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Lindsay Lexus of Alexandria

Alexandria, VA

4.9
1,656 Reviews
Call Dealership (888) 671-0342
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3410 King St

Alexandria, VA

22302

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1,656 Reviews of Lindsay Lexus of Alexandria

May 09, 2023

Excellent service. Roger Hernandez kept me informed on status of my car throughout visit. Thank you! More

by mamcalpin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hernandez
Report | Print
May 10, 2023 -

Lindsay Lexus of Alexandria responded

Thank you so much for sharing your top-notch service experience with Roger at Lindsay Lexus of Alexandria! We hope you have a lovely day!

May 10, 2023 -

mamcalpin responded

Roger Hernandez provided Excellent service. Kept me informed of status throughout the process.

Helpful
May 09, 2023

Excellent,Great Service, Professional Service Advisor, Helpful, Nice, and I. Always l look forward to my future service. Leona Cousar More

by leeacooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fajerski
Report | Print
May 10, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for this fantastic review of our amazing team here at Lindsay Lexus of Alexandria! We can't wait to see you again!

Helpful
May 09, 2023

Always very helpful and honest about repairs. Also my service rep Gaby Wells is excellent. I have been going there for years. More

by Billuhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Wells
Report | Print
May 09, 2023 -

Lindsay Lexus of Alexandria responded

It's our pleasure to deliver straightforward and professional assistance at Lindsay Lexus of Alexandria! Thanks for all your support and for sharing your appreciation for Gaby. Safe travels, and we'll see you next time!

Helpful
April 30, 2023

The service representatives in the department are always professional, courteous and helpful. The keep you informed throughout the entire process. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Simone, Chris Pryor
Report | Print
Apr 30, 2023 -

Lindsay Lexus of Alexandria responded

Gloria- Thank you for your wonderful feedback, it is always appreciated by our Lindsay Lexus Service Team!

Helpful
April 30, 2023

Extremely professional and friendly. Get work done quickly and correctly. Provide discounts when applicable and available More

by Bjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fajerski
Report | Print
Apr 30, 2023 -

Lindsay Lexus of Alexandria responded

Bjr- Thank you for taking the time to recognize our team's efforts to make your recent service visit seamless.

Helpful
April 29, 2023

Exceptional performance by all of the workers. Hospitality was great. Place was clean and the wait was reasonable. More

by jabcarroll6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hernandez, Dennis Burrell
Report | Print
Apr 30, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for sharing your overall satisfaction with your recent service visit!

Helpful
April 29, 2023

I recently purchased a used car and i am so happy with the turn out of my decision, as always Mr. Claude is an outstanding sakes representative and exceeded my expectations in every way. More

by bbnelvis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claude Lutete, David Fajerski
Report | Print
Apr 30, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for the wonderful review and comments of Mr. Claude!Congratulations on your new vehicle purchase and please reach out whenever we can be of assistance.

Helpful
April 27, 2023

estimate of services given and work was completed in the time promised, resulting in good service. More

by elderlogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Wells
Report | Print
Apr 27, 2023 -

Lindsay Lexus of Alexandria responded

Thanks for the 5-star review of Lindsay Lexus of Alexandria!

Helpful
April 26, 2023

Juan Baez has been our Lexus service advisor for more than 10 years. Juan is very welcoming, easy-going, and provides excellent customer service. Thank you, Juan. More

by Angel DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Baez
Report | Print
Apr 27, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for your wonderful comments and genuine respect of Juan for the past 10 years! We value your support and thank you for your loyalty to Juan and Lindsay Lexus!

Helpful
April 25, 2023

Very professional and detail oriented. Knowledgeable staff at all levels with unfailingly courteous service. Highly recommended. More

by patkaufman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lunsford
Report | Print
Apr 25, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for taking the time to write out Service Team a great review! We appreciate the opportunity to have made your visit excellent!

Helpful
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