
Lindsay Lexus of Alexandria
Alexandria, VA
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1,663 Reviews of Lindsay Lexus of Alexandria
Great Customer Experience I have purchased many (10) vehicles in my lifetime and the experience I had with Kevin Johnson of Lindsay Lexus of Alexandria was unsurpassed in custo I have purchased many (10) vehicles in my lifetime and the experience I had with Kevin Johnson of Lindsay Lexus of Alexandria was unsurpassed in customer attention, support, courtesy, and professionalism. He was very knowledgeable and aware of my needs and he did not hesitate to explain every aspect of the car I eventually purchased. He went over and above the good sales person by ensuring that we were totally satisfied and familiar with all facets of the car buying experience. He was very personable and pleasant. Mr. Johnson and the rest of the Lindsay team made the experience totally stress free for my wife and me. The contrast between Kevin and Lindsay with other dealerships and sales persons was like night and day. Kevin was honest, trustworthy, and displayed a great deal of integrity and confirmed that we came to the right place for our purchase. We will not hesitate to recommend Lindsay of Alexandria to all our friends and acquaintances. We will definitely recommend Mr. Johnson as the sales person to contact for a hassle free, friendly car buying experience. Toward the end of our experience with Lindsay, my wife and I had the pleasure of working with Mr. Brian Addy. Brian was also very personable and pleasant. He was extremely knowledgeable of all aspects of car financing. He ensured that we were satisfied with the terms of the loan for our car purchase. Anyone who has the pleasure of working with Brian will appreciate his pleasant demeanor and consistent professionalism. I can not recommend him too highly for any customer who does not enjoy financial matters. He explained everything to our satisfaction. More
Mar Roble - The Ambassador of a Great Customer Experience! My experience working with Mar was exceptional. He demonstrates the most important part of the car buying experience, "providing an exceptional cust My experience working with Mar was exceptional. He demonstrates the most important part of the car buying experience, "providing an exceptional customer experience". He ensured throughout the process that all my questions were answered and really went above and beyond to ensure that I left the dealership knowing that Lindsay Lexus of Alexandria was the right choice. More
The Best for Over 20 Years I have purchased or leased more than 20 vehicles from Lindsay Lexus over the past 20 years, and I've been extremely pleased every time. Great products I have purchased or leased more than 20 vehicles from Lindsay Lexus over the past 20 years, and I've been extremely pleased every time. Great products, excellent service, and the nicest, most knowledgeable people anywhere. It's impossible to list all of the wonderful things about this company and its employees. I've recommended them over the years, and no one has ever been disappointed. Truly professional. More
Another Excellent Experience My first experience with Lindsay Lexus of Alexandria began back on May 15, 2014 when I purchased my very first Lexus vehicle (a 2014 ES350). After inq My first experience with Lindsay Lexus of Alexandria began back on May 15, 2014 when I purchased my very first Lexus vehicle (a 2014 ES350). After inquiring online, I was fortunate enough to receive a follow up call from one of their Senior Salesman, Bob Fletcher. He was very knowledgeable, and extremely helpful throughout the entire purchasing process. It was a very pleasant hassle free experience. Fast-forward to October 2015, I referred a good friend, and co-worker to Lindsay Lexus who also expressed interest in purchasing an ES350. I referred her to Bob Fletcher specifically because of the excellent experience I had with him during my first purchase. My friend and I both came back to the dealership to see Bob, and to look at the new 2016 ES350 models. Needless to say, we both walked away with new vehicles that day. We also had the privilege of working with Vehicle Technical Specialist, Alex Judice. He walked us through, and explained in detail many of the new features now offered on the 2016 ES 350. He was very knowledgeable, and patient with us both. He provided lots of great information to help us fully enjoy all the new features. I would definitely recommend Lindsey Lexus to anyone interested in purchasing a new vehicle. I would also highly recommend Bob Fletcher as your sales person if you want to ensure you have a great buying experience. More
Very pleased with Lindsey and Alan Jones (AJ) I've recently purchased a certified 2013 Lexus RX350 from Alan Jones (AJ) at Lindsey Lexus and am very pleased with the service provided and my exper I've recently purchased a certified 2013 Lexus RX350 from Alan Jones (AJ) at Lindsey Lexus and am very pleased with the service provided and my experience overall. AJ has been extremely helpful and responsive, before during and even after I bought my vehicle. Before my purchase, I visited several dealerships and test drove Honda, Toyota, Infiniti, Ford and Nissan, before making a decision. Having driven Nissan and Infiniti vehicles for the past 25 years, I was hesitant to change. But the Lexus was both fun to drive and highly rated for reliability. Having worked in various capacities in management and customer service, for many years, I recognize and appreciate quality customer service. I am very happy with my purchase and the service received by AJ. Barbara, aka BabaLou, was also very helpful with my paperwork during the sale. More
Very professional and seamless buying experience. Bought my 2nd Lexus 450h through Abdul at Lindsay and I could not be happier and more satisfied. This dealership rocks! Awesome experience. Awesome Bought my 2nd Lexus 450h through Abdul at Lindsay and I could not be happier and more satisfied. This dealership rocks! Awesome experience. Awesome car! More
Extremely professional, no hassle buying experience This dealership is head and shoulders above the dozen we visited when looking for a new car. Kenddrie Utuk was great to work with, and Alex Judice di This dealership is head and shoulders above the dozen we visited when looking for a new car. Kenddrie Utuk was great to work with, and Alex Judice did a wonderful job walking us through all the new technology, Lindsay definitely gets it right when it comes to customer service. More
Myreview was deleted...here it is again This dealership should learn better customer service. When your salesman goes bizerk on a potential client in front of other clients and in the middle This dealership should learn better customer service. When your salesman goes bizerk on a potential client in front of other clients and in the middle of the showroom, you don't ignore them, you fix the problem. More
Car buying Experience With Mar The car buying experience was excellent. Mar was very professional and knowledgeable about the automobile I selected. I would recommend Mar to friends The car buying experience was excellent. Mar was very professional and knowledgeable about the automobile I selected. I would recommend Mar to friends and family seeking to buy a Lexus. More
Amazing, ask for Frank! A fantastic car buying experience with a knowledgeable and personable sales associate Frank LOVE. No haggle price and no pressure. Walked in right b A fantastic car buying experience with a knowledgeable and personable sales associate Frank LOVE. No haggle price and no pressure. Walked in right before closing and we were greeted by Frank, who went above and beyond and spent almost an hour after closing to really make sure we felt comfortable with our choices before we left the dealership. He took us out on the lot so we could be hands on in the driver seat while he showed us all the fantastic features Lexus has, from touch lights to navigation ... we were able to ask and answer questions about the NX200t, a newer car in the Lexus Family. To give you perspective by the time we reached Frank, we had already done our homework (been to 2 other Lexus Dealers) and were down to two cars, Mercedes GLA and Lexus NX200t. We also had a top notch employee at the Mercedes Dealer, but it came down to product. Lexus hands down all the way, for our needs, from the technology to the comfort... it was like Lexus read our minds, and so did Frank. Intuitive! It wasn't complicated, Frank made it that easy and gave us the out the door prices. The next morning he got a call from us and we purchased. No surprises, no gimmicks, he walked us through each part of the buying process while we as a couple sorted through all our stuff and finances. He had a lot of patience. Really smooth. Finally, when we left he made sure that my new Lexus was all set up and I felt comfortable with how to use all the great features. That is how business is done folks! We shook hands and drove off in our new vehicle, feeling really great and happy with our new purchase. Love our new car and glad we found Frank! Way go Frank. More