Lindsay Ford of Wheaton

Complete waste of time Do not give this dealership your business. By far the most incompetent people you will ever meet. The sales guy doesn’t listen to a word you say, and Do not give this dealership your business. By far the most incompetent people you will ever meet. The sales guy doesn’t listen to a word you say, and the sales manager, Omar, will not give you a price on a vehicle unless you are ready to buy that vehicle right then and there. I asked the manager to give me an out the door price on a vehicle I was interested in, he kept referring to the “internet price” which is filled with rebates and does not include taxes and fees. I asked the idiot for a cost breakdown including the rebates I qualify for plus the taxes, fee, etc included. But again, he said the “internet price” is the best price we have. See…. Incompetent. If you have “manager” as a title you should be required to graduate middle school. More

Worst Customer Service Bret, the person who handles their lease returns, didn't return my calls all week. Their own staff couldn't get in touch with him. The girl on the pho Bret, the person who handles their lease returns, didn't return my calls all week. Their own staff couldn't get in touch with him. The girl on the phone said just come in and anyone can do the return. Now the "Manager on Duty" is refusing to leave his desk to speak with me. I've been sitting here and sitting here. im watching 5 guys standing in the showroom laughing and joking in front of a stack of pizza boxes and now it has been nearly a half hour. You should have seen the attention I got 3 years ago when I was leading the 42k vehicle. More

Best sales experience ever! Words cannot express how much I appreciate Bill Godley and his impeccable service. He deserves more than 5 stars. I can't stop raving about how he t Words cannot express how much I appreciate Bill Godley and his impeccable service. He deserves more than 5 stars. I can't stop raving about how he took care of my son and I. Every sales experience should go as smooth as this went for me. From my arrival to my departure, he made sure that my son and I was very well taken care of. Best Salesman around, pound for pound, hands down. If you are in the market for a car, he's your man. More

Best service representative ever I really don’t have nothing to say because as a first time car’s buyer, l was into good hands. They answered at all my questions, gave me confidence a I really don’t have nothing to say because as a first time car’s buyer, l was into good hands. They answered at all my questions, gave me confidence and until now they still call me to know if everything is alright. I will like to say tank you to SABRINA BURNS who provided me everything that I needed. More

First new car Many thanks to Brandon Rice my Sales Rep., Patrick, Alexis. All worked together to get me into my 1st new car. Highly recommend, greatly appreciate. Many thanks to Brandon Rice my Sales Rep., Patrick, Alexis. All worked together to get me into my 1st new car. Highly recommend, greatly appreciate. More

Best time buying a car. Hakeem was efficient and helpful without being pushy. He was sincerely helping us meet our goal! He explained the best financing for us and showed u Hakeem was efficient and helpful without being pushy. He was sincerely helping us meet our goal! He explained the best financing for us and showed us the advantage of wrapping the repair warranty into the loan. He was excellent! More

A Satisfied Customer In all my years of purchasing a vehicle--the last 3 from Lindsay--my experience with the purchase of my 2017 Ford Escape was a great one. Richard was In all my years of purchasing a vehicle--the last 3 from Lindsay--my experience with the purchase of my 2017 Ford Escape was a great one. Richard was very professional and introduced himself while I was being helped with outstanding service from Anthony. Finally, the paperwork portion of the process was the most pleasant I've ever experienced thanks to the professional, yet friendly assistance from Nicole. After a very disappointing sales experience with Lindsay in 2014, I'm happy to return as a very satisfied customer. DJ More