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Lindsay Lexus of Alexandria

Alexandria, VA

4.8
1,670 Reviews

3410 King St

Alexandria, VA

22302

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1,670 Reviews of Lindsay Lexus of Alexandria

August 22, 2023

They are very good, Fred is the man he always trys to help me and he looks out for me in any way that he can. He always keeps me informed about my vehicle and trys to keep me up dated on what going on. I More

by ronaldchappell25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Reed
Aug 22, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for your glowing review of Fred's efforts to ensure your visits are seamless with great communication and excellent customer service. We appreciate your continued support.

August 19, 2023

I relied on Ski for my service. He understood the problem and explained it to me clearly, he is fantastic! More

by pchat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fajerski
Aug 20, 2023 -

Lindsay Lexus of Alexandria responded

pchat- Thank you for the fantastic review of Ski! We are pleased that Ski was a great communicator.

August 18, 2023

We were originally attracted to Lindsay Lexus because they were not charging the "Market Adjustment Fee" that most other dealerships were. We dealt with Alan Jones who was outstanding. Easy to work with More

by foley511
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Chaudhry, A.J. Jones
Aug 18, 2023 -

Lindsay Lexus of Alexandria responded

foley511- Thank you for taking the time to share your positive remarks about your recent buying experience with Alan, Harris and the Lindsay Lexus team of professionals. We are thrilled that you felt welcomed and well informed by our team and they made your time with us enjoyable. Congratulations and please contact us whenever we can be of assistance in the future.

August 17, 2023

Juan Baez provides outstanding customer service! He promptly greeted me, listened to my concerns, told me approximately how long it would take to perform the requested service, kept me informed as More

by Charpaul46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Baez
Aug 17, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for sharing that Juan's professionalism made your recent service visit productive.

August 16, 2023

Good morning Frederick Reed did a great job of getting me in and out as usual. He recommend what I should do for that particular service. He was great. Thank you Earl D Martin Sr. More

by Lrae46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Reed
Aug 16, 2023 -

Lindsay Lexus of Alexandria responded

Thanks for the positive review, Earl! We're glad to know Frederick was able to provide you with great service at Lindsay Lexus of Alexandria. Your feedback is appreciated and we look forward to seeing you again down the road!

August 15, 2023

Dairren Mack Excellent customer service at Lindsay Lexus in Alexandria va sat Aug 12 w2023 More

by giulia777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrien Mack
Aug 16, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for your 5 star recognition of Darrien and Mack's excellent customer service during your recent service visit. We appreciate your support.

August 11, 2023

I had my Lexus ES-350 serviced at Linsay Lexus of Alexandria on 08/05/23. Nguyen Le is the Customer Rep of the team I have been assigned to for my Lexus maintenance needs. Mr. Nguyen Le is profession More

by brian.huang2006
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nguyen Le
Aug 11, 2023 -

Lindsay Lexus of Alexandria responded

Brian- We appreciate you taking the time to share that Nguyen exceeded your expectations and made your recent service visit excellent. Thank you for choosing Lindsay Lexus and we look forward to welcoming you back soon.

August 09, 2023

We have been using Lindsey Lexus for over 20 years. They are great!!! Recommend highly! More

by jandplittles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Baez
Aug 09, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for your 20 years of business with Lindsay Lexus of Alexandria! We are lucky to have you as a loyal customer and appreciate your five-star review!

August 08, 2023

Helpful and courteous staff. Able to make an appointment easily online. Kept me informed throughout the process. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrian Mack
Aug 08, 2023 -

Lindsay Lexus of Alexandria responded

We're glad to know that you found our staff helpful and courteous at Lindsay Lexus of Alexandria. It's great to see your appointment scheduling was easy, and we kept you informed throughout the process. Thanks for sharing!

August 07, 2023

My service rep, Gabby, is truly wonderful! She kept me informed at all times! Perfection! More

by veemor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Wells
Aug 08, 2023 -

Lindsay Lexus of Alexandria responded

Veemor- Thank you for sharing that Gabby is a great communicator and overall has excellent customer service!

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