
Lindsay Lexus of Alexandria
Alexandria, VA
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1,663 Reviews of Lindsay Lexus of Alexandria
Words can't express the gratitude that I'm feeling at this moment. The experience at Lindsay Lexus has been so amazing working Alan Jones whom made me feel so welcoming. The other staff was so friendly f this moment. The experience at Lindsay Lexus has been so amazing working Alan Jones whom made me feel so welcoming. The other staff was so friendly from the time I hit the front door. I felt good vibes. Thank you for making my new step in life so smooth. Also, I was not in the dealership all day which made me feel even better. Tops 2 hours. I have been walking around with a smile on my face. More
After a couple of visits to this dealer, and interactions with about a many other Lexus dealers all over the east coast, we decided to purchase from Lindsay Lexus. They has a $2500 additional dealer markup, with about a many other Lexus dealers all over the east coast, we decided to purchase from Lindsay Lexus. They has a $2500 additional dealer markup, but all I had to do was ask to not pay it and they agreed. So I got an MSRP plus taxes and fees deal, which I think is fair in this crazy market. There were no silly mandatory dealer installed accessories either. Our salesperson Petie was knowledgable and not pushy during our interactions. I was really only unhappy with two things: 1) When I asked for a buyers order over email, the sales manager Josh accidentally replied to me instead of another staff member saying "This guy....". It was super off putting and shows how many dealership staff don't respect their customers. I'm pretty sure I didn't deserve that. 2) There are some very light scratches from when the vehicle was washed prior to customer delivery, but I can buff those out. 99% of people would never notice them. Overall I'm happy with the purchase process and would buy from them again. We are first time Lexus owners and are really enjoying the product so far. More
Best service in the area hands down. I owned a BMW before this and their service department was no where near as good as Lindsay Lexus. From the moment you drive in you are treated very I owned a BMW before this and their service department was no where near as good as Lindsay Lexus. From the moment you drive in you are treated very well by all staff. More
Andrew is the best service advisor I have ever worked with. He is very communicative on the status of my car and recommendations. Scheduling an appointment with him was fast and easy, even on short notic with. He is very communicative on the status of my car and recommendations. Scheduling an appointment with him was fast and easy, even on short notice. He is always a please to work with. More
Very couteous, professional, efficient and does an exceptional job communicating details on car service. They make sure that you are comfortable while waiting for your vehicle. exceptional job communicating details on car service. They make sure that you are comfortable while waiting for your vehicle. More