Back

Lindsay Lexus of Alexandria

Alexandria, VA

4.9
1,663 Reviews

3410 King St

Alexandria, VA

22302

Directions

By Type

1,663 Reviews of Lindsay Lexus of Alexandria

March 03, 2021

Absolutely fantastic! Ski sent out Roadside assistance to my office near the Treasury to fix what I thought was a dead battery. Turned out to be a lose wire. Whole experience worked like a charm. Thank yo More

by GH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The great Roadside guy!!!, David Fajerski
Mar 03, 2021 -

Lindsay Lexus of Alexandria responded

Thank you for your review! We are glad that our team could assist with your repairs and get you safely back on the roads. Enjoy your day! - Lindsay Lexus of Alexandria team

March 03, 2021

Ski is the consummate professional. He is very knowledgeable about the mechanical needs of my SUV. He has the unique ability to explain your issue in layman’s terms—those that can be deferred and More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fajerski
Mar 04, 2021 -

Lindsay Lexus of Alexandria responded

This glowing feedback about Ski makes our day, Pat! He is a valuable member of our team and we will make sure to pass along your appreciation to him. Thank you for giving Lindsay Lexus of Alexandria your business, we look forward to working with you next time!

March 02, 2021

Tammy is an outstanding service representative and the number one reason I keep going back to Lindsay Lexus for all of my needs with my Lexus More

by Ann1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Simone
Mar 03, 2021 -

Lindsay Lexus of Alexandria responded

Thank you for your loyalty to Tammy and Lindsay Lexus of Alexandria! We are grateful for your support and we look forward to assisting you next time. Drive safely!

March 01, 2021

Salesman Robert Shivers was outstanding. Kept my buying process honest, efficient, and at my own pace. Highly recommend Robert and Brian in finance to anyone. More

by Gonzalezrobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, Shivers, Brian Addy
Mar 01, 2021 -

Lindsay Lexus of Alexandria responded

This review is music to our ears! We are thrilled that Robert brought such a high level of care and attention to your purchase experience. Thank you for giving Lindsay Lexus of Alexandria your business and stellar review!

March 01, 2021

My car had its first service and a state inspection. It was a very well managed and smoothly executed serial. Thank you for a great job! More

by Simon Hardern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Simone
Mar 02, 2021 -

Lindsay Lexus of Alexandria responded

We are so happy to have you as a customer, Simon! Thank you for supporting Lindsay Lexus of Alexandria, we hope to welcome you back for your future service needs!

February 26, 2021

Juan Baez always provides excellent customer service!!! So easy to get an appointment , knowledgeable treats you like a family! Thank you Juan!!! - Loyal customer since 2002😊 More

by Jane Candelaria S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Baez
Feb 26, 2021 -

Lindsay Lexus of Alexandria responded

We are so grateful for your loyalty to Juan and Lindsay Lexus of Alexandria! Thank you for taking the time to share your stellar feedback, it means a lot to hear that our team always takes such good care of you. See you next time, Jane!

February 23, 2021

I have been a customer of Lindsay Lexus since 2002. Even though I didn’t purchase my original vehicle at their dealership, the service department has been very accommodating. I initially used Liz and then J More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Baez
Feb 23, 2021 -

Lindsay Lexus of Alexandria responded

Mike - What can we say to thank you for your many years of business? We are very happy that you can depend on Juan and our Lindsay Lexus of Alexandria team to take excellent care of your vehicle. We appreciate your continued support and look forward to working together for many more years to come.

February 22, 2021

Went for simple oil change. It took about 15 minutes to get the car checked-in, then almost an hour while I waited for a “rental” loaner. This was with an appointment. What was that loaner, from my luxury More

by wjwiphone7plus
Customer Service
Recommend Dealer
No
Employees Worked With
Tony Escalona
Feb 23, 2021 -

Lindsay Lexus of Alexandria responded

I'm disappointed to see this feedback, as we drive to give all of our customers five-star experiences. I'll be sure to address your concerns with the team so we can work toward improving. If there's anything else I can do to help make this right, please don't hesitate to reach out. Thank you for your business, Paul Gerardi - Service Director - 703-647-1277

February 20, 2021

This dealership is great. They follow through from early discussions to the actual car purchase. They deliver great customer service and value. They spend time going over everything including features and f More

by Phyllis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Judice Vehicle Technical Specialist 5 stars. , Jessica Latzen, Aaron Taylor
Feb 22, 2021 -

Lindsay Lexus of Alexandria responded

Phyllis - thank you for shopping with our Lindsay Lexus of Alexandria team. We're glad to hear that our team walked you through the purchase of your vehicle as it is our goal to deliver a seamless experience. Congrats and safe travels!

February 18, 2021

I purchased my first Lexus last week and Robert Shivers was the best salesperson I’ve ever experienced! He wasn’t pushy and explained things well, and stayed 2 hrs past closing to ensure I had a good exper More

by Lisacox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Shivers
Feb 19, 2021 -

Lindsay Lexus of Alexandria responded

Thank you for taking the time to write this review. We are pleased to hear that Robert was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with.

...
56
...