Lindsay Lexus of Alexandria

Ran smooth. Customer rep was knowledgeable, professional, polite, clear in his explanations and answered all my questions. A very good experience. The price was fair and the work matched what they predicted. polite, clear in his explanations and answered all my questions. A very good experience. The price was fair and the work matched what they predicted. More

The worst went in for two things brakes and a amplifier now my battery is dead but it wasn't messed up before it was there now my battery is dead but it wasn't messed up before it was there More

James Wood provides exceptional and professional service. Been working with him for thirteen years and he has always been helpful, responsive and focused on my concerns. He embodies customer comes first. I h Been working with him for thirteen years and he has always been helpful, responsive and focused on my concerns. He embodies customer comes first. I highly recommend him and his service center. More

Great quick service with easy in, easy out, they are on it! Highly recommend, for service Mike Lundsford is the best! You wont regret it, give Mike a raise! it! Highly recommend, for service Mike Lundsford is the best! You wont regret it, give Mike a raise! More

Today’s service was very exceptional from the minute I pulled up my vehicle until I exited the premises in addition great customer service by Mr. Lee and the team pulled up my vehicle until I exited the premises in addition great customer service by Mr. Lee and the team More

I always get great service from this service center. Chris Pryor is an exceptional service person! I am always greeted with a smile. I always leave satisfied with the service provided. Chris Pryor is an exceptional service person! I am always greeted with a smile. I always leave satisfied with the service provided. More

I called Lexus service to schedule for maintenance and when I asked any openings today I’m about to leave work around 2:35 pm . The person who I spoke with asked me if I can come at 3:00 pm .I arrived on when I asked any openings today I’m about to leave work around 2:35 pm . The person who I spoke with asked me if I can come at 3:00 pm .I arrived on time. I was told 90 minute wait but I was done with in 45 minute.Very professional and excellent service.This is my second time I bought Lexus because of your outstanding services.Thanks! More

We have been dealing with this Dealer both the service department and sales for 15 yrs. Always professional and outstanding service. Tammy Simone’s is one of the primary reasons why we have been going to department and sales for 15 yrs. Always professional and outstanding service. Tammy Simone’s is one of the primary reasons why we have been going to this dealer’s service department all these years. More

DO NOT DEAL WITH BRAIN ADDY. WE BROUGHT IN A CHECK FOR OVER $50K FROM OUR CREDIT UNION TO PURCHASE A 2020 RX350. THIS WAS OUR SECOND PURCHASE AT THE SAME DEALER. WE WERE TRADING IN OUR 2017 RX350 FOR A 20 OVER $50K FROM OUR CREDIT UNION TO PURCHASE A 2020 RX350. THIS WAS OUR SECOND PURCHASE AT THE SAME DEALER. WE WERE TRADING IN OUR 2017 RX350 FOR A 2020 RX350. WE GAVE BRAIN ADDY A CHECK FOR THE PURCHASE PRICE AND HE STILL PULLED OUR CREDIT WITHOUT TELLING US. WHY WOULD A DEALER PULL YOUR CREDIT IF HAS A CHECK ON HIS DESK FOR THE FULL PURCHASE PRICE FROM OUR CREDIT UNION. FIRST HE ASKED ABOUT OUR RATE AT OUR CREDIT AND COULD HE BEAT IT AND THEN HE SAID OUR CHECK MIGHT BOUNCE SO THAT IS WHY HE PULLED OUR CREDIT. THIS WAS OUR SECOND PURCHASE AT THE SAME DEALER AND THIS HOW YOU TREAT YOUR CUSTOMER. HE APOLOGIZED AND SAID HE WOULD TAKE THE INQUIRY OFF OUR CREDIT REPORT LAST WEEK. TODAY HE SAID HE DOESN'T HAVE TO TAKE IT OFF. AARON THE SALESPERSON IS FANTASTIC. THE SERVICE DEPARTMENT IS FANTASTIC. DO NOT DEAL WITH BRIAN ADDY. WE WLL TELL EVERYONE WE KNOW ABOUT THIS AND WILL BE REACHING OUT TO STATE COMMISSON More

I have bought my last 5 cars from Lindsey Lexus. Most of them from Mark Coleman who makes the process as easy as possible. I get most of my service done at Lindsey as well. I have a service tech I trust in them from Mark Coleman who makes the process as easy as possible. I get most of my service done at Lindsey as well. I have a service tech I trust in Juan & that makes all the difference! More