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Lindsay Chrysler Dodge Jeep Ram

Manassas, VA

4.7
1,414 Reviews
At Lindsay Chrysler Dodge Jeep Ram, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Grand Cherokee, Durango, Wrangler, 1500 and Pacifica models available, we intend to help you find a new or used car you'll love.
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8100 Centreville Rd

Manassas, VA

20111

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Showing 1,414 reviews

January 26, 2015

Awesome Car Buying Experience I had the best car buying experience ever!!! During my pregnancy with my third child, my husband and I decided that we needed a bigger vehicle to f More

by Sonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2015 -

Lindsay Chrysler Dodge Jeep Ram responded

Let me begin with Congratulations on baby #3! We certainly appreciate your business and that you took the time to write about your experience at Lindsay CDJR. I love to hear that we exceeded your expectations. Have a great day, Paul Smyth General Manager

January 19, 2015

i love my car! Samuel Rosa was the sales person that helped me. He didn't pressure me. Very knowledgeable of the car. He was polite and courteous. He answered all More

by kco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rosa
Feb 05, 2015 -

Lindsay Chrysler Dodge Jeep Ram responded

Thank you for the 5 star review and taking the time to write. We never want a customer to feel pressure to buy - glad that came thru. Thank you for commenting on how easy it is to buy here. Enjoy your new vehicle. Paul Smyth General Manager

January 17, 2015

The Journey Sam help me finalize a deal to get a Dodge Journey. It was a classic experience. J originally went for a particular purpose but due to a series of unf More

by Star Journey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rosa
January 11, 2015

Great dealership I drove from NC to VA to purchase the Dodge Charger... Let's just say that it was worth the ride. The customer service was awesome. More

by LJL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rosa
January 11, 2015

Amazing service, great price! As with many people, car shopping can be like going to the dentist. A sometimes painful experience but something the must be done. Well it was that More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kim, Finance Manager, Fino Saladini
January 09, 2015

Amazing Customer Service By far the best customer service I experienced was with Samuel Rosa at Lindsay Chrysler Dodge Jeep Ram. The last thing I ever wanted to do was car sh More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rosa
Feb 05, 2015 -

Lindsay Chrysler Dodge Jeep Ram responded

Thank you! I am pleased to hear Lindsay CDJR was in your consideration list when you had to replace a vehicle. Even better, I'm happy to hear we exceeded your expectations and you found us more helpful and knowledgable than other dealerships. We appreciate your business and thank you for taking the time to write about your experience. Take Care, Paul Smyth General Manager

January 07, 2015

I'd give you a 20 star rating if I could The staff at Lidsay were the most polite and wonderful staff I have ever had the pleasure of dealing with. especaly Diego Quintane thanks to his wound More

by Jdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2015 -

Lindsay Chrysler Dodge Jeep Ram responded

Thanks for the GREAT JOB LINDSAY review. We certainly appreciate your business and that you took the time to write about your experience. Enjoy that 2015 Durango! Paul Smyth General Manager

January 03, 2015

Cheap switch and bait tactics that destroy the experience of buying a new car. I looked up a specific car, and the corresponding stock number along with the quoted internet pri More

by mamil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lamb and Ronaldo
Feb 05, 2015 -

Lindsay Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write and share your story. I know you were able to speak with Ms. Carney Link and sort thru these miscommunications. We are using your experience in on-going training and education with all employees. Thank you, Paul Smyth General Manager

January 02, 2015

Jeep Wrangler Had a good experience with Lindsey buying my Jeep Rubican. Robert Anderson was the sales person and he owns a Jeep Wrangler. Nice to buy a Jeep Wr More

by don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Feb 04, 2015 -

Lindsay Chrysler Dodge Jeep Ram responded

Thanks Don, From one enthusiasts, to another, thank you. We aprpeciate your business. Paul Smyth General Manager

December 26, 2014

LIARS LIARS LIARS I drove 3 hours each way as I was told they have a van that I wanted for $10k under sticker. I got there and they increased the price by $4k, because More

by pawel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fino Saladini, Gina Askew
Feb 04, 2015 -

Lindsay Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write. I'm sorry the rebates and incentives were not better communicated before you drove to the dealership. We have used your feedback in training sessions. Sorry, we were not able to earn your business. Sincerely, Paul Smyth General Manager

Feb 04, 2015 -

pawel responded

Mr. Smyth, Lack of communication of rebates / incentives is not the only problem within your organization. In my research about your dealership, I had found and concluded that the central issue is related to your overall policies in which you employ illegal and immoral sales practices, such as bait-and-switch. Please check your rating on BBB, Yelp, and VA Attorney General (Office of Consumer Affairs), among others, in order to see that you have a cultural policy problem as well. In this case, I will allow BBB and VA Attorney General to investigate whether you are in compliance with applicable advertising laws / requirements and whether this was an isolated incident. Based on the evidence I had gathered, however, I would not be surprised if you will be sanctioned accordingly. It is shameful of you and your staff to have misrepresented vehicle pricing and currently continuing the practice. Regards, Pawel

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