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Lindsay Volkswagen of Dulles - Service Center

Sterling, VA

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54 Reviews

54 Reviews of Lindsay Volkswagen of Dulles - Service Center

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June 23, 2016

Customer service first and foremost I really appreciate the care given by several employees in sales and also in service. Alfonso Monteverde goes above and beyond to respond l questions More

by DCraigvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde, Joshua Pidek, Peter Herman
May 02, 2016

Above and Beyond! My wife and I bought our 2007 VW in for service a few days ago. The repairs needed required a substantial investment that left my wife and I question More

by VWjetta16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura in Finance, Joshua Pidek, Matt Waller
February 05, 2016

Wonderful experience My fiance and I traded in our TDI Jetta for a gasoline Jetta through Joshua Jay and it was a wonderful experience. When we are ready to buy another c More

by Twinkletoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Jay
October 15, 2015

Horrible service, avoid taking your VW here at all costs On a long distance road trip our 2004 Volkswagen Touareg broke down on a Friday in Maryland. We had it towed to a dealer in Virginia which was the cl More

by favored1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel Jackson, Paul Boots, Jerry Holloway
Oct 30, 2015 -

Lindsay Volkswagen of Dulles responded

Thank you for taking the time to share your feedback here. We certainly regret being unable to deliver a more positive experience to you. Given the circumstances, we did everything in our control to get your car repaired with minimal additional inconvenience to you. We welcome any opportunity to discuss further. Please feel free to reach out to our Service Manager directly, Paul Boots, at 703-880-8087 or pboots@lindsaycars.com. Thanks again for your time.

September 24, 2014

Great Service Experience with Gabriel McCorkle I have been using the service at Lindsay VW of Dulles for about 3 years and the last 2 years I have been working with Gabriel McCorkle who has been d More

by tirinka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2014 -

Lindsay Volkswagen of Dulles responded

We really appreciate you taking the time to provide our service team with this positive feedback. We're so glad that Gabriel has been able to assist you over the past few years with all of your maintenance needs! We look forward to seeing you at your next Lindsay VW visit!

August 02, 2014

Service consultant Gabriel is great to deal with I had a wonderful experience with service consultant Gabriel McCorkle. He is sincere with a great smile, Gabriel maintained constant communication More

by Dtirona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2014 -

Lindsay Volkswagen of Dulles responded

Thank you for letting us know about the excellent experience you had with our service department and service consultant, Gabriel McCorkle. We're happy to hear he was able to get your Jetta performing at its highest level!

July 31, 2014

Excellent service and a clear explanation of repairs Very friendly service, and Gabriel McCorkle was one of the rare service people to make me UNDERSTAND what and why I needed service on my car. I receiv More

by greebull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2014 -

Lindsay Volkswagen of Dulles responded

We really appreciate you letting us know about your positive experiences with our service department! We work hard to ensure your vehicle is running at its best so you can enjoy it to its full potential. If you ever need any additional assistance, please let us know by emailing support@lindsaycars.com. Thank you!

July 28, 2014

"New to Me" 2006 Beetle Convertible running like new Newly purchased Beetle from Local Used Car dealership. Technical problems from the start. I brought the vehicle to Lindsay to fix items I knew to st More

by lauri.stevenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny D, Larry Schiro
Sep 08, 2014 -

Lindsay Volkswagen of Dulles responded

We appreciate you letting us know about your positive experiences with our service department! Should you ever need any further assistance, please let us know by emailing us at support@lindsaycars.com, but in the meantime, enjoy your VW!

July 22, 2014

20K Service & 30K Service All, Once again your service department has failed me. On Saturday, July 12, I dropped the 2014 Passat off for its 30K service, a State Inspect More

by danielfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 05, 2014 -

Lindsay Volkswagen of Dulles responded

Hi Daniel, when we initially received your comments, we immediately forwarded them to our Service Director, Paul Boots. He has been in contact with you regarding your previous experiences with us, and we believe he has provided you with some solutions. We apologize for the initial miscommunications and mix-ups regarding your vehicle services, but we hope the attention Mr. Boots has provided you since then is a step in mending your relationship with our service department. We appreciate all of our customers, and it is always our goal to ensure you are completely satisfied. If there is anything else we can do to assist you at this time, please do not hesitate to reach out to Paul Boots directly (contact info. previously provided) or by emailing us at support@lindsaycars.com. Thank you for providing us with the opportunity to make things right, and we look forward to working with you again in the future.

May 30, 2014

Best all around car experience - sales and service I can honestly say that this is the first instance of me saying: I love this dealership. Buying a car normally is a bad experience. It is not at Lin More

by winkler250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2014 -

Lindsay Volkswagen of Dulles responded

Thank you so much for sharing your positive experiences with both our sales and service departments. We are so pleased to hear that our team has been able to provide you with excellent customer service at all of your visits.

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