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Lindsay Lexus of Alexandria

Alexandria, VA

4.9
1,663 Reviews
Call Dealership (888) 671-0342
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3410 King St

Alexandria, VA

22302

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1,663 Reviews of Lindsay Lexus of Alexandria

December 01, 2022

This was a routine 25K service. Tammy Simone has been my service advisor ever since I bought my first Lexus in 2006. She's very knowledgeable and professional. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Simone
Report | Print
Dec 01, 2022 -

Lindsay Lexus of Alexandria responded

We appreciate the 5 stars review, thank you! Tammy is a great asset to our team and we feel lucky to have her! We hope to see you in the future here at Lindsay Lexus of Alexandria!

November 30, 2022

Great service and convenient location. I would recommend the service dept. No wait time and they provided a courtesy vehicle while my car was being repaired. More

by 3tf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pryor
Report | Print
Nov 30, 2022 -

Lindsay Lexus of Alexandria responded

Thank you so much from us all here at Lindsay Lexus of Alexandria for the five stars! We appreciate your business and support. See you down the road!

November 30, 2022

Service is always the best at this dealership. Everyone is very caring and concerned about their customer's comfort, knowledge about the servicing, and their time. I will keep coming back. More

by LexusParge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Simone
Report | Print
Nov 30, 2022 -

Lindsay Lexus of Alexandria responded

We are blushing! Thank you for supporting Lindsay Lexus of Alexandria with such glowing praise. It's our pleasure to offer attentive service to our wonderful customers. We look forward to seeing you again next time!

November 30, 2022

As always excellent courteous service. Mr. Wood helps me maintain my car in excellent condition. More

by carterpa44
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Wood
Report | Print
Nov 30, 2022 -

Lindsay Lexus of Alexandria responded

We’re glad we could deliver a 5-star experience! Thank you so much for working with us here at Lindsay Lexus of Alexandria. Your trust and confidence mean a lot to the team!

November 27, 2022

I was never offered any type of discount as I am a loyal customer a Veteran a senior. Please advise why. More

by Pearson.winfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Wood
Report | Print
Nov 27, 2022 -

Lindsay Lexus of Alexandria responded

Thank you for bringing your concerns to our attention. Please contact Dennis Burrell- Service Manager, Dennis.Burrell@lindsaylexus.com,703-647-1207 for further assistance addressing your concerns. Thank you and we look forward to hearing from you.

Nov 27, 2022 -

Pearson.winfred responded

Thank you for the response and I will certainly reach out to the team.

November 26, 2022

Very friendly they do the jobs right on time. When I made an appointment I can get flexible time . More

by ktran4922151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Wells
Report | Print
Nov 27, 2022 -

Lindsay Lexus of Alexandria responded

We are pleased to read the team make your service visits a 5 star event. Thank you for your continued support!

November 22, 2022

Service was awesome and timely! Dealership takes a real interest in communication and keeping you informed. More

by lamontbrown926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Baez, Mike Lunsford
Report | Print
Nov 23, 2022 -

Lindsay Lexus of Alexandria responded

We are thrilled your recent service visit was top notch! Thank you for choosing Lindsay Lexus for your recent service needs!

November 21, 2022

I was very pleased with the prompt, professional service performed on my vehicle during my visit on 11/21/2022. More

by robertmwynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fajerski
Report | Print
Nov 22, 2022 -

Lindsay Lexus of Alexandria responded

We're delighted we could provide a timely experience. Drive safe, and thanks for working with us at Lindsay Lexus of Alexandria!

November 19, 2022

The best service options for any Lexus owner in the DMV-- by far. I would recommend even driving further to enjoy the level of customer service [from Fred and all the other team members). More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Reed
Report | Print
Nov 20, 2022 -

Lindsay Lexus of Alexandria responded

Thank you for recognizing Fred and the other team members for their consistently excellent customer service! We appreciate your business and continued support!

November 19, 2022

Dwayne Butler my salesman was excellent t! Sharp, professional and the best I will be back again and ask for him! Great experience! More

by Booskie2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Butler
Report | Print
Nov 20, 2022 -

Lindsay Lexus of Alexandria responded

Dwayne will be so happy to hear that you truly appreciated his top-tier customer service. Thank you for the 5-stars from all of us at Lindsay Lexus of Alexandria!

Nov 20, 2022 -

Booskie2 responded

My pleasure! I appreciate professional service!

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