
Lindsay Lexus of Alexandria
Alexandria, VA
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1,663 Reviews of Lindsay Lexus of Alexandria
Absolutely fantastic! Ski sent out Roadside assistance to my office near the Treasury to fix what I thought was a dead battery. Turned out to be a lose wire. Whole experience worked like a charm. Thank yo to my office near the Treasury to fix what I thought was a dead battery. Turned out to be a lose wire. Whole experience worked like a charm. Thank you. More
Ski is the consummate professional. He is very knowledgeable about the mechanical needs of my SUV. He has the unique ability to explain your issue in layman’s terms—those that can be deferred and knowledgeable about the mechanical needs of my SUV. He has the unique ability to explain your issue in layman’s terms—those that can be deferred and the must. Ski never has a bad day, he is always warming and polite. Ski is truly an asset to Linsey Lexus service department. More
Salesman Robert Shivers was outstanding. Kept my buying process honest, efficient, and at my own pace. Highly recommend Robert and Brian in finance to anyone. process honest, efficient, and at my own pace. Highly recommend Robert and Brian in finance to anyone. More
Juan Baez always provides excellent customer service!!! So easy to get an appointment , knowledgeable treats you like a family! Thank you Juan!!! - Loyal customer since 2002😊 So easy to get an appointment , knowledgeable treats you like a family! Thank you Juan!!! - Loyal customer since 2002😊 More
I have been a customer of Lindsay Lexus since 2002. Even though I didn’t purchase my original vehicle at their dealership, the service department has been very accommodating. I initially used Liz and then J though I didn’t purchase my original vehicle at their dealership, the service department has been very accommodating. I initially used Liz and then Juan Biaz, who has always gone the extra mile to ensure I have been satisfied. More
Went for simple oil change. It took about 15 minutes to get the car checked-in, then almost an hour while I waited for a “rental” loaner. This was with an appointment. What was that loaner, from my luxury get the car checked-in, then almost an hour while I waited for a “rental” loaner. This was with an appointment. What was that loaner, from my luxury brand Lexus? A Chevy Malibu that smelled like smoke and 5 different gallons of men’s cologne, but the bonus was the sticky steering wheel. Two days later during pick-up, I drop-off the nasty rental loaner and wait over an hour for them to find my car, which was finished more than 24 hours ago. Not like we have jobs or anything. I just don’t get it. I buy Lexus for the superior service. It was not Tony’s fault, it’s a fault with the system. More
This dealership is great. They follow through from early discussions to the actual car purchase. They deliver great customer service and value. They spend time going over everything including features and f discussions to the actual car purchase. They deliver great customer service and value. They spend time going over everything including features and functionality of the car. I was greatly impressed. More
I purchased my first Lexus last week and Robert Shivers was the best salesperson I’ve ever experienced! He wasn’t pushy and explained things well, and stayed 2 hrs past closing to ensure I had a good exper was the best salesperson I’ve ever experienced! He wasn’t pushy and explained things well, and stayed 2 hrs past closing to ensure I had a good experience! I’ve bought many new cars in my lifetime and would definitely go back to purchase from him again. And I Love my new RX 450 Sport! It’s everything I was hoping and looking for. Thanks again, Robert! More