse as more miles go by. I explained it did not effect the performance but the noise was extremly aggrivating, to the point I don't even want to drive it for a long period of time. And it was not what I signed up for. The noise sounds like the rear and/or trans are not in sync nor are they operating properly together..Like there is a delay in the reaction between the 2 and it needs to catch up, hence the thump. They kept the vehilce for a week as they were baffled, but kept acknowldeing it was'nt right..They told me they were opeing a case with Engineering. No one has heard of this noise before and no one knew what to do. They told me they were going to keep it until the following week and by process of elimination, start replacing the trans valve body, etc. I told them I would be patient because I needed it fixed..It was again not what I signed up for and ruining my driving experience which is the entire reason I picked this vehicle..to drive it and to enjoy it. I explained that at 2K miles, if they could not find a solution, then we would have to talk about them getting me in another vehicle to replace it sooner rather then later. He understood. Needless to say, within 24 hours they called me to say that they decided this noise was "normal" and they were not going to do anything about it. Well that baffles me..for a week they told me it was not normal. Now all of the sudden it is...But its funny how no one has ever complained about this before and no one has heard this noise before..Not in service nor not from engineering..It was only deemed normal once I said we needed to talk about a buy back and/or getting another in to trade it out for....So BUYER BEWARE. If you do not want to spend 70K on a vehicle that has a continuous thumping noise from the trans/rear as you are driving. A noise that you have to explain to yourself and all your passengers that nothing is wrong, then DONT buy this vehicle because according to this service dept. it is "normal". This is only the beginning of my complaint process. My next step is Depart of Consumer Affairs. In the meantime, I will drive with the radio loud so I don't have to hear it! More
Great Experience! We desperately needed a bigger car for our growing family and were lucky enough to find David at Lindsay Jeep to help! I think we got a great deal on We desperately needed a bigger car for our growing family and were lucky enough to find David at Lindsay Jeep to help! I think we got a great deal on a new 2015 Patriot and they went above and beyond to accommodate us. One of the other salesman was kind enough to offer my daughter a snack (bought a snack from the vending machine for her) while my husband went on the test drive. The process was relatively easy, despite my little one running around the whole time! Everyone was very understanding, and most people stopped what they were doing to entertain her for a few minutes! When it was time to move the car seat into the new car, David helped to make sure it was secure! We will definitely be going back when it's time to buy our next new car!! More
Best Experience My wife and I were searching for a new truck for myself. After visiting two or three lots before stopping at Lindsay's my wife and I were almost ready My wife and I were searching for a new truck for myself. After visiting two or three lots before stopping at Lindsay's my wife and I were almost ready to give up because of the bad customer service we received at all three lots. When we pulled up into the Lindsay dealer lot we were greeted by an awesome sales person by the name of Urey Hohney. Mr. Hohney made us feel very welcome and he did not push/rush us into buying anything. Mr. Hohney was very knowledgeable on ever vehicle we had questions about. After being on the lot for about an hour, my wife and I finally found the vehicle that met our needs. Mr. Hohney and his co-workers made our experience the best ever! before leaving the lot Myself and Mr. Hohney notice paint chipped on two different areas of the vehicle. Mr. Hohney advised me he will get the problem fixed. He set up a date and time for me to bring the vehicle in to be repaired. Mr. Hohney went as far as to coming in on his day off to make sure I was taken care of and even brought me and my son home afterwards, now that's what I call custom care. If you're looking for a greet buying experience with a large verity of vehicles to chose from, then Lindsay's is the dealership for you! --Thank you Urey Hohney for everything you've done for my family and I. More
Best car experience EVER! Gina Askew along with Management provided me with the best car buying experience I have ever had! Gina and Rinaldo went above and beyond, THANK YOU! Gina Askew along with Management provided me with the best car buying experience I have ever had! Gina and Rinaldo went above and beyond, THANK YOU! More