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Lindsay Chrysler Dodge Jeep Ram

Manassas, VA

4.6
1,414 Reviews
At Lindsay Chrysler Dodge Jeep Ram, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Grand Cherokee, Durango, Wrangler, 1500 and Pacifica models available, we intend to help you find a new or used car you'll love.
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8100 Centreville Rd

Manassas, VA

20111

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Showing 1,414 reviews

November 19, 2014

I felt like someone wasn't telling me the truth Let me start by stating that my first experience with him was good. There were some things that needed to be fixed on the vehicle. They fixed some but More

by montrece01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 21, 2014 -

Lindsay Chrysler Dodge Jeep Ram responded

Hi Montrece, We appreciate you providing us with this feedback. We were disappointed to hear about your experience, and we would like to apologize for the miscommunication and inconveniences you encountered. You should not have been instructed to take your vehicle elsewhere. We have used your feedback as a training opportunity for our team to remind them that this is not our standard practice. Someone from the store should have reached out to you by now, but if you need any further assistance at this time, please reach out to our Service Director, David Edwards, directly at 571-210-4661 or by email at dedwards@lindsaycars.com. You can also reach us by emailing support@lindsaycars.com. Again, we'd like to apologize for your initial experience, and we hope you will provide us with the opportunity to make it right. Thank you.

November 19, 2014

Great experience I'm really happy with our experience at Lindsay CDJR. Our sales man MO was very knowledgable and professional. He walked us through every step of the More

by Kpardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MO
October 18, 2014

STAFF MEMBERS REALLY CARE I am a first time owner and the staff members at Lindsay Chrysler Jeep Doge in Mansassas VA really made me feel like they cared about what I wanted, b More

by dalucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2014 -

Lindsay Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to provide us with this positive feedback. Our customers are our top priority, so we are happy to hear that our team succeeded in demonstrating that to you. Enjoy your new Jeep Compass 4x4, and we look forward to seeing you at your next Lindsay visit!

October 17, 2014

Excellent sales staff! It was a pleasure to work with Theresa Shepard. She was professional, informed and friendly. Highly recommended. This dealership definitely improved More

by ybbogus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fino Saladini, Theresa Shepard
Nov 17, 2014 -

Lindsay Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience!

October 12, 2014

Worth the Trip I found Lindsay Chrysler Dodge Jeep Ram on the internet. I live in Ohio and I was searching for a new or used Jeep Grand Cherokee Summit. Lindsay had More

by lindsay!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kitt #1 in my book! , Mike Kim., Fino Saladini
Nov 17, 2014 -

Lindsay Chrysler Dodge Jeep Ram responded

Thank you so much for sharing this wonderful feedback and experience with us! We want to provide our customers with an experience catered to their needs, wants, and situation, so we are happy to hear our team arranged to pick you up at the airport. We're so glad you made the trip and chose Lindsay! Thanks again!

October 10, 2014

Wouldn't work with me at all I have seen positive reviews regarding the dealership assisting customers through email and phone before they got to the dealer. I emailed them about More

by Chris Girard
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Anderson
Oct 15, 2014 -

Lindsay Chrysler Dodge Jeep Ram responded

Hello Mr. Girard, We appreciate your feedback, and we have communicated your concerns to our management team. We would like to clarify that the final sales price varies greatly depending on the buyer, available and qualifying rebates, financing terms, trade-in vehicle(s), taxes and registration, etc. We cannot accurately quote a price without first meeting with each customer and reviewing these conditions in detail. We apologize if this was not properly communicated to you or for any inconvenience you experienced as a result of our policy. Our Corporate Customer Care Representative, Carney Link, is available to further discuss this matter with you if you would like to contact her, she can be reached directly at clink@lindsaycars.com or 703-580-7009. If you require any additional assistance at any point, please feel free to email us at support@lindsaycars.com, and we will be able to address the matter more quickly. Thank you.

Oct 15, 2014 -

Chris Girard responded

As I had stated through email. There is no trade and I would be paying cash. There is no reason that available or qualifying rebates and incentive could not be discussed with me and figured out over the phone or through email. I was not looking for a final price, just a more accurate portrayal of the price based on these factors. To this it is unacceptable to tell someone that is not how business is done. I've definitely been around the block with purchasing vehicles and you don't turn people away with simple questions before they even come to the dealership.

October 06, 2014

Excellent experience with Jim Rubin I recently purchased a pre-owned 2012 GMC Sierra 2500HD truck from Lindsay Chrysler Dodge Jeep Ram and had the pleasure of working with Jim Rubin. Hav More

by C434ME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2014 -

Lindsay Chrysler Dodge Jeep Ram responded

Thank you so much for letting us know about the positive experience you had with our team member, Jim Rubin. Enjoy your Sierra!

October 05, 2014

Great Experience! Our truck buying experience was great with this dealership. Bahram Shakeri was a wonderful sales person that was attentive to our needs and responded More

by shiprefueler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bahram Shakeri
Nov 17, 2014 -

Lindsay Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to share your positive experience with us! We are happy to hear our team member, Bahram Shakeri was able to address your needs and questions helping you find the right truck at the right price for you. Thank you for choosing Lindsay!

September 26, 2014

"Excellent first time with Lindsay Manassas" From the moment I called to make an appoitment to meet with a sales Rep. the experience was nice. I has no idea who I was going to deal with, and was More

by SylviaMar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus de Jesus
Nov 17, 2014 -

Lindsay Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to provide us with this positive feedback. We are happy to hear that our team succeeded in providing you the attention and high level of customer service you deserve.

September 26, 2014

Pleasantly surprised Buying a Kia Sorento was a hard decision. You hear they are cheap but I hope things really improved. The excellent price and good service sealed the More

by Jess1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance-john, Samuel Rosa
Nov 17, 2014 -

Lindsay Chrysler Dodge Jeep Ram responded

Thank you for sharing!

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