Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lindsay Volkswagen of Dulles - Service Center
Sterling, VA
54 Reviews
54 Reviews of Lindsay Volkswagen of Dulles - Service Center
Sort by
October 22, 2013
I met Bruce when my daughter brought her 2013 Beetle I met Bruce when my daughter brought her 2013 Beetle convertible in for her 2 week diagnostic check up, back in late September. When I had a problem I met Bruce when my daughter brought her 2013 Beetle convertible in for her 2 week diagnostic check up, back in late September. When I had a problem with my 2008 beetle I called and made an appointment with Bruce directly as I was very impressed with him earlier in my dealings with him. After I called for the appointment and expalined what the problems were, Bruce went ahead and spoke to the mechanic direct so that when I came to the dealership on Saturday he had an idea what might be causing the problem. He took the car in and had it looked at and repaired before 3:00 PM that afternoon. In additioon he also contacted me about two other issues that he got my concurrance on to fix and he also offered to change the oil which was coming due in late OCtober. This is a valuable service represenative that you have there. He is knowledgeable and makes you feel comfortable having your car fixed at a dealership. Damian Ruppert More
by damo666
Employees Worked With
Bruce Desimini Jr
October 12, 2013
I bought my car from another dealership. However, when I went to Lindsay Volkswagen and met with Bruce Desimini I found him very knowledgable with service and he was extremely friendly and nice. He helped m went to Lindsay Volkswagen and met with Bruce Desimini I found him very knowledgable with service and he was extremely friendly and nice. He helped me to purchase my Wind Deflector and also helped me installed the tray in my VW trunk. He took his time and explained everything about the operation of Wind Deflector. Overall, great experience going to the dealership!!! More
by maxdastvan
Employees Worked With
Bruce Desimini
September 11, 2013
Erin was the service person who initially assisted me with the issue I had with my car-she was very professional, understanding and went the extra mile to assist me even though she knew I couldn't afford with the issue I had with my car-she was very professional, understanding and went the extra mile to assist me even though she knew I couldn't afford the tab that I was given. I went there a few days and Paul, the service manager was the one who assisted me. He was equally professional and extremely understanding. Maurice, with their parts department, also went the extra mile to recommend a parts dealer who may have in stock a part I urgently needed. He didn't spin me by saying I should come back the next day etc because only the dealer had that part. I highly recommend them. More
by FitItFitness
Employees Worked With
Erin Anderson and Maurice (Parts), Paul Boots
August 18, 2013
When it came time to service my lovely new Passat I was When it came time to service my lovely new Passat I was fortunate enough to be helped by Bruce Desimini in the service department. I had a few issues When it came time to service my lovely new Passat I was fortunate enough to be helped by Bruce Desimini in the service department. I had a few issues with my car as well that Bruce was able to resolve without any hassle and they were fixed promptly. He provided me with a loaner car for the day, which was very helpful since I had some errands to run and I was able to do them while I waited for my car to be fixed. The customer service he provides is top notch and I wouldn't want to do business with anyone else. More
by Constance87
Employees Worked With
Bruce Desimini Jr.
August 15, 2013
I just want to thank everyone at WV especially Bruce C. from the service department. Bruce C. has gone above and beyond to make my experience as pleasant as possible. I would definitely give him a 100% sat from the service department. Bruce C. has gone above and beyond to make my experience as pleasant as possible. I would definitely give him a 100% satisfaction rating!! More
by agnemenges
Employees Worked With
Bruce C. from service department
July 05, 2013
Simon was very personalable, non pushy and a pleasure to work with. He worked with us to ensure we had want we wanted and worked with us on our timeframe. He was responsive to our concerns. I would recom work with. He worked with us to ensure we had want we wanted and worked with us on our timeframe. He was responsive to our concerns. I would recommend that if you are shopping for a VW at Lindsay VW, you contact Simon. He is first rate. I'd buy another car from him again. More
by Jamieshifflett23
Employees Worked With
simon chu, Simon Chu
January 10, 2013
The dealership just lost a service customer. My 2010 passat will be out of warranty in about 2 months.Today I stopped by after I had wanted to purchase a new set of rubber mats because they were coming passat will be out of warranty in about 2 months.Today I stopped by after I had wanted to purchase a new set of rubber mats because they were coming apart between the ridges in just two years. The lady at VW indicated that the accessories have the same warranty as rest of the car and to stop by. My mat was inspected by the Lindsey crack warranty team and determined that VW will decide upon examining the mat. They took pictures of the mat. Shame on you Lindsey, for treating like that for a piece of rubber mat. I was scheduling a DSG oil change, and I stopped when I heard the verdict of your crack team and decided that this place is not going to get my business anymore. Frankly the person who made this decisions should be fired, he did not saves you the cost of the rubber mat for Lindsey but service $$$$ since the car is about to go out of warranty. This should be used as an example for training your employee. Good luck in your future. More
by imdadsal
Employees Worked With
Paul Boots
August 15, 2012
I am surprised to see him smile in this picture since I have never seen him smile to me or any other customer. This guy behaves like he owns the place. His goal seems to be, say no to every customer's requ have never seen him smile to me or any other customer. This guy behaves like he owns the place. His goal seems to be, say no to every customer's request. It is not like the service is free. We the customers are paying for the work being done on our vehicles. I have been to Lindsay VW several times to service my car and each I met him, he always answered negatively to all my requests. Here are a few of his lines: - we are too busy this week to take your car in for servicing. - we are fully booked for this week. - etc. He is always giving negative answers. But when I speak to someone like Robbie or Mathhew, they are quick to suggest a date and time for me to take my car in for servicing. AVoid him. I usually like to deal with agents like Robbie(who unfortunately left the company). Now my favorite agent is Matthew. He is nice and very helpful, though not a Robbie, he is cool and very friendly. More
by Ohmine
Employees Worked With
Paul Boots
November 07, 2011
Clyde knowledgeable of the vehicle. his is the 2nd Clyde knowledgeable of the vehicle. his is the 2nd used certified verhicle that I have purcased from Lindsay. I came in to have my car service and Clyde knowledgeable of the vehicle. his is the 2nd used certified verhicle that I have purcased from Lindsay. I came in to have my car service and decided to walk around the lot looking at New & Used vehicles. I drove away in 2008 SUV 4 wheel drive V6 less than 24,000 miles and left my 2006 Passat V6 under 50,000 miles! Larry was very helpful as well. I have and will continue to recommend Lindsay to others. I'm truly enjoying the ride. More
by bjowsley
Employees Worked With
Clyde & Larry, Clyde Htoon, Larry Schiro
September 29, 2011
I went in for service and also spoke to Lisan Rahman about a 2012 Beetle. I am going to wait for the convertible to come out BUT Lisan was professional and courteous and knowledgeable. I highly recommen about a 2012 Beetle. I am going to wait for the convertible to come out BUT Lisan was professional and courteous and knowledgeable. I highly recommend him as a sales person. The service department was also professional and courteous and knowledgeable. Erin is always helpful. More
by Rozrakoff
Employees Worked With
Lisan Rahman
