Lindsay Chrysler Dodge Jeep Ram

Service center sucks Worse service ever! Took in my van for an oil change and state inspection. Walked into service and a young gentleman greeted me and came out with an I Worse service ever! Took in my van for an oil change and state inspection. Walked into service and a young gentleman greeted me and came out with an Ipad to check in my vehicle. Mind you, I bought this vehicle from Lindsay Dodge and since it was bought I've always brought it here for service. The young gentleman checked in the vehicle and noticed the tire light was on due to low air in the tire and I told him all it needs is some air in the tire and he stated he would be more than happy to have the technician add air in the tire. I checked in at 10am and at 12:30pm they call me that my vehicle is completed. The young gentleman that checked me in was out on lunch or something but wasn't available and another service rep pulled up my account and said "oh your total is $16 sir" I was confused because usually the oil change is $56 plus $16 for the state inspection so I told him something is wrong. The service rep stated that no oil change was done so I sat there for 2.5 hours for a state inspection. The 2nd service rep said if you would like to speak to a manager you can, his office is right behind the service reps counter. I walked into the managers office and just said "hi" and the manager replied "I heard the service rep and what do you want me to do? You signed on the Ipad and its not showing a oil change" I then told him "there has to be a mistake the whole reason why I came here is for a oil change and state inspection" then the manager replied "sorry sir, better luck next time" then as I walking out the service rep Adrian that checked me in came walking back into the service center and I explained to him the situation and Adrian then said "hold on let me check the service records" then as I was talking to Adrian the manager jumped out of his office and came to the counter and started yelling at me "you need to leave now sir, I don't appreciate people that cannot get there stuff straight so get out of my service center now" the service rep Adrian jumped into the middle and stated to his manager "sir, it was my fault I sincerely apologize it was all my fault I accidentally did not add the oil change" then the service manager then stated "I don't care who's fault it is the customer needs to get out of our service center now" and I nicely just walked out of the service center. I've dealt with this dealership multiple times and I've had a situation before this and the previous manager Mr. Wang took care of me to the max but this time it was disgusting and horrible. Service comes after the sale. The service rep Adrian has more customer service skills than the own manager looks like there some racism here because I have an accent. Good luck to any customer that goes into this dealership because things have changed. Looks like they just have way too much money and now they don't care about there customers. More

Transparency As most people was skeptical about car salespersons, but after experiencing the transparent and professionalism of my car sales person I was so gratef As most people was skeptical about car salespersons, but after experiencing the transparent and professionalism of my car sales person I was so grateful with all that assisted me in making the best deal and the perfect vehicle for my needs. Ms. Santos 4ever grateful More

Great Experience Darryn Dozier has been very helpful. He asked me to name a few things I wanted in a car. So I named three things. Darryn took what was in my head and Darryn Dozier has been very helpful. He asked me to name a few things I wanted in a car. So I named three things. Darryn took what was in my head and transcribed it to everything I ever wanted in a car. He even got the color right. I don't like feeling pressured into anything and I didn't feel that way at all. The finance department is amazing as well. Thank you helping get the car of my dreams Darryn. Thank you Lindsay Chrysler Dodge Jeep Ram for a great and warm experience. More

Great & Helpful Service Ivonne and John, truly have been a blessing from God. Plain and simple, if youre looking for straightforward help for purchasing a vehicle for your li Ivonne and John, truly have been a blessing from God. Plain and simple, if youre looking for straightforward help for purchasing a vehicle for your life, work with these guys. They went way beyond to find a great vehicle and payment situation for me. I can’t thank them enough. More

Really good experience Michael Bromley,Dominiue and Estevan Stamatakis helped me in getting my dream car somewhere around the price i wanted! Also they helped me deliver som Michael Bromley,Dominiue and Estevan Stamatakis helped me in getting my dream car somewhere around the price i wanted! Also they helped me deliver some stuff at my home such as extra accessories! Their work was A+! Definitely recommend everyone to work this bunch of guys! They are awesome! More

Maintaince app. On Feb 19, 2019, I had my schedule maintaince care plus app. Experience was horrible.... after arriving at 1030am I was talking to a maintenance xxx, On Feb 19, 2019, I had my schedule maintaince care plus app. Experience was horrible.... after arriving at 1030am I was talking to a maintenance xxx, which was kind but was not fully aware of my program coverage (SMP). After clearing the coverage policy and talking to a jeep finance agent (agent didnt seen interested in assisting and didnt want to printing a detail packet of my coverage) I decided to seat and wait for my vehicle. After 2 hours and seen other customers going in and out of their appointment I approched and asked the agents of the status of my vehicle. Agent was not able to find my vehicle information, and later informing me that my vehicle was never properly process and I waited for nothing. I dont regularly provide comments but my experiance with this dealership maintaince was so bad, I actually consider driving an additional 30 minutes of my way to another jeep dealership or cancel my maintaince coverage. More

Best Experience First time car buyer and did not know what to expect, but Michael came out almost immediately to help. He was the best part of the experience, so pati First time car buyer and did not know what to expect, but Michael came out almost immediately to help. He was the best part of the experience, so patient and accommodating. Thanks to him and the whole Lindsay team I left with my dream car and very happy. More

VERY good they did not pressure me in too something that I d The sales people were all very professional .Darlene my sales lady worked VERY hard to get the best deal for me. And she did.. thank you so much Dar The sales people were all very professional .Darlene my sales lady worked VERY hard to get the best deal for me. And she did.. thank you so much Darlene More

Great experience I’m not a fan of the car buying experience, but I’m no stranger to it either. I came from an hour away to look at a used vehicle and Michael Broml I’m not a fan of the car buying experience, but I’m no stranger to it either. I came from an hour away to look at a used vehicle and Michael Bromley made the whole process a breeze. He and the staff listened to what I wanted and made it happen leaving everyone apparently happy. I will look to them first when in the market again. More

Fun Experience I initially reached out to Darlene Sherman a few months ago and since they are several hours away I kept delaying things. I went Friday and bought th I initially reached out to Darlene Sherman a few months ago and since they are several hours away I kept delaying things. I went Friday and bought the car. Darlene was a big help, not pushy, understood the vehicle and was very helpful with questions! She made the experience fun. I would recommend Darlene anytime! More